AIR Communities Reviews

The Elm has gone signficantly downhill I live on a high floor at the Elm and really like my apartment. Bozzuto was not very good, but then came AIR. The entire team at AIR seem determined to overpromise, underdeliver, and nickel and dime us for more money at every possible chance. Living in the building has taken a serious drop. The man-hours at the front desk are inadequate, they want to charge us for delivering packages, the dog situation is getting worse (poop and pee in many public areas), the police have been coming more regularly to deal with tenant issues, the amenities mostly don't work very well, and management is out of touch with reality. They are constantly putting out fires. Communication is terrible. There are charges for things that aren't on the lease, and people have been living with things like cigarette butts flying out the windows and down onto their decks. We've already been through one general manager and are on our second - they are just AIR people who do (and don't do) what corporate wants. Now that Blackrock bought Air, I imagine management will be taking their packages and early retirement. I don't expect much. It's a good building. It is poorly managed. Most of us are either planning to leave or have already left. It's not like we didn't try to help them. We did. But they promised and promised and things have gotten worse.

I would gladly be homeless over living here another day. Expensive, unfriendly, falling apart... You get the picture. The only bright side is Mary in the food cafe. Mary is absolutely the best and I feel badly that she has to deal with such a sinester building complex. Mary, you're a saint. Don't go a changing. This apartment also had a 1.1 star review earlier this year and I think they performed some shady acts to offset their previously fitting score. Once again, don't live here. Be homeless (or live elsewhere), you'll thank me later

THIS PLACE IS A SCAM! THEY ARE TERRIBLE TO THEIR TENANTS & TRY TO STEAL DEPOSITS BY CHARGING FAKE FEES. AVOID AT ALL COSTS.

DO NOT LIVE HERE!!! Aimco is the worst management company I could ever imagine dealing with. When they bought the complex, they illegally took a deposit out of our rent payment even though we had already paid it to the old management. This caused it to look like unpaid rent, which we were told was just a computer error and that it had been fixed. Not once were we told it was due to how they had kept money out of our payment. However, now after move out, it's come to light that they had lied to us. It was never "fixed", they just took money out of our deposit to pay that charge. So not only did they illegally take the deposit in the first place, they then decided to keep it by applying it to charges that were CAUSED BY THEM. So now after move out they are saying we owe them hundred of dollars. If they wouldn't have been shady and fraudulent with our deposit they'd actually owe us money. Don't expect to get anywhere with their "Move Out Care Team" either if you have issues with how they charge against your deposit. The representatives will send you the same one sentence emails no matter how much proof you show them or laws you quote to them. I honestly can't believe a business can operate like this. Please please please do yourself a favor and STAY FAR AWAY from this place!! They don't follow the law and they will screw you out of anything and everything they can.

(Sorry this is lengthy) I am a fairly new resident I moved in march 1 of last year(2022). My lease ends June 5 and fortunately, I will not be renting with this community after my lease ends. First bad experience I had, before I moved in. I obviously had a normal tour where I was asked if I had a dog or plan on getting a dog I said no because that was my honest answer but living on the East Coast by myself, I needed a companion, so I did end up getting a dog, a German Shepherd. when I went in to register him, that is when I noticed that they had restricted dog breeds (as when I did the tour she did NOT tell me that they had restricted breeds and to keep that in mind if I ever did want to get one) and I had already registered him as an emotional support animal which he is and let me tell you this process took close to two months to get approval, a very unnecessary amount of time. after I was working with the then manager, who has now been promoted, she told me that the female who took me on a tour told me they were restricted breads after I continuously told her that no one informed me of that, but they made me feel like I was wrong and they're always right. Thankfully after having to go has doctors appointments five times to fill out forms and get doctors notes. I was approved to have my dog with me. my second negative interaction was, yes the electronic door lock. I had gotten a notification on the app that the battery was running out and they did an auto service ticket. I had exchanged emails and text. We agreed on a Tuesday while I was going to be here for them to come and drop off batteries and that Tuesday came and they never stopped by then a few days later I was coming home after work, and my lock was making an ongoing humming noise. Come to find out the battery had died and I was unable to get in my apartment through the front door. I made another ticket in and this time they did come to drop off the batteries, while I was not home and when I did come home, I came to find that the front door was literally cracked open and the batteries look like they just opened the door, threw the batteries in the front walkway, and walked away. They were scattered in my front walkway. It's just overall very disappointing community. You pay fees for trash, but you have to walk your own trash to the dumpster so what is the fee for? Overall, I would not recommend this community at all. If you need a community in the area, lakeside apartments (yes different company too) are literally amazing. No trash fees, they give you trash bins on move in date, open parking with no fees, if you have a service dog or esa, mine got approved in three hours and all they needed was for me to fill out a form and the form I had used here at Bent tree and my pup got approved for my move in date. Would totally recommend lakeside apartments over Bent tree unfortunately.

DO NOT MOVE INTO THIS BUILDING. WORST BUILDING IN DOWNTOWN EDGEWATER BRICKELL AREA, TERRIBLE STAFF, TERRIBLE ELEVATORS, TERRIBLE RESIDENTS, PETS EVERYWHERE, STAY AWAYYYYYY

I finally left this place! Maintenance scheduled me for a pre-move out inspection 3 times. I was stood up all three times. Not a call, note or smoke signal to let me know they couldn't make it. Truly unprofessional. When my move out date finally came, nobody showed up to do the final inspection. Shocker... I took a detailed video of the apartment upon move-out so I look forward to see what they have to say about my deposit. More to follow.

If I could give zero stars, I would. Living in this condominium has been an absolute nightmare, and I would not recommend it to anyone. Here are just a few of the many issues I've encountered: 1. Filthy Amenities: The pool is constantly dirty, and I've even seen mold growing in it and even tadpoles multiple occasions. It's as if management doesn't care about basic cleanliness or the health of residents. I had planned a fun day for my family, only to find the pool in such a disgusting state that we couldn't even use it. This has happened more than once. 2. Unresponsive Management: Every time a complaint is raised, management either takes ages to respond or simply ignores the issue. They are quick to send out emails about rules that residents need to follow, but when it comes to their own responsibilities, they are nowhere to be found. The double standards are infuriating. 3. Constant Emails with No Action: The management bombards us with emails reminding us to follow rules, maintain cleanliness, and keep our units mold-free. Yet they can't even be bothered to ensure the facilities we're paying for are kept in a livable condition. It's pure hypocrisy. 4. Package Theft and Security Issues: Packages go missing all the time, and no one does anything about it. There's no proper security system in place, and management couldn't care less when we report thefts. It's completely unacceptable. 5. Broken or Unsecured Gates: The gate to the condominium is always broken or left wide open, defeating the whole purpose of having a "gated community." Anyone can come in and out as they please, making the place feel unsafe and vulnerable to theft and trespassing. 6. Terrible Customer Service: The manager is completely unprofessional and lacks any sense of customer service. She clearly doesn't care about the residents or their concerns. When you bring up issues, she either ignores them or brushes them off without any follow-up. The lack of care and accountability from her is staggering. This place is an absolute disaster. Between the mismanagement, the poor upkeep, and the constant headaches of trying to get anything fixed, it's not worth the money or the stress. If you're considering moving here, DON't. Look elsewhere, because this place is beyond redemption. I cannot wait for my lease to end to move out of here!!!

From the apartments, to the management. What a horrible overall experience. I have never dealt with such unprofessional, rude, and all around disputable staff. They are not willing to help you with any concerns, and treat you as if you are a dog upon leaving their community. Absolutely appalled by how I was treated. I do not recommend this community for anyone, if you care about your sanity. This has been the most horrific living experience I have ever dealt with. I don't say this lightly.

I am unsure as to where to even begin. DO NOT MOVE HERE! Very serious issues here and zero of any management cares. Not the current management on property or the big wigs off property. I can barely rate this a star as it doesn't deserve it. I have been here since Feb of 2013. In the 5 years I have been here there has been nothing but major maintenance issues inside my apt (wall and roof leaks, broken ac, broken appliances, door issues, etc) all the way to inside and outside with RATS. Yes. RATS. They have taken over my building and have affected every single tenant in this bldg. Read ALL reviews online friends. They are true! You do not want to live in this rat infested hell hole. There is a pile of rat shit that was just emptied above my neighbors apt. roof overhang as of TODAY 4/13/18 and still sits there as we speak. No one cares. We are all absolutely disgusted with having to go to hotels or friends homes to avoid rats and can't wait to get out of here. So sad what they have done to us. Each of us has been terribly inconvenienced with zero assistance from any management. The rats are STILL here and with no solution in sight. I submitted 72 service requests in the 5 years I have been here for tons of problems. My rent has been paid early, every month, for 5 years continuously and STILL not an ounce of customer service from ANY management whatsoever about all the insane inconveniences. And those 72 service requests do not include the dozen or so times pest control has had to enter my apt. to place pest control devices in my attic or plug holes throughout bldg. Apparently my attic was the only access to all attics in this bldg. What a joke! They truly do not care at all here. I have never experienced anything like this before. They charge you for parking each month and don't even monitor it nor is it gated. They add on other monthly charges as well that are not I included in rent. This place is absolutely disgusting and so are the people who run it. I will NEVER entertain the idea of EVER living in anything run by Aimco in any area ever again because of this horrible experience. Worst property management company I have ever dealt with. If you are disabled like myself, have children or just live on your own, DO NOT MOVE HERE. In 5 years we have gone through 3 community managers and a cpl of maintenance managers. They don't stay because this place is a huge dump. Terrible leasing agents that have no interest in helping. No one ever answers the phone or returns calls or emails. Do not waste your time visiting this property and whatever you do DO NOT live here. This place is an utter mess all around. I have already been in contact with my lawyer to avoid any problems upon move out. I have had SO many problems here that I just don't trust them to do what is right. BeingSo much more to share but not enough time. Please spare yourself, your children & family members as well as pets and don't move here. Update: 4/17/18 Completely failed to mention the disgusting brown water in my unit. Can't take baths here and all they did was slap water filter under my kitchen sink. Still brown. Pictures of everything on the way. Update: 4/29/18 Still listening to the rats inside the walls and STILL cannot get anyone to return my calls!

I wish I could say better things about this apartment complex but I just can't. The only positive of living at Willow Bend is it looks nice. It's way too expensive for the area that it's in though. Your rent will go up $100 every time you want to renew. The worst part about this complex though is the management staff. We have neighbors that consistently smoke (it's a smoke free community) and let their cats roam out of their apartment and in turn come on to our balcony making our dog go nuts at all hours of the day (even 1 am). We've reported these neighbors to the management staff 10 times...10 TIMES! And all that supposedly gets done is an email to them and nothing more. The previous manager told us we should report them to animal control because the neighbor gets to hostile and they would prefer to have us take legal action so they don't have to deal with a threatening resident. This guy lives right next door to me so that makes me feel real safe to live here? The current property manager hasn't even responded to our last communication about the problem. The "pet policy" of the apartment states that all animals must be contained at all times and if they show any form of aggressive (which the cat does, it launches itself at our screen door to try and attack our little dog) the owners will be forced to no longer have the pets on the property. We've spent hundreds of dollars on plants and such to line our balcony wall to try to keep the cat from coming over to our side but it still finds a way over. We cannot wait until our lease is up so we can move out of this awful place and find some peace.

Worst apartment community every. Horrible management, they overcharge for everything, and the insect and rodent issue is a REAL problem! I think it is ridiculous that tenants are charged extra to be able to park in the parking lot, especially since these lots are not well maintained at all. I drove over the same enormous potholes the entire year I lived here. I mentioned this to management before and nothing has been done. I've also mention my concerns about the "high tech" gym. These machines are old, out dated, and have not been taken care of. They need to be serviced or calibrated as some of them do not work properly, and someone will hurt themselves. I've never felt so unsafe living in a community before. There's so many druggies and shady ass people roaming around. I've seen people living out of their cars, parked in our lots. I've seen people (homeless, I'm assuming) passed out under trees and on the lawns. I saw one man defecating on a tree too! Yet, this is supposed to be a gated community? I stopped doing my laundry there, because I couldn't tolerate the laundry facilities anymore. The washing machines smell. It seems like no one has ever cleaned them. The pest problem is outrageous, too. My patio was so infested with spiders, that I could not use it the entire time I lived there. And yes, I have used the professional pest control service that the community offers, however it did little to nothing, as all the spiders came back within a week of them spraying. I've had ant infestations, and am actually amazed these buildings are still standing with the amount of evidence of termites I have seen around the community. Oh, and at least one of my neighbors below me had a rat infestation! Everyone that has given a one star review on this community is telling 100% the TRUTH! DO NOT MOVE HERE!!!!! Disgusting community to call "home!"

Theres one security guard who will stalk you and will ask you if you live here and tell you to leave the area while youre standing on your doorstep and question you if hes sees you again going to your own damn apartment overall these apartments are in a nice area but the guards and some of the neighbors are unbareable

The leasing officer the old man is disrespectful, when I was called him he told me to come to lease for 2 bed room when I go he said we don't have that with disrespect.

10/13/2018 Informed that a $50/year fee is required for package delivery, spoke with Amanda and voiced my dissatisfaction with not having packages delivered to my doorstep. 10/16/2018 Amanda walked me through process for getting packages from their locker. My FOG key would not allow me access to the package pickup facility...."Guess this is not your day" was the response I got from Amanda when my FOG didn't work. Initial start of my oven had the fire alarm going off, called office and a technician brought in a ventilation fan. Technician told me that there was plastic of some kind left on the oven when last cleaned. Power outage on 10/17/18. These complaints are after living here for 2 weeks. I'll keep adding as this will be a break-lease lawsuit against Malibu Canyon Apartments

old, very unsafe structure. noise sounds everywhere(constructions), rude staffs... they will not gonna fix your broken window and they will say "turn on the AC/heater."

Great location and extremely affordable up front, however, we were hit with some many random/hidden charges that we completely lost everything that we saved and much much more. Every month, you are booked with $15 valet trash charges, $10 pick-up charges, $12 cleaning charges....things that you never actually see happen around your place. My roommate and I work in the finance/accounting space and were aware of these charges after reading other reviews. We thought that people were missing something. Collectively, we have been stuck with over $2,500 in move-out fee. Awful experience. Wish I could go back and pick somewhere else. Only good part about living here was the maintenance guy. Nicest guy in the world.

If Hellish customer service is what you're looking for then look no further! My overall experience at Bent Tree was full of mislead information, and also a 3 month late notice that the carpet had to be replaced once we moved out. The carpet was a year old and looked perfectly fine, however they felt the need to scam us out for more money. Do yourself a favor and look somewhere else, this place is the taint of apartments in Centerville, Va.

I didn't live here. But I visited my friends here. Although my car got registered in guest parking, it was towed. And during the towing process, it got scratch. I haven't seen such irresponsible management team.

My son hasn't even seen the apartment he's moving in yet, but they're already telling him that he has to pay prorated rent and his regular rent is due on August 1st.I wonder do they not know it's illegal to force someone to move in on a prorated rent.

Would NOT Recommend. Management is horrible (rude, demeaning, someone you dont want to talk to when your ceiling has been leaking off an on for months). Maintenance was prompt, but did easy cut and paste fixes for problems that required more extensive work. Basically your paying decent money, for a substandard apartment.The cleanliness of the community common areas are pathetic. Very bad laundry areas and the mold is in everywere, paper walls on the halls falling apart. No one does a regular job of cleaning up. The only good is the trash pickup team (spanish) people which does an excellent job even under pour conditions that they have to work due to the trash pick up areas is so far away from where the truck have to pick up the trash. Common areas are never clean. The staff at the office really rude and unprofessional, no good service at all. When you go and complaint about anything they never response back to you.This is one of the worst companies I've ever rented from and terrible customer service.

I enjoy living in this complex, except for a few things: 1. new fees keep being added, such as a new fee for a parking spaces. 2. multiple fires in the immediate area, including a fire dept mandated evacuation for one of the fires. 3.Flora B makes renewal of leases and any interaction with her an awful experience. Her offensive remarks and tone were witnessed by my friends, who couldn't believe her behavior..i left a message with the manager, but never heard back. She makes me want to move, My experiences with the rest of management has been good. I wouldn't recommend this place to friends or family while she is here..

This apartment sucks. All the spots out front are reserved. You have to walk a mile to get to your apartment. It takes forever to bring in groceries. And they run their tow truck night and day - god forbid if you're in a hurry and accidentally park in a reserved spot, you have to uber 15 miles away to pick it up. Would not recommend living here. Also, they make you pay on the last day of every month, or make you pay a $160 late fee. Most apartment complexes give you until the 5th day. But when you serve a lower societal class, you shouldn't expect them to have their check in on the last day of the month. Heaven forbid. This has gotten out of control. Also:-place infested with bugs/rats-trash was everyday pickup, now 2x/ week, which as residents are required to pay and don't pick up as often. Which makes it smell-changed the payment date from 5th of the next month, to last day of current month without explicitly telling you when you renewed lease-changed management companies 2x in a year-disorganization if staff, when I resigned lease, it literally took me 10x to get changed.

When I apartment shopped they told me they only had 2 apartments available, and one was on the ground floor feet from a playground so I took the other. Turns out it was right above the washers so the room was 90+ degrees and their was insane mechanical screeching noise and alarms going off at 4AM. After a couple days I told the office it wasn't going to work and I wanted to move out, and they said I had to pay rent on it until someone else rented it. I said "well that shouldn't be a problem, you only have 2 vacancies in the entire complex" and the lady gave me a confused look and said they had over 30 vacancies, and it was likely no one would rent it for 8 or more months. So not only did they screw me with lies to get in, but they screwed me into staying, and I wasn't allowed to move apartments, either. After 1 year of leaving my porch door and windows open 24/7 they sent me a letter saying my rent was going up $300 to $1500 for a 1 bedroom but since I was a good renter they were giving me a 1% discount.. $15!!! What a deal! They seemed perplexed when I told them I was not staying (I got a 2 bedroom off exit 7 for many hundreds less in a quiet area and didn't need to leave my windows open). Apparently they screwed themselves hard because it seems rents have plummeted there since then.

Most unprofessional, ghetto management and leasing team I've ever encountered. Several issues such as maintenance men entering unannounced, cigarette smell throughout the apartment, fire alarm tests constantly, water heater breaks often.. it goes on and on. AVOID THIS BUILDING AT ALL COSTS. It's far from luxury.

I've only been here a few months, but I have not been impressed since day 1. I moved in in January, the snow removal all winter was horrible. I missed work several times because the parking lots & internal roads were not cleared. My vehicle got buried 4 times: they piled snow so high (8-9ft) on one or both sides of my vehicle and it would fall on top. They randomly changed the apt numbering, so you have 2 addresses, but only one is legally recognized. The apts are old & ugly looking outside. As for inside, I got a modern kitchen. I don't know what the old kitchen is like, but I pity the residents who pay so much for squalor. There is a gym, but it isn't exactly convenient & the equipment is 10+ years old. A lot of the machines don't move well because of rust, and the treadmills look kind of like toys they're so small & flimsy. Also, the door swipe never works, someone inside has to let you in. Utilities are cheap, but they could be cheaper for me. You are on shared utilities here, & usually comes in around $40 a month. Forget handicapped access, nearly every apt has steps to any door on the building. Also, parking & getting to your apt are an issue. I recommend getting a dolly for bringing stuff from your vehicle to your apt.

I have been here for 1 week so far and I HATE IT. They have towed my car and I live here! I went to the office to try to get it resolved and I did not get any help whatsoever. The property has a nice layout, but it's infested roaches and rats. I don't understand how its even sanitary to live here. I am actively trying to find ways to end my lease. DONT EVEN WASTE YOUR TIME LOOKING AT THIS PLACE. THEY WILL TOW YOU EVEN IF YOU LIVE HERE, so imagine inviting friends. I made a google account just to write this review. PLEASE STAY AWAY and learn from my mistake.

Very confusing layout due to the lack of visible labeling on building. Difficult to have food delivered. Guards give zero information and enjoy confusing tenants, prospective renters, guests and delivery drivers. The thought of The Palazzo Communities now fill me with a lingering disgust. I would rather be subjected to fatwa then be within these gated walls.

Parking is less than required for the number of bedrooms/units. There are constantly dangerous people from the neighborhood walking through because the gates never work, and there was a home invasion where a couple was held at gunpoint last year. I was going to rent here, but the abysmal parking situation made it clear that they don't care about their residents. The complex won't stop one of the more unsavory residents from taking her pitbull into the children's play area either, which really strikes me as dangerous. They seem to not care about people letting their pitbulls off a leash or locking the gate to the complex, but care more about keeping up appearances and parking instead.

This company refuses to have a phone conversation with potential tennents, which I find extremely unprofessional and it's a big red flag. They will text all day long and try to set up appointments, but a phone call seems too much to handle.

Do not move here. Management is some of the worst I've ever experienced. Communication is either non existent or incomplete and rude when you do get a response. For maintenance, the doors were always broken which lead to safety issues and people entering the building that were not tenant (homeless people on the street, namely). The place constantly smelled of smoke from other tenant. Noise complains were never addressed. Laundry / Dryers were always non functional or left your clothes smelling worse/damaged. Elevators were consistently non functional. My move-out experience has been HORRIBLE. Being present at move out inspection is a MUST. You will need to hunt someone down in person to have this though. PHOTOGRAPH EVERYTHING. Expect your deposit to never be returned & ~$1000 in move out fees. I can not get help or even an explanation from the building manager (I have called and emailed for days) or the parent company, they are even ruder and couldn't care less about their tenant's wellbeing or even treat you like a human. Look elsewhere and DO NOT give these people your money if you want to live in a building run by people who actually treat you like a human being

This property is very conveniently located and a quite area that is the extent of the good of this property. The office has made my time here an extremely bad experience. During the lease signing with the office I worked with Silvia who made promises that she could not keep. I was told by Silvia that I would be receiving $200 off my first months rent. When I went to pay my first months rent I noticed that the $200 was not taking off the rent. I called Silvia who stated that she would take care of everything and not to worry about it. I waited a little bit to see if there was change there never was and plus they charged me $100 late fee while I was waiting on a call from Silvia. I called Silvia again to see what was going on. When I called this time she said that she was no longer working for FoxChase and was now at a different property under the same management. I asked if she could still fulfill the promise that she made. She told me to talk to management and said that they already were made aware of the issue. I talked to the manger Damon who was not helpful at all. Damon told me that he was not aware of any issue and even if he was there was nothing that he could do about it...great management... Great manager.... They are friendly and nice until you signed the lease..

Horrible place. Do I even need to repeat what the other reviews are saying? Way over charged utilities and you'll never get your deposit back. I spent about 200 or more on utilities there and at my new place, where I pay individually it's about 40/month and the rent is less expensive. My habits haven't changed at all. Don't rent from here, absolutely go somewhere else. Oh, also in the lease they try to get you to waive your right to take them to court "over matters regarding the lease" and to go through arbitration instead. So that is one last thing that sucks here.

The property manager lady just came out and asked me to not smoke my cigarette? First of all mind your own business 21 Fitzsimmons does not own East 22nd Ave it's a public easement off of a city street. Maybe be less concerned with bystanders smoking in the street and put all that energy into picking up all the garbage outside of this apartment building because between the trash and poor landscaping it's giving section 8 apartment building vibes!

All was well until about a month ago when I started having issues with Mice. My experience with the staff after this has been HORRIBLE. I am uncomfortable in my own home and despite numerous requests to investigate the root cause still NOTHING. I get that because it is an apartment community and you don't know how your neighbors live that there are certain things you can't control but not returning calls or investigating the issue when it is clear that there is a problem is poor, unsanitary, slum lord management. Wouldn't recommend this place to anyone. Oh and don't be fooled by their "special" move in rates. They will likely hike your rate up 20% of more after the first year.

Wow, and not in a good way. My sister's apartment has had one issue after another and every time management does not deal with the issue appropriately or at all. Do NOT rent here unless rats, water damage and strange odors in the hallway are your thing.

Don't do it. You will thank me.

I don't recommend living here for the following issues that I have encountered: - Mice infestation (15 months and counting) - Multiple floods in both my apartment and the community lobby - Broken gym equipment (75% of equipment is unusable) - Falling light fixtures due to improper installation (almost causing personal harm) - Homeless people breaking into the building and sleeping in common areas - Staff members breaking in and sleeping in common areas - Burglary attempts in both bike rooms and parking lots - Longstanding broken gates - Repeated smoking violations - Squatting tenants - Management's refusal to remediate any of the above issues

I recently moved into this building 2 months ago and I have had the poorest experience living here than in any other building yet. -there are only 3 elevators for 28 floors and at any given point, there are constantly 2 down leaving 1 elevator to service 300 units. I have brought this issue to management multiple times and it's always the same runaround with "we are working with the senior level of the elevator company" or "there was a move-in scheduled." No solution has once been offered. Not to mention, the elevator certificates are out-dated, which is highly illegal. -there is zero security present in the lobby. This is the only luxury building in the area that does not have security, which is a huge threat to the residents safety. I have seen homeless people in the garage and even inside of the gated parking area for residents, as the closed gate is ALWAYS broken. -my smoke detector has gone off 6 times in the past 2 months during the middle of the night (2am). The first time this happened is when I first moved in so I had to call 911 since I had no clue if this was a real fire threat or not. There is no one to contact at the building after hours, which is a HUGE issue. Once they leave around 5pm, you are on your own. -the are endless added fees on my monthly rent. The common utilities fees are outrageous. They also always try charging me for 2 parking spots, when I only have one. If I didn't check this diligently each month, it would have gone through. The management is seriously overworked and I assume this is why no issues ever get resolved. If you are looking for a luxury building, this is NOT it. There are many other buildings in the area that are CHEAPER, while offering more to their residents. The property management company simply does not care about it's residents and I cannot wait for my 16 months lease to be over so I can move out.

My experience in this place is very bad, they play with people's time, they don't speak the truth to you, they don't have professionalism, none of them first say one thing and then they come up with another, they deceive you, they are disrespectful, they don't speak clearly to you, they ask you for a fund. They go through the credit and after they tell you that you were accepted and you pay them then they ask you for more money that is not done things are spoken clearly from the beginning they are disrespectful they play with people

These are old cheap apartments around the area and you can hear your neighbors crystal clearly. Infected with Roaches and new manager (G.M) & AIMCO management are careless about Tenants. If you break lease be ready to pay 3 months with 2 months notice. Even if you pay your move-out balance as agreed, they might still sell your info to collections as they don't have proper data management and ruined credit. I will not trust AIMCO properties anymore or suggest.

I wish I could give this apartment no stars. My husband and I lived here for over a year. During this time the gate worked for two weeks total. The gym door does not lock, a man once came into the gym and filmed me while exercising. The leasing office never responded to my email about this issue... probably because they are a revolving door when it comes to keeping employees. You can never get anyone on the phone, don't expect to get a voicemail returned either. On one occasion I was literally locked inside my apartment. The door broke and I could not get out. We called the emergency maintenance line yet didn't receive help for almost two hours. This occurred during open leasing office hours. I had to call the leasing office 13 times before they answered their phone. Once I finally got someone on the phone it was another 45 minutes before anyone could get me out due to the office staff and the "emergency maintenance line" not considering my situation to be urgent. Good thing the place didn't catch on fire! This apartment claims to be luxury, but it is anything but. The Luxer package room door broke and my package was stuck inside. Maintenance managed to pry open the door, but the Luxer system didn't not register that the package was removed. I was charge $30 in late fees due to a broken machine. I contacted the leasing office, they did nothing. I contacted Luxer and they never resolved the issue either. The worst of it came in the last few months we lived there. Our apartment was infested with brown recluse spiders. Hillmeade did not seem to find this to be a problem. In the course of a month we found over 17 Brown recluse in our apartment. We were told exterminators were coming to our apartment to spray for these poisonous spiders... on four different occasions they exterminators never came. We moved all our furniture away from the walls, emptied closets and cabinets, and paid for doggy day care so they could spray and they never came. We also had no air conditioning in June! They didn't fix our A/C for us because in "one week's" time we were supposed to receive a new unit. It took two weeks for that unit to arrive. We were never offered a discount on our rent for these awful living conditions. This apartment cares only about filling vacant apartments, not their residents. If after reading this review you still are planning to move here, please whatever you do, do NOT move into unit #3009. The exterminator himself told me there is no way to get rid of the spiders unless the building was destroyed. Stay away.

Very disappointed. This property is brand new. That's the only good thing about it. There is virtually no maintenance plan or at least effort. The hallways always have debris, cups, paper- trash. Dust and dirt is noticeable. The gates are always broken, creating a security issue. This is where it gets tricky: instead of implementing a camera system to deter the vandals constantly breaking the gates, management decided to pay a towing company to boot and tow rent paying customers! There are no assigned spots or guest spots. They boot cars parked legally and cars parked sideways and on the street get no penalty. What was the point of giving new leasees key Phobs and even windshield stickers? Moral of the story: management is terrible! Yet let me clarify: the leasing office is going one direction (closer to a good resident experience ) but the resident office completed goes the other way. They need to be on the same page. Think twice about renting here. Bad bad review.

If you live here, expect to pay fees and have facilities that aren't clean. Here are some of the things I experienced living at Laurel Crossing apartment complex: - I was charged a $3,470.93 fee for "insufficient notice" when I decided to move out at the end of my agreed-upon lease. This is the equivalent of almost $300 per month, or 1.5 months worth of rent. The management did this because they have a 60 day notice clause for moving out, which is longer than any other competitive leases I've looked into in the area. Somehow this is legal in California, so be wary of being taken advantage of by the extra fees that the management can decide to charge. - The common areas were not kept clean. A few examples I experienced include: - Laundry rooms routinely were not clean when I went to use them, and I always had to check every machine to see if they were dirty before using. I found animal hair, food, trash, and more in the machines regularly, and noticed that the floors and machines were often wet and dirty. Occasionally the room would have a strong unpleasant smell and extreme heat. - I regularly saw broken glass, dumped furniture, and trash in the stairwells, parking spaces in my building, and near the mailboxes. - Maintenance issues with the facilities seemed like they were left unfixed for extended periods, such as a broken walkway that was taped off for weeks and broken equipment in the gym. Overall, I'd recommend looking to a place that is clean and less usurious about its approach to leasing and charging fees and takes better care of the facilities. I can't wait to see how much is taken out of my security deposit, and if my experience ends up being similar to what the other reviewers have said they were charged. Hopefully they use the extra $$$ they are charging me to keep the place cleaner.

After living here for over a year, our rent payment bounced one time which we addressed the day we were notified and the property refused to take back hundreds of dollars in late fees, and called us on a Friday night at 7pm acting like a scammer. The payment was made through THEIR system, but didn't come out on time so it overlapped a different payment we made days later. A simple mistake on our part but they refuse to work with us on the hundreds of dollars extra in late fees on top of high rent and already paying hundreds of dollars every month in all kinds of fees added to the rent. Oh and they wouldn't let us pay through their system again so we had to pay using a method that also cost us extra fees.

For all this high priced rent I have roommates who don't pay anything: the ROACHES. I have seen one in my apartment almost everyday since Sunday 2/17/18. Before that I had seen at least 5! I am charged for pest control yet the pest roommates are still here. There's nothing state of the art about he gym - there's no screen to Bluetooth my phone for workouts like I've sent in cheaper apts. not to mention no bars for the pulley machine. No business center for residents. A ghetto valet who smokes - BUT it's mkt as a smoke free building. Pet restrictions but any and every kind of dog is in the elevators. Roaches roaches roaches roaches

Do not live here. The try to make it look like they are improving but they are not. Large rent increases at time of renewal not to mention they nickle and dime you to death with fees! Mold and bugs especially on the 3rd floor. They don't have pet pick up stations by all the pet buildings and so there is poop everywhere. The apartment is dirty when you move in but they screw you on the move out and tell you things are dirty. Will make you pay the fee for carpet cleaning and then rip it out anyway. The new staff is full of people that don't know anything.

Roach and mold infestation in the apts pool appliances. Pool is always broken cold and filthy inside. Many people are leaving every month because new management destroyed the complex and are very hard to deal with play games steal lie only listen when lawyers are involved. Rude passive aggressive say they will work on it but don't. Noisy Apts constant construction from CBS studios from 6am till 11 pm police don't do anything and management forces tenants to stay. The common room tv doesn't work and they don't have remote so it's useless just for looks. It looks good on the outside but rotten not what it used to be.

This place is awful, overpriced, and racist.

Hi Carol W. Priscilla Gonzales? Yes, we have emailed her three times and left a voicemail, all over a month ago and still have yet to hear back.

I wish I had read this before moving, the administrative office is crap, the service is terrible, it turns out that you do the entire procedure with them and then you find out that you do not appear in the contract by magic and you have to pay again for something that It had to be done at the time of signing. The manager is rude, the garbage area is totally disgusting, cockroaches, lizards, ducks, cats, snakes, totally disgusting. Parking is a headache, if the neighbor drops a pin you hear it and I'm going to end up believing that they have cameras in their houses, because they find out things that I don't even know how they do it.

We rent a loft here and have had a nightmare experience with getting our heater repaired. After 7 repair visits it is still not working. At least 2 electrical shorts, inside the wall- which can cause a fire, were found so far. It is currently mid-winter and 16 degrees outside and we have no heat. the front office people are nice, but can do nothing to help. The repair people, at least 3 or 4 different "repair" guys, come in, take it apart, test the voltages, replace a fuse, and tell me it is working. It fails within 24 hours of their visit. It emits a loud buzz/moan noise with no fan or heat. I've submitted at least 10 service requests so far. One one occasion, with the temperatures outside at 20 degrees or so, they got back to me 72 hours later. One time they actually showed up with a new heater, but the "repair" person declared that our faulty unit was working and did not install it. It failed the next day. The same thing happened last night- a repair guy showed up, tested some voltages with a meter, and declared it working. It failed again this morning. I found out today that an order to put in a new heater was cancelled because of his call to the main office.The first call regarding the heater was at least two months ago. It is still not fixed. They seem unwilling to commit to actually providing a legally "habitable" apartment/loft. I cannot recommend the Bank and Boston Lofts based on this unexplainable response to a simple request.

Definitely over-priced for what you're getting. The location is definitely nice and it's close to a lot of restaurants, banks, amenities but the building itself is old and so are the appliances. Apartment layouts are strange and often impractical and they will try to squeeze as much money from you as possible. They literally charge you to receive packages in building lockers and claim not to be responsible if you refuse to pay and your packages get stolen in main areas. They will also try to scam you with utilities since they set the temp in each unit throughout the year. Will also charge you for "apartment damage" and "cleaning fees" after you move out. Avoid if possible- you can 100% find better options for less if not the same price.

It should be known royal crest offers incentives for positive reviews online. Worst place to live, infiltrated with Merrimack college students so families have that dorm life experience, rude management and zero safety concerns.

This place is perfect for you and your family if.............. * You like hearing your upstairs neighbors pissing into the toilet, walking around at 3am, talking, having parties even turning light switches on and off. (I am almost certain they took short cuts and did not put any insulation under the wood flooring.) * You like living next to drug dealers who, leave their cigarette butts in front of your door, leave bags of trash in front of their door for days and scream during the night that they are going to kill someone. * You go on vacation only to come back to find your car gone and find out the complex moved it half a mile up the street so that they could re-surface your parking lot but don't tell you anything about it. (I almost reported it stolen) * You like having $250 withheld from your deposit for a 'Full repainting fee' just because you left 6 or 7 screw holes in the wall. Not to mention you spend half a day cleaning all marks off of the walls. * You like hearing obnoxious people talking extra loud in the hot tub until early hours of the morning even though the pool areas is meant to be closed by 10:00pm. (Security not doing their job). * You like walking into your house with an un-announced stranger inside doing an inspection. We honestly tried our hardest to keep the Apartment in the best condition that we could and they had the audacity to charge a full painting fee for a few screw holes in the walls, I was going to write a decent review on here because I try to see the best in things but this one just drew the last straw. Just beware that if you move in to this place, it's almost certain that they will charge you for a repaint fee no matter what condition you left the place. You may as well graffiti the walls before you move out, get the most out of your $250 that they will keep.

TL;DR: don't come to this apartment, even if it seems cheap and liveable. Management here do not genuinely care about residents, and they are over-charging everything to keep the apartment barely functioning. 1 star is only for the location, as it is within the university city, and has accessible markets and foods. The charging is extremely absurd, there are many hidden charges that they will not tell you honestly when you visit the apartment or ask the management. They told me that the monthly utilities will be around $130 per month, but in my one-year rental, I received over $200 monthly utilities nearly every month and even $300 for 2-3 months. They will tell you that this is because the utility fee is based on the average utility usage of the whole building, but that can never explain the difference between 130 and 300! When the (unclear) monthly utility bills come out, you have no choice but to pay it. Complaining to the management does not make any difference. That's just a small example of the difference between how they advertised the apartment and what you will experience in this apartment. My monthly rent is $1575, but every month after adding on the utilities, the rent can jump to over $1800, even close to $1900. If you live here, you would think you only need to pay around $1700, but you will end up paying over $100 more every month. Just think about wherever else good apartments you can live in with $1800+. Also when I move out, they charged me $475, including $155 cleaning fee and $320 damage fee. I am always a clean person and I keep my room tidy, I cannot think of a damage that costs over $300. Don't ever dream of getting your $500 deposit back because they will use many different fancy "fees" to deduct the deposit that should be returned to you. A BIG DISASTER is the fire alarm here, as they can ring in any unexpected time, and the loudness can disrupt everything, my ears are punctured when the alarm rings. The fire alarm even went on 5 times in a week, including one time at 1AM! That was during an exam week! I have no words to say about this apartment's old facilities and poor management. There are indeed not many cost-effective apartments in university city, but this apartment really does not deserve a try.

Last year I rented apartments from Shenandoah. I talked to malisa. After about 7 months I broke my lease. Before I I broke my lease I talk to malisa and explain my situation. She said I can do that need pay free. I paid all the fee and bills and confirm with her. I flow up few times with her and also talk. She said everything is good. You don't need to do anything you are fine. After year I have received call from collection office. They are saying I have to pay about 8k. Then I called malisa, she said don't worry I talk to management about that and they will adjust it because the apartment I left it was rented. Few days later again I received call from collection office. This time I went to leasing office and talk to malisa. She said don't pick up there phone. Management will adjust and it take little time. After few day later I have received call again from collection office and they send me email. Again I went to leasing office and talk to malisa. Now she says it's too late I can't do anything and said talk to Afrah she's in management. She can do something for you. Now both of them saying different story and telling me to pay money, otherwise it's going to affect my credit. And this was my first time taking rant. Can someone else from Shenandoah help me about it. I not happy with Malisa and Afrah service.

TERRIBLE management! This is the first place I've ever seen charge for unreserved parking. They charge you to get packages! All they want is money and will charge for everything. Clothes are constantly being stolen when you do laundry. Marlborough has other options. Don't move here

I gave at least one month prior notice to the leading office staff and under their request I even paid one month rent 2100$ to them even though I didn't live in there at all. So I waited to move out as they requested again because I did a big favor for the lady Adria told me she found a next tenant to move in on Jan 2. I did and I expected they return me deposit 630(minus 120$ cleaning fee) you know what happened: for the past two months instead of returning me my deposit , they kept bothering me by mail which requests me to pay the move out notice fee 1622.94$ . Service here sucks and I feel totally unsatisfied about being ripped off. You guys didn't keep your promises and it sucks !

It's been a nightmare live in this community, our neighbors upstairs are so noisy, they put loud music at 5:30AM and drag stuff around idk what the hell they are up to so early and even on weekends this happen. Now the good news are WE DONT HAVE HOT WATER AFTER 8pm so if you are a hard worker and come home after this time forget your right to take a relaxing hot shower... This place is a joke, really expensive rent and shitty experience. I don't recommend this nightmare.

Don't spend your time with this Guys! Rude and Disrespectful Staff

You really don't want to live here. I'll start by stating that all of the recent 1 star reviews about this place are 100% warranted. The gripes about the elevators, fire alarms, construction, security, rude managent are all true. I find the positive reviews fairly suspicious at this point. Construction: The building is currently "under construction." It started with LARGE construction site boxes being set up in the hallways for staging as they install washer/dryer units in each apartment. They then painted these boxes and wrote in massive letters, "MODERN CONVENIENCE." I'm fairly certain this phrase was written in hopes that it would distract all the current residents for the very inconvenient times that lie ahead. We were informed that construction crews would be in and out of the apartments for 3 weeks. Starting on the first day, while I was in the shower, I received a knock on my door. Not my apartment door, but my bedroom door. I turned off the shower to tell them I needed a second to put some clothes on. This happened two more times as the crew seemingly likes to come in no matter what. Pretty inconvenient. About mid week I received an email from Cherokii asking us, "if you have made a decision on whether you would like the new washer and dryer amenity added to your home. This will add $100 per month to your lease and the convenience of not having to travel to a separate area with your laundry." This was just a promotional price, that will go up once the construction is finished(if it's ever finished.) I stated, in my response, how ridiculous it is to be asking current residents to pay even more than we pay now for these "luxury" apartments, and that I would like the washer and dryer installed for a fair price of $0 a month. Cherokii said no, obviously. I never expected anything else.The next week, I came home to my room completely uprooted. The construction crew is supposed to put everything they've moved, back to where they found it when they are done for the day. My nightstand, light fixtures, and other electronics were left on the complete other side of the room. I took a picture of this and sent it to Cherokii on 8/20, and have still not received a response. This is just a small sample size of the complete lack of care that the management team has for this property. They also leave the doors open while they work and after they leave so we have a bunch of bugs flying around our apartment.We also received a letter today stating that construction is going to be extended for another 2 weeks. So 5 weeks total of them being in your apartment from 8:00 am - 6 pm. Can't imagine what you would do if you worked from home or had a pet. Security: The fab entry from the garage to the elevator is consistently broken. You can see the footmarks of people breaking into it. They paint it over once a month to cover it up. Usually, that elevator is broken or being used by the construction team. When that is happening you have to use the stairs, but sometimes the door to the garage from the stairs is locked from the inside, so there's literally no way into the garage save walking all the way out of the building and in from the front. Convenient. Management: Rude. Unhelpful. Dismissive. AirBnB: Strictly forbidden...Unless you want to do it. There have been countless amounts of airbnb'ers coming in and out of the building. I think management is trying to stop this, but clearly, it's not working. How long are these reviews allowed to be? I could go forever. I'll let my roommate tell you about the massive bugs in his review.

Just moved out from Indigo 2 weeks ago. It should have been a really wonderful experience to live in Indigo given the location. However there's a quite a lot pitfalls that you need to watch out for. ...

This place cares more about money than its residents, AND workers. I lived here for a while and they've completely replaced their staff members twice. No one from two years ago, or three years ago, works here anymore. No complaint is ever really solved. There are so many reviews on here about the noise and terrible insulation and its been like this forever. All they do is use rent money on renovating the lobby for visitors, since none of the residents actually use that space. All the hallways that lead to the apartments are still covered in old dirty carpet, the elevators take forever, laundry is so expensive, and the list goes on. This place never really felt like a home and more just like a temporary place to survive, while they try to get the most out of you as possible, with barely anything in return.

Don't know where to start. Admin/leasing office is just a mess. You walk in and sit there for an hr or so before someone finally decides to help. Don't even bother calling because no one will answer the phone. ( you will waste your time). Right now they don't have walk ins, is by appointment only. Impossible to get an appointment when they don't respond to the phone. I have literally been sitting on the waiting area and calling the office and no one responded lol. Currently trying to solve a problem i have and it has been no response for a month . I have send numerous emails since July 1st to try to solve the problem before the new bill comes out, guess what? Well the new bill is coming out in a few days and i haven't got an answer nor appointment for the last month. This is a pet friendly complex but i've been told to keep my dog from barking. They charge a pest fee but there's insects everywhere. I don't know why the fee. Very happy with the maintenance department, The only good thing about foxchase. Amazing maintenance team, very professional and attentive. If you submit a request most times is fixed by the next day. Very happy with their response.

I WOULD GIVE THIS 0 STARS...Here I am again with another issue this company needs to fix. I drove around 20-25 MINUTES looking for a parking spot in my own community THAT I PAY $15 dollars for EVERY MONTH. For a company that charges this much and doesn't have enough parking spaces to accommodate people getting home late is RIDICULOUS. I had to park in Little Rocky Run and walk 10 minutes just to get home.... Instead of building a stupid fcking dog park why don't you build more parking spaces? I saw at least 10 reserved parking spaces that were empty.... instead of up charging residents for premium parking spots why can't this cheap ass company provide more parking?! Im 100% positive Im not the only one with this issue. I can't wait move out and never step foot in this complex again!!!!

What a scam. Lived here for a year fabulously with Christy who has now moved on to another complex and she was lovely. This place has such potential but so sad that the move out experience completely wiped it away. We got screwed completely by Andy the new community manager. We were overcharged and swindled out of our deposit. There were pictures and videos of our walls yet for their records yet we were blindsided by a painting bill that is 4x the normal amount in LA. Vanessa from Air Communities was also a gaslighter. UPDATE: Have emailed their help: they gaslighted my roommate and I into oblivion even with our full photo drive of all the walls. A ridiculous and sad way to end a lease. (They are now trying to cover their tracks in their comments + asking me to remove my Yelp Review.) DO NOT LIVE HERE.

the short time I lived there was very very uncomfortable. to do laundry is very frustrating because there are few washers and dryers for the number of people living in a building, and they hardly ever work. The worst thing was that the apartment had rats inside the walls and the office manager was very incompetent to give solutions. I DO NOT RECOMMEND IT

The location is great, but the management is a nightmare to deal with.I submitted a rental application and cancelled within 24 hours. In their terms, they specify that if the cancellation is submitted within 24 hours, the holding fee will be refunded. I submitted my cancellation in these 3 ways, all within 24 hours:1. Submitted via their web form at https://www.thebouldercreekapartments.com/en/apartments/contact-us.html2. Left a message at their office phone.3. Called the next morning and spoke with a woman that assured me the refund will be processed in a few daysI never received the refund. When I requested a chargeback on my credit card, the official paperwork they provided to the credit card company stated that my cancellation was submitted 2 days after the application date. They lied and committed fraud. All forms of communication with them are not traceable and they can alter or delete it on their side.My suggestion is to avoid AIMCO the management company forever.However, if you experienced shady business practices from them, please file a complaint at:https://www.stopfraudcolorado.gov/about-consumer-protection/report-fraud.htmlhttps://www.ftccomplaintassistant.govhttps://www.fraud.org/https://www.bbb.org/consumer-complaints/file-a-complaint/get-startedSee their BBB reviews: https://www.bbb.org/us/co/denver/profile/property-management/aimco-0885-12519/customer-reviewsThe more reports submitted, the more likely action will be taken against them.

There are some problems with communication at this property. I have scheduled and received confirmation and reminders on 3 virtual tours. This property was a no-show on all 3. I have left 5 voicemails - never received a single response or call back. I have called 6 or 7 times - and rolled to voicemail on all occasions. The only time i can get a response is by messaging - I believe it's a BOT because i get scheduled for a virtual tour - but nobody ever shows up. I can't comment on what the experiences of the residents are - but attempting to lease here is a monumental challenge. I've contacted Aimco's corporate office for assistance. We shall see if they are any better.

This place is awful! Management, even worse! I've never met such racist people in my life!!! Left the office today as I went in to try and speak to Thelma who is the horrible property manager, only to over hear the employees complaining about the amount of African Americans and Hispanics that live here! Seriously??? Im Hispanic and have black blood family too so I'm offended from both ends! Parking is a nightmare, garbage everywhere, elevators are always broken (good luck if u live on the 4th floor), roaches are taking over from the filth and the list can go on and on. Honestly, I believe that the people on here who have something nice to say about this place 1, don't live here and 2, were paid to give a good review! No lie!

Update: just a heads up, Foxchase are making it mandatory to pay for wi-fi deal with Xfinity for $60 a month - you'll be paying even if you have different service. Now, here's the crazy part - I currently pay to non other but Xfinity $20 a month (available to anyone, it's not a special price or anything - it's their basic plan), yes, you read that right, $20/month. And now I will have to pay triple that, just because Foxchase made a deal with Xfinity. Instead of trying to make a deal with Xfinity for $20/month option for their tenants (again, it exists - I pay exactly that much for Xfinity with the same service of only internet) - they are leaving you no chance to find a more budget version. In other words, Foxchase makes money not only from rent, but also, as an Xfinity dealer. On another note - do not rent their storage units - your things will be covered in thick layer of mold, which covers the floor and it only got worse over the past year; and you will probably develop allergies. Storage floor gets flooded constantly and right now my unit has fluffy growth sized 1x1 ft. I will update the review with more of my experience living here in some time.

An unexpected $480 for painting and repairs, the apartment was left in really good shape about the painting, normal use and wear signs and absolutely no damage of any kind, as a huge company with too many properties they have all the rules set by a bunch of lawyers to give no chance to the tenants to fight back, besides they changed the lock to a keyless one and the thermostat to a "smart" one ($300 worth of improvement) and the renewal offer of the contract came $500-700 extra per month depending on the amount of months of the new contract, Super greedy and just not worth the current $3,200+ that i was paying, way less the increase in the price for a 30 year old building, while similar on the same street are going between $1,800 and $2,500 overall i won't be moving back to any aimco related property.

This is not a place to live in!!! First thing it's all kind of bugs sharing the place with you!! Had a nice problem since my husband and I basically moved in. Reported sooo many times and just nothing!! We bought a house and just because we're not officially getting discharged from the military we have to pay $5000 to move out tho our lease is up!

I signed a 15 month lease with this place and that was a mistake. I lived all 15 months there and paid $750 for a deposit and $500 pet deposit. $1250 all together. The blinds were all broken, floor and kitchen had damage, the storage door on the deck was deteriorating because it's cheap material. Bathroom drawers I had to glue back together on my own. I put alot of time and effort and paid professional cleaners to come and have the apartment back to how I got it so I can ensure I get my deposit back, I painted and patched all holes I made in the wall to hang pictures. I honestly believe I gave them the apartment in better conditions than I received it. They had the audacity to charge me $1700 for damages (rounded number). So not only did they take my deposit but they charged me on top and kept calling to pay them. What a rip off. Do not lease here, they will keep the deposit. The most disgusting part about them keeping my deposit and charging me is that on the last day of my move out they came in and started measuring to update the apartment and start construction. What in the hell is the point of charging me a cleaning fee if they're just going to make it a mess with construction. BEWARE OF LAURIE MEADOWS CROOKS! I attached photos of the cleanliness I left it. No reason to charge me for cleaning and damages when I fixed the place for them... DO NOT MOVE IN HERE. To add on to the terrible 15 months, they charge for everything and they do not do a good job with the trash, it over piles and people just leave everything on the ground.

Lived here for 1 year and here are some reviews: Pros: - Affordable price and quiet. Cons: - The gym is usable if you only use the treadmill or exercise without equipments. - Management team is not the best. - Maintenance is poor, with hallways and elevators usually have unpleasant smell. - Bad soundproof. - The building uses lockers for packages and mails, but delivery guys often put it on the floor unsupervised. Also, the mailroom was broken into once which caused serious safety concerns.

I absolutely hate this place. Originally as a single mom I moved here because it had decent rent and a beautiful property. But since I have moved here I absolutely hate it. The new management is absolutely terrible. Zero communication between the leasing agents and the renters. They will do anything to get you kicked out. Furthermore, they will do everything and anything to tack on fees to make money! I am currently paying over $300 additional now in miscellaneous ridiculous tacked on fees! Do NOT whatever you do move here. It is not worth it.

Living in this building has been a complete nightmare! I moved into this building two months ago and was told by the leasing agent that I would not hear any noise coming from the CBS lot. She not only lied to me but did not tell me the extent of how loud the noise is. Everyday since moving here, I have to endure loud noises, sets are being built, several trucks unloading, workers screaming. As if this isn't damaging enough to my ears, the leasing agent failed to mention that they were shooting TV shows(Dancing With The Stars) right below my Balcony. It's as if you're living next to a concert arena. Audience members screaming/clapping, full bands blasting music, heavy equipment building the sets. All hours, everyday. Please look at my pictures.This is absurd how they are treating me, as a resident who is paying 3,700 a month. I should be entitled to sound proof windows for my health as this can do permeant damage to my hearing.For the past two months I have been fighting for these windows. They put in cheap windows which are useless. I'm beyond frustrated and have not slept in two months.I've written several letters to Didi Meredith about this issue and she is ignoring my letters. Who is above her?IN RESPONSE TO THE REPLY BELOW, NOBODY IS DOING ANYTHING TO RESOLVE THE ISSUE!!!!!!!!!!!!!!!!!!

I have been living in Yorktown for 3 years now. I have really enjoyed my stay overall. The apartments are really spacious and the amenities are great. Also the leasing staff (especially Rose and Carlos) are extremely helpful. However, I am seriously disturbed by the lack of concern by the management at Yorktown for residents who live here. We are paying a lot in terms that is comparable to rents paid in downtown Chicago, yet, the company continues to make renovations that is rather pointless. Last year, they face-lifted the entrance to make it look a bit modern. In that process, residents had to access side doors throughout the cold winter. They also got rid of an office corner that allowed residents to sometimes host a meeting in a private room since many of us work from home nowadays and may want to have a quite place outside of our apartments to make some phone calls (no residents were surveyed before these changes were made). Then they started changing our hallways... in the fall of 2016. We ended up re-signing our lease right before this started and got no warnings that we will have to deal with extreme noise levels (they used jackhammers to break apart tiles on the floor). This was kind of pointless because our hallways look like a prison cell now (dark with reduced lighting, gray walls, uncarpeted, with a bunch of random pictures hanging). We were accomodative still. We recently had a newborn in December. Suddenly, another set of renovations have started this month. This time I am seriously annoyed with the lack of concern for residents. The noise level is unbearable. I have a dog and a newborn and both have trouble sleeping or resting through the day. If I work from home, I have to go outside of the building to take a phone call. This is apparently due to renovation in empty apartments. We have asked the manager about this and all she has come up with as a solution is to move to another apartment. Why would we want to move with a newborn in the middle of our lease? And if so we should be able to move out of Yorktown without any penalties! The only solution I can see is that Aimco compensate us for the inconvenience caused by renovations. They should seriously consider re-compensating by discounting our rent since we were not told that further renovations would take place when we resigned in the fall. Also, if you are planning to live here... DONT!!! Although the staff is great, the continual renovations, the lack of concern for residents by the management will just aggravate you and make your stay unbearable (especially on weekdays).

My roommates and I are a couple of college students, and we were just trying to find a convenient place to live. We have only been living here three months and we are already wanting to leave. There is a huge insect problem, and submitting a service request is pointless because nothing gets done. I recommend any college students who are looking for a nice place to stay to NOT come here. Update, we have become great allies with the cockroaches, but it is time for this alliance to stop. We have to kill one per day, and this is becoming way too much, and this is also why my review has moved down to a one star. This place is awful and would not recommend it to anybody.

Each member of the staff says something completely different when answering your questions. Many of the staff members are rude. The construction was vert disruptive and they offered no apologies for the inconveniences. Also very overpriced and you can find a much better apartment in the area.

The worst problem of this difficult situation is the incompetence of the Association, the manager Melissa ignores the cases, pretending to be misunderstood, she has not been able to manage this building for many years, she displeases the residents and must be removed from management as soon as possible

This place is a nightmare . Please read all reviews . There appliances are completely out to date . There community smells as dog urine and feces . Also they say the property's SMOKE FREE ITS NOT . There is other complaints and reviews were people continually smell smoke from neighbors!!! This place is a pure scam . My upstairs neighbor moved right out !! Every one is moving constantly. Please read all other reviews!!! Wish you luck !!!!