AIR Communities Reviews

The Elm has gone signficantly downhill I live on a high floor at the Elm and really like my apartment. Bozzuto was not very good, but then came AIR. The entire team at AIR seem determined to overpromise, underdeliver, and nickel and dime us for more money at every possible chance. Living in the building has taken a serious drop. The man-hours at the front desk are inadequate, they want to charge us for delivering packages, the dog situation is getting worse (poop and pee in many public areas), the police have been coming more regularly to deal with tenant issues, the amenities mostly don't work very well, and management is out of touch with reality. They are constantly putting out fires. Communication is terrible. There are charges for things that aren't on the lease, and people have been living with things like cigarette butts flying out the windows and down onto their decks. We've already been through one general manager and are on our second - they are just AIR people who do (and don't do) what corporate wants. Now that Blackrock bought Air, I imagine management will be taking their packages and early retirement. I don't expect much. It's a good building. It is poorly managed. Most of us are either planning to leave or have already left. It's not like we didn't try to help them. We did. But they promised and promised and things have gotten worse.

We would happily give this zero stars if possible. Owing to job circumstances, we had to sever our lease early. We paid our required lease break fee of $5,000 and to our horror the office made an error. They don't have our payment recorded and believe we are still on the hook for our lease- a sum of $18,000. The worst part is they are completely unreachable- they're not in the office, they don't answer email or voice mails. The property is beautiful- don't get me wrong. But for the horrifying experience we've had and for the legal issues that we are facing- THIS PROPERTY IS NOT WORTH LIVING AT

Do not live here. It is old, overpriced, and if you ever need any help with anything ever neither the corporate office or the leasing office is available or willing to help. When they do respond they are very dismissive but majority of the time all you can do is leave a voicemail that never gets a response. My apartment was filthy on move in date and I can't open the refrigerator, stove or dishwasher fully because of the floor layout. The resident portal system they use for everything is unreliable and never works. I would give this place negative five stars if possible

I used to think so highly of living here but all the new construction and noise makes this place miserable!! They recently opened up a new restaurant right below my apartment and they blast music at all hours of the day!! I was woken up one morning before the restaurant was even open because they were playing music extremely loud on the patio. They continue to play music loudly well past 10 pm. As a student who mostly conducts school online this is not a place I wish to live. I urge other students to reconsider their decision to live here as well as it is NOT a conducive learning environment. I have brought up my concerns to management several times and nothing as changed. Absolutely terrible. Do not recommend.

I lived in Foxchase apartments for 3 weeks and had to leave because of personal reasons. I'm 23 just graduated from college and got a job opportunity out in DC. This establishment tied over $4000 onto me because I had to leave due to certain circumstances but even after explaining to them that I just don't have that money they wouldn't work with me at all. Wayne Harris is the worst manager at the establishment because after being told to get into contact with him I sent him an email explaining how I only stayed for 3 weeks and had to leave because of certain reasons he just told one of the other workers at Foxchase, ingnored my email and I had to find out his answer by calling Foxchase and have someone's else explain to me what his highness Wayned Harris said which was basically "we can't help you at all"... completely unprofessional organization and would no way at all recommend it to anyone. After a million phone calls they were able to drop it down a little above 3 grand that I now have to pay $266 a month for a year.... if you are 100% committed to this place and can somehow predict that you won't have to leave due to family/work/illness then stay because they won't cut you slack at all... Again, I stayed three weeks at the place and everything was exactly the way it was when I moved in but because they are starting to get a bad rep (on basically every online review website) they will try to milk as much money out of you...Don't make my mistake and make sure you have a lawyer to look over their move in contact and just a lawyer in general if you are living at Foxchase in Alexandria....they are sneaky...

Talk about a shit hole. They always come in to your apartment without any notice. The trash is always overflowing. The gym equipment is not even working but yes let's raise the rent when the lease renewal comes up. Honestly you should be lowering the rent to get people to stay in the shit hole.

The big problem with an apartment building is that there is no incentive to maintain or improve the building or amenities. Everything here is falling apart, terrible gym, awful tennis court (full of holes) and pool area is like a terrible public pool. Honestly, terrible, if you can avoid!!

sick management and gross leaking dirty smelly building with rats and roaches. the management was supposed to fix my flooding but ransacked it and destroyed my shelf of antique books in the process by moving everything to quickly. Tons of expensive signed books ended up in a puddle of bathroom water!!!!

BEWARE!! TERRIBLE soundproofing issues here. Don't even consider leasing here if you can't get or don't want a top floor unit. Even if it seems ok at first, there is huge tenant turnover here and it is just a matter of time before some imbecile moves in above you. No one at Aimco/Air will care if you have not slept since the jerk moved in, you are on your own. They will be happy to charge you big fees to transfer or break your lease for the privilege of getting your life back though. Bring lots of money in any case.

In this condominium they never go to rent, they have terrible attention, you cannot have privacy in your apt, the washing machines do not work, the managers are super rude and the neighbors do not let you live because of everything they call you for the police It is disgusting to live there, ahhh and the carts tow it to you, I think they have business with the cranes

The worst experience ever. Scheduled two appointments and no agent showed up for both times. Don't waste your time here.

My own car in my paid carpot was tagged as unauthorized, and would be towed at my own expense?!! Glad I drove that night and found the notice before being towed. This is insane. ...

Such a disgusting and pathetic apartment complex. They are so unprofessional and unorganized. They were calling and harassing me and my boyfriend about resigning our lease which we told them no multiple times and was told "we made note that you are in fact giving notice" from Nora at the leasing office. Our stove top cracked and we had contacted the maintenance guy via text which I still have all the texts stating not to worry about it because the apartment was going to get redone. Now we have been moved out for a couple months now and they are calling me at work trying to get $3,000 out of me for incorrect charges. Oh and you can try to call the leasing office and they are never there. DO NOT SIGN A LEASE WITH THEM!! GO ELSEWHERE.

As a relatively new resident living here for over two months now, I am very disappointed to find out AIMCO's lack in RESPECT and CONSIDERATION for the residents in the wake of the recent construction: 1) Inconsiderate and disrespectful construction schedule -The pool renovation and the washer/dryer construction inside the units started nearly at the same time. I am not sure whether AMICO is even aware how inconsiderate this is esp. for some family members. I am a professional working 9-5, but how about staying moms with babies at home? If there was at least a pool opened, they could go and rest at the pool area but the pool won't be ready until the Memorial Day. So inconsiderate! -Personally, I also had to tell my family who originally planned a visit in May not to visit for a while b/c of this undergoing construction at the last minute's notice. 2) Mandatory construction w/o just compensation - The residents received only one week's advance notice before the pool renovation started. I believe I would have been much more annoyed if I had found out this after my family came to visit esp. flying from a foreign country! Please understand that people need some time to schedule and coordinate in advance, Aimco! - As a frequent whirlpool user after work, I am very dissatisfied and I strongly believe that residents deserve some reasonable compensation for this. Pool is a big part of amenities for which the residents pay. Don't try to fool me by saying, "oh you can go to the Palazzo pool instead..." You know it's not equal, please. - Regarding the washer/dryer, I don't want them if it involves following construction esp. inside my bedroom! But, alas...it's mandatory even if you opt out new washer/dryer. For whatever reasons if that's the only way that can be done, DO IT RIGHT. There are many days that I don't see any progress at all but they just knock your door by 8:30 in the morning anyway. I don't know why they need to come in everyday if they are doing nothing! Inspection? How many days do you need for the inspection seriously?? Complete lack of management skill. 3) No shoe cover: I don't know how many times I explicitly stated that I don't want people to come inside my unit with their shoes on esp. inside the bedroom. Every time when I raised this issue (I did at least 4 times whenever I witnessed firsthand), Cherokii (The Resident Relations Manager) assured me that she would make it sure staffs wear shoe protector booties. Guess what? An inspection staff came inside wearing his shoes this morning even when I was at home, which makes me wonder what would happen when I'm not at home. If you don't care about people coming inside your house with dusty shoes, I will respect that. But, you also need to respect the fact that I DO CARE ABOUT IT AND I DON'T LIKE PEOPLE COMING INSIDE WEARING SHOES!! 4) No follow-up: Since Cherokii told me that the construction time for my unit should be def. shorten due to the already built-in new closet for the new washer/dryer, I asked her for the rough timeline and I even e-mailed her specifically explaining that I needed it to coordinate visits from foreign countries. She e-mailed me (after many frustrating correspondents) saying that she would be happily walk in my unit the next day and give me the answer, which was one week ago and never followed-up even after my reminder e-mail. 5) Potential health issue: I start feeling a constriction in my chest this morning when I woke up. I've been sleeping inside the bedroom where all the action is going on. There were big holes on the wall for the first week (Disha at least put some tapes upon them after I asked for it) and the dust and debris right around my bed. It's been very stressful that I had to clean up home twice and sometimes three times the first thing as soon as I came home from work every day. I finally moved the bed outside in the living room this morning with the aid from one of the staff. The reason why I didn't move it earlier is b/c I didn't expect the work would go on more than 2 weeks for my unit and I could not lift the bed by myself. I seriously don't understand why I need to pay while sleeping in the construction site. *I understand that construction/renovation is necessary sometimes, but if you are gonna do it, you'd better DO IT RIGHT!!! Treat the residents as human being not as your moneymaker. (*The star is only for the friendly leasing office staff and EXCELLENT on-site maintenance team.)

This building is in bad shape. Same managent company for years but it looks they didnt learn to do the job right.

If I could give no stars I would. They scammed me into applying, told me I would get refunded after 72 hours of getting approved and ended up keeping all $1600 of my money which includes the deposit amount for an apartment I never rented. They said they would get back to me but never did. Run away.

The apartment (lived 2 years at the apartment and it isn't safe, the gate to enter the apartment was broken for over a month, and the staff sent an email that the owner gave them permission to fix the, by the time I left at the end of October. Go to crimereports.com and see cars were broken into and stolen numerous times. Orion is the security they hired and when I called because we have door to door salesmen entering the complex, and by the time they showed up to tell me they couldn't find them; he was out of breath I lived on the third floor. I sent an email with a video letting them know the sprinklers were broken and water was gushing, and I didn't want my water bill to go up higher than it was when I lived in a 1100 sq ft apartment and only two people lived there. I had to send the email three times which was about two weeks before it was fixed. I sent an email to Jei (Manager) and gave my 30-day notice in writing per my contract and by the end of the month when we left I still hadn't heard from anyone in the office, so I sent another email letting them know we have vacated the property and what did they want me to do with the keys. He emailed back and stated he never received the email and for me to forward it otherwise, they were going to charge me rent. If you move in you will have to make numerous calls and emails to get anything done. It is not a safe environment.

My friend and I went in, in hopes of receiving a tour of these so-called luxury apartments(not service). Immediately, after entering we were told we had to have an appointment by the front desk receptionist. We then proceeded to ask him if he could make us an appointment then, he told us we had to do it online. No problem, we go online and set an appointment and come back in to wait. The front desk receptionist questioned us and asked who we had an appointment with, like our request was not valid. He said he would contact the person who I believe their name was Ashely. Ashley confirmed our appointment, but asked us to come in another time because he had another property appointment to go to. It is to my understanding and displayed on the website/front door that this property does not close until 6PM. We were there promptly at 4:45PM for our 5PM.

The rates are way too high for the living experience here, there were centipedes, spiders, and ants even after we sprayed for bugs twice. The gate didn't work 3/4 of the time I lived there, the pool is always dirty and crowded during the summer, the grounds are infested with geese, and the hiking trails are not even a mile long. We were unable to have guests over after 9 because the walls are paper-thin and most of our neighbors were elderly, and because the walls are so thin, our electric bill tripled during winter. The management told us that we wouldn't have to worry about paying extra when we moved out because they were renovating, but we still made the apartment spotless, and they still charged us. The location is also terrible, it takes 45 mins with very little traffic to get inside the city, and there are only 2 non- fast food restaurants in the area. Bottom line, DO NOT MOVE HERE.

Very disgusting place and doesn't deserve even one star . Way over rated and not worth the high rent they charge people . Many problems to list but the worst one is the appartment is mice infected . When notified of the problem Their ridiculous solution was to put mice traps and catch two in one hour The person in charge tells me that "what do you expect, you live in new Hampshire and thats normal " Other than that , all the fees and penalties they want you to pay if you decide to move out at the end of the lease . Staaaaaaay a way from those thief's . Also those scumbags managment are willing to lie if you write a bad review They will report you to credit bureau claiming that you owed them money for not giving enough notice I gave the a notice per email and to the local office I been dealing with this 4 years on my credit because I wrote the original review in which I wanted people to know that that place doesn't deserve a name like Royal Crest ......maybe Royal s##t is a better name to describe the company. I will hire a lawyer and sue them for ruining my credit and I already have the proof of their retaliatory action against me because of the review. Anyone who had a bad experience with this company Soon i will put contact information to sue them maybe on class action lawsuit and make the pay .

The new management has no care for their residents. I had an issue paying rent and they made it clear that it was not their problem.

Here is a price comparison between Parc Mosaic and other luxury apartments in Boulder with an average rating of at least 4 stars after 10+ reviews. Parc Mosaic - 2 bed (1101 sqft) - $3,478-$4,473 Two Nine North - 2 bed (1250 sqft) - $2,650 The Lotus - 2 bed (1080 sqft) - $2,770 Uptown Broadway - 2 bed (1146 sqft) - $2,235 Griffis 3100 - 2 bed (1072 sqft) - $2,620 Violet on Broadway - 2 bed (981 sqft) - $2,015 The Hive Baseline - 2 bed (927 sqft) - $2,360 Pace mosaic is $1,000-$2,000 above all the other luxury apartments, why should people live here? Save your money and look elsewhere, there are better options available!

Update: Susan, the maintenance allowed the mold to grow by not fixing the door seal for the dishwasher. I'm sure township "cares" and responds with "urgency" Update: Apparently the only way to get a hold of Beth is by leaving a poor review on Google. While living there she did not reply to my text and all of a sudden now we're trying to to set up a time to talk. AIR Communities is offering a Colfax experience at a Littleton rate This place is a dump. Just moved out and couldn't happier, we found black mold in our kitchen while we were moving out. We have contacted them constantly about the dishwasher leaking but no repairs were ever made. Beth absolutely, 100% sucks at her job. Good luck trying to get a hold of her, she's always on vacation or just simply doesn't respond. You can definitely find way better units for the price, don't let the outside charm fool you.

A bunch of shady people made this complex and a bunch of drug dealers living in this area

Terrible management.

This place is just overall pretty terrible. There's a bug infestation in this building and they refuse to acknowledge it. The elevators are slow/consistently broken. Rude management. They love towing your car even though there's no tow away zone sign anywhere near the front of the building. And now they are doing demolition/construction right outside our window. Live somewhere else. This place single-handedly made me never want to live in an apartment ever again.

I lived here for 13 months & absolutely would not recommend anyone to live here. There's serious issues with the building- there was an electrical fire having to do with the elevator, many power outages throughout the year. package delivery system went down at least 4 times while I lived there (and packages would then be left out unsupervised), and there are water issues in the underground parking garage. The staff was rude & management was worse. Loved all the retailers in the basement floor. Aside from that & the view of the art museum, it was not a pleasant experience to live there & to add insult to injury they raised rent prices significantly.

Well, I cannot say I am happy as a resident. My first year at Yorktown Apartments was not very good and the second is even worse. I thought it was a beautiful property with great amenities. I chose it because of the convenient features of the ability to buzz someone into the parking garage and the building from my phone and the gym and mail right in the building not to mention it was a nice, peaceful community. I LOVED those features! Well shortly after I moved in, I had none of these features. Construction started and the peace was gone. I had to go outside all winter to get my mail and go to the gym and the buzzers did not work in the building or garage. I wondered why I was living here. But I thought finally the construction was done and the new gym and new look was nice (not nice enough for my inconvenience though) and so it was over and I'll give it another try and renewed my lease. Well now, this new construction is even more disruptive than the first. It's been going on forever it seems! It starts early in the morning and goes all day. It's noisy (drilling, banging) and I have no peace in the apartment I pay for. Because I suffer from MS, I work from home 2 days per week. I have not been able to do that because I can't hold my calls with the noise levels. I go in the halls to tarps I trip over, to the trash chute where there are paint cans and other work supplies so I can't even get to the chute and too my storage closet that I can't get to because of their work supplies. I feel like I pay for a place I can't live! I've been having to leave out on those days I work from home and go elsewhere to work defeating the purpose for those days (to have shorten days and be able to rest). Now I have to leave my apartment 3 days so they can do windows and patio doors and 1 of those days I can't even be in the apartment I pay for. Thank God my son is home because I have to move all my furniture for them to do the work. With my MS, I am not able to do that alone! The poor older people on my floor must be having a really hard time. We weren't offered credits, options to move, help, anything. However, when my guess made some inconvenience I was required to pay a fine right away. I did even search my lease to see if there was any way out of it because I just am unable to bear this!! I wish I could move! Providing superior customer service is important they say? I don't believe the customer was considered in this at all. The staff is polite but your processes are horrible. It was evident individual customers weren't considered when I receive a $135 charge for being 1 day late on rent when I had NEVER been late after 1+ years living there. I tried to pay that day when I got the email and saw the charge but the office was closed. So I called the manager the next morning who did waive only $55 of the $135 but then I got home and had a 5 day eviction notice on my door! I couldn't believe it! Really? On the 2nd day for a CUSTOMER who has been faithful and never late in 1+ years. I didn't get a courtesy call but just walking up to my door with a friend being embarrassed with an eviction notice on my door! That's providing superior customer service huh? Needless to say I am not happy with my home at Yorktown Apartments even after trying to give it another chance. They will not get a favorable rating from me. By the way, after asking every month for a year about when the garage buzzer would be working, I gave up and to date it's still not working. I moved in Jan 2015 and it's almost Jan 2017! Nothing will probably be done about this but it should said. I haven't said it to the safe as I figure "what for" but you asked for my feedback. Well here it is.

HORRIBLE EXPERIENCE!!!! bThe quality of living at 4701 Willard has been a nightmare. My ceiling in the master bathroom collapsed. It took four days to repair and during the repair I was robbed by the contractors. I was also unable to use a shower for four days which caused me to take off that week of work. Also, when I signed my lease last year, I was unaware / uninformed of the major repairs about to begin. Coming home after work is like entering a war zone. The noise is obscene. I also have had an apparatus that hangs outside of my bedroom and living room window where workmen leer into my apartment. I have taken video and photographs of these "workmen" who hang outside of my windows talking on their cell phones and basically not doing any kind of work. The constant notices of water shut down, fire alarm malfunction, elevator repair seem like a weekly occurrence

DO NOT MOVE HERE!!!!! Please read my experience before moving into this terrible place!!!!!! I moved in last year because they "allowed" big dogs. Within the first month and a half I was threaten with a eviction at my OWN cost because my downstairs neighbors said they didn't like when my dogs walked. It's literally took months of battling before the idiots at the office realized the people where unreasonable. I had to tip toe around my apartment the whole time I was there in fear of getting evicted.The apartment windows freeze into the inside of the apartment to where you can't open the windows or patio door. Summer are so hot even with their crappy AC. There is noooooo water pressure! I was harassed by my neighbors and the office. I fell with my newborn son because they don't shovel after it snows and they could care less! I've battled with this god awful place for 15 months! Please don't make my mistake! And don't expect to get any sort of security deposit back lol that's just a joke you'll be charged for outrageous stuff that just needed to be fixed and blame it in you. The office lies to you about everything they just want to take your money. Do notttttttt move here!!!!!!!!!!!!!!!!

I have lived at this complex for almost two years and I'm up to my ears with BS from the staff/management! Let me start by saying that I hate to leave negative reviews, but I'm so infuriated by their incompetence and behavior that I need to warn everyone! Yes this is the closest/most convenient location if you study/work at Anschutz - and they know that! So they EXPLOIT that to the last drop! We have had so many issues with them being unresponsive about problems with our apartment but I'm just going to talk about the latest! We have had issues for over 2 months now- I don't want to get into details but let's just say that this issue makes our apartment vulnerable to intruders. This, obviously, is a HUGE safety problem and we have asked them, on MULTIPLE occasions to attend to it. And on every occasion we have gotten either "oh we are working on it" or "oh we thought it was already resolved". frustrated by all of this, we left a negative review for the service man that failed to fix the problem (thinking that this would be anonymous and constructive so they could get their sh*t together)! Next time the service man came, he was AGGRESSIVE and THREATENED my roommate about the negative review. We were so shaken up but finally decided to tell the office about this person's behavior. We were promised that this person would be disciplined, that he would never set foot in our apartment (the office has keys to every apartment, so he could enter our apartment whenever he wanted!), and that the window would be fixed ASAP! It has been 4 weeks since that conversation, our windows have still not been fixed. When I went into the office, I found out that the service manager had NO IDEA about this problem. AND that the threatening person still has access to our home! I'm so infuriated by this! We feel so unsafe by the office and service people's actions! Just because this place is convenient for students, they take advantage of you with RIDICULOUSLY HIGH PRICES and really crappy service!

Don't move here for your piece of mind. Garbage. They only respect tenants who work a 9-5 outside of the home. If you work from home prepare to be disrespected and left no water, loud noise and outdated communication. I've had maintenance walk to my home with zero warning. Garbage, garbage, garbage, garbage. Literally the worst place I've ever lived zero Stars if I could give it. Don't listen to a word they say all they care about is money.

WARNING: Instead of paying for extra security to keep our cars from getting BROKEN INTO, our security is TOWING CARS of our guests from in front of the mail room area. My son's car was towed after 3 HOURS, and it's now going to cost $450 to get it out. He has a tall truck that does not fit in most of the garages. Two days before Thanksgiving. Is this what our security is for? Towing cars in a complex that has minimal guest parking and is not in the way of anything??!! HOW ABOUT PATROLING THE GARAGES WHERE OUR CARS ARE GETTING BROKEN INTO?! WHERE OUR WINDOWS ARE SMASHED REQUIRING US TO PAY FOR THE DAMAGES BECAUSE AIMCO AND 3400 AVENUE OF THE ARTS TAKES NO RESPONSIBILITY. Putting my notice in tomorrow to get out of here. DO NOT RENT HERE.

The Creekside staff was helpful and available while selling me on an apartment. Once I moved in is was hard to get some one on the phone at all. Part of the ceiling caved in and they didn't fix it for 6 days. There were wasps nests alI over, wasps got into our apartment. I'd avoid Creekside.

they stole part of the security deposit

Horrible experience living here. Parking is a nightmare, they have no available reserved spots and never enforce parking on cars stored in the unreserved areas. Me and my 6 year old daughter had to walk across the entire complex on many ...

This apartment has been a very stressful place for my fiance and I to live. My car was broken into twice, although when we signed our contract we were told it was a very safe gated community with nightly security patrols. The patrols are highly inconsistent, and the gates break often and aren't repaired for weeks at a time. When we confronted the leasing office with our safety concerns, they merely offered to have security patrol more often (which never happened). Maintenance crew was very nice and responsive, however, getting ahold of any staff from the leasing office was impossible. Many messages left, and none answered until they were called repeatedly. Upon, move out, we were told since we were only a few days late with notifying them (as we had been searching for another apartment still in the interum) that there would be no late fee. This was discussed both over the phone and over email. Our final statement was issued and there was a $370 late fee added, to which they responded that they had never even called us, so our statement concerning the fee was inaccurate and that a notice had been left on our deck (which we never saw). They took it out of our security deposit instead (with no notification, although we tried to pay it with rent) and charged us $135 to touch up two spots of paint on our walls. I do not recommend this apartment; it is not as secure as they make it out to be, the staff is inattentive, uncommunicative, and rude. The apartment itself wasn't too bad, although the AC only ever cooled down the living room. However, the paint on our tub cracked on several occassions, causing mildew and mold to grow.

I lived at Royal crest for 2 years and wish I could get those 2 years back, the apartments are outdated m, the building aren't well kept, it's broken glass palooza so be careful walking your animals. The leasing staff besides 1 or 2 people were very hostile. We always had issues trying to get maintenance to do general repairs. We didn't have a warm and fuzzy experience, and then they wanted to raise our rent $500 yeah no thanks..

THIS PLACE IS A SCAM! THEY ARE TERRIBLE TO THEIR TENANTS & TRY TO STEAL DEPOSITS BY CHARGING FAKE FEES. AVOID AT ALL COSTS.

Do you like listening to ear splitting construction right outside your door all day every day? Then cool, live here.

This place sucks!!!!! I do not recommend anybody to live here, the management is horrible, they will ruin your life, make life miserable.. Stay away from them.. I am serious... Do not say I did not warn you. The management is horrible, particlulary the manager named Jerome.. I know at least 30 people moved out because of management. People do not know so they think the location is perfect, and they move in, and then they move out within a year, nobody stays.. The location is great, but it is not worth to deal with this nonsense management team... Make sure at least you ask around and ask current residents about the building before you move in.

Ok, I'll be honest: 1. If you have problems with your sleep, never live here!!! Fcking dog owners let their dogs barking in the morning, and they don't care. 2. I have no idea why the stupid gardeners have to work EVERY SUNDAY MORNING !!!! Be careful, it's Sunday morning start around 9! Using the big noisy machine to bother you. 3. Kids screaming, running, crying. 4. No one in the leasing office, there is only 1 person in the management team and she never show up. Don't call the leasing office phone because no one gonna pick it up. 5. I can hear my neighbors taking and TV. When you have a fat upstairs.

Rent is too high considering the next door construction wont let you sleep past 7:30 and is goig to cover most of the view

I didn't have much time to find a home and ignored the bad reviews, but rest assured they are all true. This place has hidden fees upon hidden fees. For starters you are required to pay 10 dollars a month to park but not only do you NOT get ...

Disgusting apartments for the price you pay - I was paying around $1,300/month and had year-round spiders and house centipedes in my apartment. Out of the two years I was there, I saw 5 or 6 roaches come out from under my fridge - and I lived on the top floor! My microwave broke, my fridge leaked for the entire time I lived there (even after maintenance "fixed" it at least 3 times), my balcony door handle fell off twice, I had ants in my bathroom, my toilet started leaking and to repair the damaged tile in front of the toilet and fridge, they pulled tile up from next to my washing machine, so I had just bare wood floor. Not to mention after having a new toilet installed, I had to submit a completely new service request to have tile replaced in front of it since the new one was smaller and didn't fit in the space of the old one. Why they would think I would just want to live with tile missing in front of my toilet, I'm not sure - oh, and the handle on the new toilet was cracked when it was installed and I had to submit a new request for that too...I feel like it was just always something. Anytime I went to the office or called, the staff were pretty rude and short with me. I even explained all the problems I had during my move out interview, and the woman marked my move out sheet with "price" being the reason for moving. That was one of the reasons, but I just feel like they weren't that interested in any other issues I had. I would absolutely NOT recommend living here!

WORST EXPERIENCE I HAVE EVER HAD. STAY AWAY! Giving a fully honest review, there are a few good things which is why we chose them in the first place: Pro's 1) The location is great, in Buckhead and close to everything, and price is lower than many other places. 2) The apartment itself is nice, we are in a renovated unit with tile flooring and renovated kitchen and bath and new appliances. 3) They are "dog friendly" with no size limit which is great for my lab-mix who was turned away elsewhere for being over 50 pounds. Con's 1) Management is absent at best and downright lying, rude, and disrespectful at worst. They will ignore your emails, put you off, give you the runaround, and take months to address issues only once you've made yourself impossible to ignore by involving corporate. 2) They will rip you off, often and in all different ways. We've been incorrectly billed, double billed for utilities, were denied the 2 weeks free move in special we were promised (took 8 months to get them to finally apply it), charge fees for every aspect of living beyond what the salespeople will tell you like 2 different monthly trash fees. 3) Don't trust the leasing agents and READ YOUR LEASE FULLY. Mine was supposed to be 15 months long but they made the actual dates longer with a move out date of 12/24, Christmas Eve! We moved in on the 16th, not anywhere close to the 24th. We asked for it to be adjusted and they refused saying simply "you signed it". 4) Bugs everywhere. You pay for pest control but it doesn't help. Stagnant water from runoffs sit in the backyard of almost every apartment drawing tons of mosquitoes. I get bit every single time I go outside in the back. Spiders inside our apartment all the time no matter how many times we request "pest control" and they supposedly do something about it. 5) Mold. We have mold all over the place because of a leak in the upstairs neighbor's A/C. Maintenance cut two holes in our walls which have still not been fixed (3-4 months now). The water was coming through out floorboards with are now damaged around the edges and have mold growing which I've asked to be replaced and they ignore the request and have not come. They PAINTED OVER the mold on some of the floorboards. I am seriously concerned about the health effects of all this. 6) Break Ins. Had 2 laptops stolen, told management who was "so surprised and sorry". Only after we found out from other residents did they admit that it happened all the time and they were doing nothing about it. 7) Maintenance Scheduling is horrible. I have a dog who doesn't like strangers and my husband and I both work. I have clicked "resident must be home" and "call before entry" every single time I've filed a work order. Without fail, someone shows up at the house when we aren't there, never calls, never scheduled an appointment. As far as I know they haven't actually gone in but they leave a note saying they came and "the dog was loose" so they leave. Then they clear the ticket because "they tried" and I have to start all over again. 8) Very poor wall insulations, and very disrespectful neighbors. Old AC systems which our electric bill is pretty high. Not only that but we can hear our upstairs and next doors neighbors conversations, I can even hear when their phone rings. They've rented a few apartments around mine to college students who party every Friday, Saturday, and even LATE, LATE Sunday nights with blasting music and despite our complains, they haven't done anything about it. This guys party on front of my door, sit on my chairs, and leave beer bottles, trash and cigarette's buds all over the floor. Not only we brought this up to management a few times but, I also had to call the police on them a few times, but I also I told the maintenance guys about it two weekends ago after they came up and asked if all that trash belonged to me? Not only that but after me explaining what was going on, again, I also receive a call from the leasing office asking me AGAIN, if that trash belonged to me.

Dog waste everywhere. Unlighted pathways mean you use your cell phone light to look out for land mines left by four-legged friends. Long, long (sometimes rainy) walk from North parking lot to South building. Constant construction noise. Dirty, rundown hallways, and on, and on .... This place is a dump!

I just moved out and everything the previous comments mentioned are true. I had the move out inspection and was told everything was great but was then charged over $400 for them to repaint the apartment. They stated it's just their standard repainting fee and has nothing to do with any damages to the apartment. I didn't put anything into those walls and the most l would expect was minor touch ups. I tried talking to the leasing office but they said they couldn't help and said Amanda Mosley is the one I should talk to but she keeps her voicemail full and even if you get to leave a message she doesn't return them. I've been through so much at Park Towne, my first month there was spent walking around with a Philips head screwdriver just to open my door because it kept fusing to the frame. Then in the beginning of my second month my apartment was completely flooded out and that was by far the worst experience of my life. They knew water was getting into the apartments but they didn't tell any of the soon to be affected residents, we were woken up by someone who was going for their early morning exercise and honestly I would have lost so much more if he hadn't knocked on my door. Despite that they still did there best to damage our remaining items by piling everything into the center of apartment not caring what they put on top of each other after promising they wouldn't do anything to the space until we would be able to collect our things. A flood is an act of god but they made everything so much worse than it had to be and that was the theme of my time there. Location and neighborhood are not worth it if the management is that bad. P.S. The South and East tower ground floor apartments are the flood risk ones. Also the garage.

Elevators don't work here, take an hour to leave the building, don't move here!!!! Nope not fixed, breaks every week

Renter beware: while the building is nice and amenities solid, there is non-stop barking (before 7am) if you have a unit that is near the dog park (in North building from the x20 to x40 unit number). This stems from the dog watchers not monitoring the dogs and poor dog control (including off leash) by dog owners. Despite repeated complaints, including time-stamped videos, management does nothing on this. Other residents have shared similar complaints with us when questioned.

HUGE UPDATE!!! 6/15/24 WHAT EVER YOU DO DO NOT RENT FROM THIS PLACE! ESPECIALLY FROM NATE! He is a huge con artist! I've live here for about 4 years do to unfortunate circumstances... and I've had nothing but problems and BROKEN PROMISES from NATE. Each time I renewed my lease he promised me a unit (that either was a side unit or a u it above the 10th floor. EACH AND EVERY TIME i went to go move, days before he tells me he messed up and rented it out to someone already.... Like are you stupid or high?! How do you double rent a unit?! This isn't a restaurant... this is someone's living situation. SO NATE YOURE A JOKE! And he's always high with blood shot eyes! On 5/20 I had to renew my lease here again so once again to costly/other living situations I couldn't not afford to relocate. So Nate had me sign a 2 year lease on 5/20/24. The current unit I was living in was under my exs name. We broke up and he WAS ALLOWED to keep coming in and out of my unit because his name was on the lease kept coming to the unit when I was not home and stealing thousands and thousands of dollars worth of clothes, purses, jewelry.... NATE SAID I CANT DO ANYTHING HES ON THE LEASE AND LOOKED AT ME AND SAID OH WELL!!!!!! NOT TO MENTION WHWN MY EX "BROKE INTO" the unit he caused so much damaged to the unit. I told Nate this... he had nothing to say besides the fact that my ex will be responsible for the damage. NOT TO MENTION HE TOLD MY EX THAT I RENEWED A LEASE IN THE SAME BUILDING WHICH IS AGAINST THE LAW!!!! NEXT!!! A few days later.... On 6/7 I moved into my new unit under my own name.... I had everything all set up and organized and livable, at about 10pm my unit starts flooding about 3inches of water from the front door all the way to the living room, all the way into the bedroom.... I had called the emergency number no one ever answered so then I decided to call Nate since me and him had a decent relationship as him being my landlord. I called him about 10 times no answer he finally answer and I was highly upset as you could imagine.... But I did not curse him out or anything. all I demanded was to get someone here ASAP! Before my expensive furniture didn't get ruined. Maintenance sat outside of my unit for about an hour before they came in and performed work to get the water out. As this was going on since Nate TOLD MY EX where I lived my ex had also popped up to my new apartment causing problems!!!! THIS IS BY FARE THE WORST PLACE TO LIVE! few days later I get served with an eviction notice... saying I have ten days to leave... Also a few days after signing my lease, NATE had called me on my cell phone FROM HIS PERSONAL CELL and had asked me to go on Google and take down my previous REVIEW that I left Years ago because he lost a sale!!! That is BEYOND ILLEGAL!!!! My lawyer will be reaching out FYI I also found out they lease to people with murder charges.... Section 8 lives here and it tells!!!! There's police here every other day! Also there is LITER LITERALLY EVERYWHERE!!! People also like the walk their dogs off the leash!!! This place is absolutely disgusting. I've lived here for three years and everyday it's something new. There's always dog piss in the elevators! And I just moved into a new unit as of last October 2022, and we have had roaches of all sizes and pest control come out three times and yet we still have roaches!!! the leasing office just tells us oh well, then send pest control and nothing else not a follow up NOTHING! they don't try to even compensate for anything! I been living like this for 6 months and I pay $3k a month?! This is not right!!!! The elevators in this apartment building take absolutely forever. You can expect a five minute wait to get on the elevator. People who live here do not have any common sense or common decency, and let their animals pee and poo on the front door way where you walk in, the office was notified of this many of times, and this is still an ongoing situation. every time you walk in the building you're either stepping in dog pee or dog poo. Or being soaked in the nasty stench of dog piss! GHETO

After dealing with many apartments in my time in college, 21 Fitzsimons is by FAR the biggest crook. First off, $1700 for a 1 bed in Aurora? For a unit that is 10+ years old? My appliances were old and did not work very well. There is a new apartment complex going up across campus that is much nicer. 21 Fitz is under constant construction and it is loud and noisy. They filled in both hot tubs which is a major bummer. The only worthy renovation they have done was the gym. For awhile they were digging a giant pit in front of building 1 and then refilled it is and its just been a slab of dirt ever since then. The walls are PAPER thin. I could hear full conversations from my side and upstairs neighbors in building 1. The parking is getting ridiculous expensive. $70 for a public garage is steep and they don't even keep the gates closed. The large main gate was open for almost 6 weeks at the beginning of summer. There were transients walking around outside of the garage all the time and management did not seem concerned. There is also no security even with the homeless population that seems to linger around. The creme de la creme of 21 Fitz is the management. NEVER have I heard of a management company requiring a 60 day move out notice and charge fees on top of fees for a 45 day notice. There is a mandatory "painting" fee (mine was $110 for a 700 sq foot apartment). My apartment was clearly not painted before I moved in and probably wont be painted again. If you don't pay their $150 cleaning fee, then you could get charged for cleaning aspects even if you hire professional cleaners (AKA more of a rip off). I had questions regarding fees on my account, emailed Brian who said "At a glance, it looks like they corrected the Short Term Fee as we discussed but then they had to add in the remainder of your utilities". So I paid that. And then the move out team charged me again for my utilities, claiming I had not paid them, and was insistent I pay it. To get out of this hell hole, I did. Overall, 21 Fitz is just a trap of fees and poorly run management. If you read the recent yelp reviews, they are going downhill. Save yourself frustration and money and live somewhere else.

Extremely tired of kids screaming and running around until midnight. The security patrol doesn't even answer the phone to assist. Office staff don't do anything about it. No silence and quiet time after work. It is more stressful. I wish I could move out immediately.

Upon moving in everything seemed decent. I called the first day about the A/C not working only to find out that it didn't come with A/C, seems to be a trend near the coast. We quickly learned the laundry facility was quite filthy and stayed that way for a year and a half. We called when we first moved in to ask them to repaint the parking lines. It seemed a reasonable request since we were paying for parking and it wasn't like we had a guaranteed spot. A year and a half and the lines were still never repainted after several request. The gate was broken at least half the time we lived there for various reasons. We constantly had problems with neighbors. Everything from loud music to drug dealing, gas syphoning, inconsiderate pet owners, and people parking in more than one spot to give themself extra space. The first problem was the fact that it was approved for low income housing which meant we payed 1650 for an apartment when others payed 400 for the same apartment, unfortunately lower income means lower quality of people. We even learned that our neighbor next to us was broken into through the front door and the management said it wasn't there concern. Not to mention homeless people digging through the dumpsters which could have been avoided had the gates worked. I understand that management can't control how neighbors treat each other, but it was the attitude of the management seeming like they don't care and that they were annoyed that we were even bothering them with the problem. Towards the end the parking problems became worse when they made reserved parking for carports only, which is tough for people with large vehicles. There were several carports not reserved by tenants and were unavailable to anyone else making open parking even tighter. To top it all off they allowed people with reserved spots to park in open parking saying they can park wherever they want and making parking worse even still. All of the tenants concerns with parking were ignored and we were told that it would get better when they started towing, but that never happened. We drove around for long periods of time to find a spot in the whole complex, let alone near our building, 45 minutes one night. The only reason this complex even gets a star is because maintenance was friendly and helpful and our move out inspection went smooth and quickly, but that was also because of maintenance. Stay away unless you are approved for low income housing, because then you can live in an expensive complex for a quarter of the price.

BEWARE Management will constructively evict you. They have a 3x month termination fee in the contract. They won't help you because they want you to pay the termination fee. Then they can re-rent your apartment and double-dip the lease for 3 months. BEWARE

Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....

If I could give this place a 0 star for customer service I would.

Disgusting these complex is a joke looking for rentals and after reading theses comments im not sure where to move these apartments are scam artists now take pictures before and after get receipts for everything and have them signature everything for verification i will spend the money to take these apartments to court

Management is awful. Since we moved in there have been bug issues consistently. Management Ann and Dione to be exact have no regard for the inconvenience financially, emotionally, and timely that it has taken. Since I've moved in there have been roaches, termites, huge spiders, and silver fish all over the apartment. They have sprayed my apartment 7 times and I found a roach in my dishwasher with my clean dishes!!! It's not worth the price, and management doesn't care. Ann stated that they don't compensate for bug issues, I'm sure it's because they know they have an issue.The entire experience has been unpleasant. The greatest thing about the place is the location.

I will say in spanish. Disappointed with the increase in rent every time you renew it, no parking included, dog excrement and urine everywhere: in the elevators, in the hallways, which by the way are always dirty and carpeted, which makes them even worse because the Dogs urinate there and in almost 3 years that I have lived there, they have never been cleaned. My apartment is always dripping, the washer dryer does not wash well, it is very old. I've been lucky to have calm neighbors but you can hear everything, even when they have sex. The staff in the offices have always treated us well. I have no complaints about them. But there are many things that definitely need to be improved. After reading so many bad reviews, I no longer know what to expect when my lease ends. Please flamingo people, be more demanding with cleanliness. It really is unbearable to walk inside and see or pick up dog feces. It's dirtier than outside. It can not be possible

This place is the worst place i have ever lived. Everything is a lie. People who live there are obnoxious, loud, unconcerned about all other people living nearby. A nightmare! Don't get swooped in by JP. He has a great act but in the end you will lose all your money and live in a place with no insulation. It was built a long time ago. the only things updated is the outside.

I have been using the appropriate channels of communication for what seems like a year and nothing gets done, so let's see if a yelp review will solve this... I have been having horrible experiences with my neighbor. He thinks he is a musician, but quite honestly he is living in a dream world and has horrible music. He plays his crap music from anywhere from 11pm-4am almost nightly. He blasts it and is constantly screaming and yelling and smashing stuff in his room all while everyone else is asleep. I confronted him about it a while back and he responded ' F off' then I complained to the community many, many times but doing so has been useless. Whenever I make legitimate complaints about him he goes crying on his social media accounts saying how everyone is out to get him. This guy is the cockiest, rudest and most arrogant person I ever came in contact with. He lives a double life, he's nice in public and around others or in his case, when the camera watching, but in reality he's a cruel and nasty individual. This is the exact type of person that this community caters to, and they really don't seem to care. Worst community ever and worst neighbors ever.

Posted 8/2016. These apartments will draw you in with their spacious floor plans, TONS of storage, fairly updated units, and vast amenities, but it's all a myth. We had so many issues in our 13 months of living here and we're so happy to be out. 1. Safety--Our first safety issue came about 3 am one day when this gal was ringing the door bell. I was home alone, so I was definitely startled. I crept up to the door to look through the peephole and saw this woman dressed in all black standing there. She kept ringing, so I crept back to our room and called the gate. They said they would send someone right up. Well I get a call back a few minutes later--after the lady had left--and they "couldn't find her." We live in a gated community where you have to fob in to all of the doors and your fob only works for your building and the gym. Fast forward a few months to our second safety incident. My husband was trying the keys we had cut in our front door and this gal pushed her way into our apartment frantic and saying that her roommate was trying to hurt her. She was rambling and not making sense and meanwhile she was taking her sim card out of her phone--more on that in a sec. So when she told us that she was out in the hall talking on the phone when she heard her roommate and a make friend talking about her--and then a gun cock--we told her she had to go. We offered to call the police or security--she said no and left. We put the sim card into a microreader and there were pictures of these crystals. We google image searched the images and they came back as crystal meth. We immediately called the security office and they said they would send someone up to take a report. Well they still haven't shown up so we call again and they said that they did a patrol and didn't see anyone (same excuse) and aren't coming so they tell me to "call the cops" and hang up. So we call the police and they come and we report what happened. The officers both said that they aren't surprised and this situation happens a lot at our complex. Well great that's comforting. 2. Terrible Management--Ever since Matthew came to be manager at 3400, we saw a decline in services. The management office closed and you can't reach anyone by phone unless you want to rent an apartment. He never responds to e-mail--he forwards it to someone also and says "Can you answer her." Or he just doesn't respond at all--because he is always out of the office. This became a huge issue when we decided to have friends over at the pool and were notified an HOUR before our friends would arrive that there was a policy of two guests per resident. We have NEVER heard of this policy nor have we seen anyone else adhere to it--the main pool is basically like Vegas every weekend. Well apparently the police came a few times the day before--this is normal on the weekends--so management was dropping the hammer. When I tried to talk to the manager in the office (not Matthew because he is never in the office), I was told that "there has always been a policy and it's in your lease." When she checked our file, the box next to "pool bands" was left blank, proving that we were never notified as I told her. It's also NOT in the lease because we checked. She wouldn't budge though so we had to change locations at the last minute, which was infuriating because the policy doesn't exist--they had probably just gotten in trouble. She tried to say that she wasn't aware of the issues at the pool every, which is LIE. The leasing agents ALL walk perspective tenants through the pool area on the tour--including the woman I was speaking to. They walk right through the middle of the raucous partying that is ALWAYS happening every weekend without fail. PLUS they have a "concierge" who "patrols" the pool, which really means he lounges in the chairs or on the large cushions with the bikini-clad tenants while drinking their beers and eating their food all day (see the pic). 3. Nickel and Dime--You will pay and pay some more to live here. And we aren't really sure what we were getting in return. The amenities seem nice but if you look closely the pool furniture is falling apart and the gym equipment is really showing wear. We paid for garage parking but had the option to park for free in the uncovered spots. Well those days are NO MORE. In the middle of our lease, they assigned all of the "free" spots and started charging for them. $50 for garage and $25 for outside. Every month. And guest parking is very limited and you will get towed if you are a tenant and park in guest. You also pay a "convenience" fee to have your water, sewage, trash and pest bills rolled into one. It's not a convenience if I am not given a choice to pay it. It's a FEE plain and simple. Also, there are lots of roaches/water bugs all over the place so I am not sure what the pest fee was going toward. I am out of space or I would keep going. DON'T DO IT. Live elsewhere. You will be much happier, safer, and probably have more money.

Do NOT rent here. They steal your money. Horrible customer service. Everyone in the leasing office is clueless and has no idea what's going on. This place is horribly run.

I lived here for a year. Beware!!! They will try to charge you for every little inconvenient charge they can come up with. For example, they require you to have a parking sticker to park on the grounds as a tenant. What they don't tell you is that they charge you $25 dollars if you don't return the sticker a year later because you could give the sticker to someone else. Also, if you don't give them a 60 day notice, you will get charged! I gave them 30+ days and was charged $630.00 because it wasn't a 60 day notice. It is an alright community if that is what you can afford, just beware of your contract and make sure you understand all of it because there are some charges slipped in there that you may not be aware of.

Listen to all one star reviews, I'm very unhappy with the new management, been living here for 5+ years and the past 2 years they have raised the rent ridiculously, they don't pay attention to complaints, there's a neighbor in my building that has a very loud alarm that goes off every single morning at 7am till 8am, for a full hour that alarm is going off and the management is doing nothing knowing dam well that other neighbors have also listened to it, but they're quick to charge you fees for EVERYTHING! They have doubled and created new fees out of nowhere! Very disappointed!

I definitely could kick myself right now for not reading reviews on this place before I held an apartment with $750. which they were able to obtain immediately. I did ask the leasing agent if my application did not get approved would I be able to get my money back immediately. The response "yes absolutely". What he did leave out it would take approximately 10 business days to credit my account. I have 5 down and 5 more to go. I will post this on social media if that does not happen. I will also go to the better business bureau and file a complaint. I can honestly say they are very nice to get you through the door. Once you it doesn't work it out, you can count on getting ZERO help. Also all of sudden their knowledge goes from being assured to unsure. I can not believe in this economy especially in the bay area there are people such as these individuals (Aimco Company) deceive and decept you for their own good. If you go on their Aimco's home page their coporate values and culture are far from true. The $750 may not mean anything to them, but for people that are trying to find a place to live, move in costs every penny counts out here. I am truly disappointed and my experience with them, I would not pay anything online, I would make sure to read every fine print there is, which in the paperwork I received it states nothing about the holding deposit to take up until 10 business days or sooner. There is no sooner in this other than them earning interest on my money.

Worst management ever. Rudest security I have ever come across, NO WHEELCHAIR ACCESS IN SOME AREA, very high rent, most inconvenient place to move in and out, fees are higly expensive. DO NOT MOVE HERE ! DON'T BE FOOLED BY THE AMNETIES.

EDIT: Definitely downgrading my review - super long review ahead. I was going to wait until I moved out this summer to update this review but I've decided to go ahead and update now. I lived in a renovated two bedroom for two years and an older one bedroom for almost one year. When we first moved in, the experience with a leasing agent named Christian was great but he left about 1 year or 1.5 years in and things have not been great since. Move out was a hassle with unexpected charges and little communication. Moving into the new apartment down the road was odd - no one came to do an initial walkthrough of possible damages, I didn't have access to the SmartRent app for the first week I lived here, maintenance's tools, ladder, etc was left in the apartment when I first entered, and it took 11 days for me to get a mail key for my mailbox from the leasing office. Calls and emails go unanswered. There is an odd stain that keeps appearing on my wall even after maintenance has come in to fix it multiple times and the last time I put in a request about it, they just painted over it - lol. You can pay for the package lockers but the delivery drivers don't usually deliver them here or if they do, they don't lock them in a locker. There are also a lot of unexpected but required charges that they don't explicitly tell you about upfront. The parking is ATROCIOUS and they tow excessively. Great apartments with great space despite being old and a bit broken down (yeah even the "renovated" ones) but way too expensive for all of the trouble with management. Sure any apartment has its issues but Hillmeade/AimCo are definitely taking advantage of Nashville being a hot destination to move right now. Please do not throw your money away to live here. ------------------------------- My roommate and I moved in about a month ago and so far it's been great! The floor plan is nice and open, we have a screened in back porch that backs up to lots of trees, and the complex is near so many stores/restaurants/etc.! The walls are a bit thin so you can sometimes hear your neighbors but it's nothing obnoxious, just a few sneezes or loud conversations or a pup barking once in awhile. The package locker service, 24 hour gym, updated appliances/flooring/style of apartments, smart-home locks and thermostats, and great rent rates all make up for it being just a bit further from the city. Communication from the staff wasn't great but we were told they were pretty backed up with work. Maintenance works hard to make sure that your requests are completed in a timely manner and the leasing staff is super helpful, polite, and responsive! Overall, this complex has been great so far and we love our apartment!

Are you interested in paying 2k to live in a dorm? Do you enjoy paying $15 a month to park your car but not having a place to park? If your answer is yes then this is the place for you. Absolute worst renting experience I've ever had. Apartments are dated and common areas such as hallways and other areas are disgusting. Every building has a trash room which is a breeding ground for a horrible smell in the halls and bugs. We had a major centipede problem that was addressed by maintainence and an exterminator but was never completely solved. The parking is the main issue. Each vehicle costs $10 a month to park but when college is back in session there are no spots. They refuse to stop giving out visitors passes and the lots fill up before 7pm. You are then forced to park far away and walk which is a nightmare in the winter. I understand that everyone has a vehicle and there will be times where parking is tight, but to actually charge for parking when this is a major issue throughout the complex? Give me a break. The best part is along with raising our rent if we renew by $200, they actually are raising the parking passes by $5 each. The Office staff and maintenance staff are incredibly helpful and professional but management is a a joke. Stay away at all costs unless you are made of money and willing to live in a dump.

My uncle was approved for an apt. that was not available yet at the time of approval. We were unable to view the apartment at that time They required a $700+ holding fee. He was never informed that this fee is non refundable. He found an apartment closer to where he wanted to live. When he told Royal Crest he was not taking the apartment they said they could not refund the holding fee. What a scam. They're keeping his money for no reason it's not like they lost a tenant because the apartment was not available for rent yet because the current tenants hadnt moved out.

Prior to moving here, I should have taken heed to the reviews previously posted but being optimistic proved to be a huge mistake on my end. There's constantly problems within the building such as one or more elevator's not working, entire building AC goes out during the heat of the day, and the parking garage is a nightmare to say the least. Hidden fees not discussed during move in. The Building Electrical fee's (lights etc)are extended to each resident, extremely high water bill's, Building Cooling charge (AC). None of those things were discussed during my move in disclosure / agreement. And to think with all the troubles each and every resident has to endure some how Management extended the amenities to residents in the Panorama Tower until that building is completed. It is completely a waste of time reporting any violations to the security team. Hopefully the next few (4) months will fly by.

I would seriously think about moving into this place. Most hallways smell like weed and cigarettes so you cannot open your windows. The walls are SUPER THIN so I can hear my neighbors talk, when their phones ring, when they are doing the naughty...EVERYTHING. Even upstairs...I hear people walk back and forth and scream at each other at 4am. Noise from all angles!!! They say it's not a party place but all my neighbors blast their music. I've called downstairs every week since I've moved in, except when I'm out of town obviously. The problems have never been permanently solved...I'm moving out! Oh, and they wanted me to renew my lease at $200 more per month!!! The amenities will fool you but the reality is weak management and horrible construction. My emails to management went ignored for way too long. Way too expensive for sleepless nights. Good luck.

I am extremely disappointed with the customer service here. I have been in correspondence with Karen since December about getting into a 1 BR 1BTH. I have reached out multiple times to make sure the timelines and dates were correct so I could do my part to get in. I was told I would be put on a waitlist and someone would give me a call, which I never received. I tried reaching out twice, both times I've called no one answered the phone. Today I call and find out there are no more rooms available and the man I spoke to claimed he did not know who Karen was and that no one with that name worked there. I never received an apology. I'm not sure who the gentleman's name was, but he was the least personable person and could really care less that they really screwed with peoples lives here, so now I'm scrambling to find a place to live.

Living in this condo is a headache. In this week when I had to pay the rent I did it and the system was down and I automatically canceled the payment I made two payments that were canceled and I made the third one that was effective but to my surprise I got up the day before and had the bank account the 3 payments of the rent in the reflected account causing an overdraft I call the bank to cancel two payments that were over and the next day came and I find a letter that says I have to pay 80 dollars to cancel the two payments when it was their mistake to want to charge two more when I madamas that I have to pay one

My first mistake was signing a lease and moving into these apartments site unseen. After getting the run around for almost a month about my service animals, they finally gave me a lease to sign. If you like living in a box, these apartments are for you! The doors to the closets are not user friendly. They are the weird sliding mirror doors that fall off track any time you open them. The closet space and functionality also sucks. There's one rack at the top and a weird clothes rack that doesn't allow you to slide your clothes. The stove and refrigerator can't be open at the same time, that's how small the kitchenette is. There are only two outlets in the entire living area. Prepare to have surge protectors ready. Good luck on getting your service request completed in a timely manner, if ever at all. My biggest issue though, is there are no cameras in the mailroom. 5, I repeat 5 of my packages have been stolen on all separate occasions. The employees were notified on package 3, and nothing was done at all. I guess nothing can be done with no cameras. I pay over $3000/month to live in a box. Literally. Move here at your own risk.

my experience at foxchase has not been a good one. i can never get in contact with the administration office. my house had been invaded by maintenance men who came in for a broken water heater and didn't even knock on my door. They came straight in and claimed that "they were told no one was home." since when does someone not knock before entering someones home also, when the appliances were being replaced in my apartment days after moving in, they used my bathroom and left urine on the floor and the seat. the door was also closed and when i went in to see the mess, the bathroom reeked of fecal matter. there was also trash left in my sink and food remnant. in the kitchen sink from where they were eating in my home at some point during their time in the unit.. overall, i am completely dissatisfied with this apartment complex. i will be TRYING to get in contact with the administrative office to end my lease. i will not feel constantly disrespected and fear for my safety because someone doesn't know how to knock.

I HATE HATE HATE HATE living here!!! I cannot wait to move out. Unfortunately I have only been living here for 4 months and I have until November. My car AND my boyfriends car have gotten broken into. Including several other cars that park near me. And the staff of this place does NOTHING, absolutely NOTHING about it. They say they have "security" and "gated garages" but it's a lie! I have never seen a security guard once or any safety cameras. AND the gates are always open! DO NOT LIVE HERE! Way too expensive for this crappy place and "security". I wish I could give this place zero stars!!! Also they NEVER answer their phone if you need something or if you need to pick up a package. Worst place ever!

Great location and extremely affordable up front, however, we were hit with some many random/hidden charges that we completely lost everything that we saved and much much more. Every month, you are booked with $15 valet trash charges, $10 pick-up charges, $12 cleaning charges....things that you never actually see happen around your place. My roommate and I work in the finance/accounting space and were aware of these charges after reading other reviews. We thought that people were missing something. Collectively, we have been stuck with over $2,500 in move-out fee. Awful experience. Wish I could go back and pick somewhere else. Only good part about living here was the maintenance guy. Nicest guy in the world.

I have lived here for several years. My lease is up and they offered me a new lease that is $300 more than last year. Since times are tough right now I asked if there was ANYTHING they could do. I was told this is the market value now. Thanks for the help. For someone who has called this place home, this is a huge slap in face. With the $300 increase my rent is now OVER $2200 a month. I understand prices increase but this is ridiculous. Completely unaffordable and not worth it. They act like they care about the community here but they don't . If your late on a payment they immediately threaten you with legal action instead of being understanding and trying to help. Long story short is if you are in tough financial situation they will not give you any support. It doesn't matter how long you have been a tenant they will just kick you to the curb. I would recommend you don't give them your money and try somewhere else.

Entering this "luxury building" at 11:30 p.m. with the main door consistently left unlocked, a glaring security lapse. The complete lack of security measures is downright unacceptable, especially given the exorbitant rent we're forking over to reside here. It's a luxury building in name only.

I will give only one star. It did not give me my deposit besides i have to pay additonal for no reason. I suggest everyone NOT to choose this apartment

Wish I had done my homework before moving in. Parking sucks, elevators are slow, overpriced. "Mandatory" maintenance is done without you being home. Restricted breed list for dogs is ridiculous.

The leasing office experience is quite similar to a car dealership. I would stay away...

It looks like Vaughan Place management is more responsive to poor reviews on sites like Yelp than they are to calls from residents, so giving it a shot here. When everything is working, this is a nice place to live. God help you if you need any kind of maintenance. Repair and maintenance requests often take 7 to 10 days to process and complete. We've had situations where maintenance has said they've completed repairs, but we'd been home all day and knew that wasn't true. Unfortunately, and despite our best efforts, the unit has needed a lot of repairs. So we've spent a lot of time without working toilets, sinks, washers, dryers and air conditioning - in addition to the ant and pest problems that seem to plague several of the units. Our HVAC unit has been blowing hot air (even when we turn it off) into our unit for 10 days. Temperatures climbed into the 90s outside last week, which means it was even hotter inside with our heat permanently turned on. We were forced to leave. We've been told repeatedly maintenance workers are on their way, but they never show up. We're not sure when we can get back home. We're repeatedly told someone will call us "right back" with an update or that repairs will begin "tomorrow." It's been the better part of two weeks. The maintenance workers and most of the front desk employees are genuinely pleasant people. The issue seems to be with management, who is difficult to get ahold of and is seldom responsive to residents. If you choose to move here, I would try to confirm with management that necessary repairs have been completed prior to your move. It was very clear to us very early, as things started to break, that a proper inspection hadn't been completed. Don't expect much response from management once you've moved in here, so ask as many questions as you can while they're responsive to you and before you give them your deposit.

Don't move here. The management is awful. The elevator was always broken and they took the security deposit even though the apartment was clean as can be. I left this hell hole 4 years ago and am way better off now. Never move in here. Shamefull place

Rent and fees significantly increased across the board, but upkeep of the community and amenities has declined severely. The dog park is constantly full of poop, grills are broken, and pool is dirty. There are certainly better apartment options for the price.

Most unprofessional, ghetto management and leasing team I've ever encountered. Several issues such as maintenance men entering unannounced, cigarette smell throughout the apartment, fire alarm tests constantly, water heater breaks often.. it goes on and on. AVOID THIS BUILDING AT ALL COSTS. It's far from luxury.

I bought the house from the previous tenant house was completely neglected and the rink never said anything 3 months after moving home water came from under the carpet in the bedroom the dirty water came from the whole house did not find the solution and all the smell spread to home for 1 week that nasty bad smell and my children had to take after they came to wash the carpet, but the smell still did not go wanted to get out of the house I wanted to change the house for 2 months, I said they wanted to change the house and they said no, they asked for a high price to the house I did not answer all the management of the dishwasher washing machine oven dishwasher does not work properly and 6 months passed