Listen to the negative reviews. As someone who lives here, they are all true. Also make sure to ignore the reviews that are just from people touring. They do not live here. Something novel I wanted to add that nobody else has mentioned is that management for the building is attempting to trick residents into submitting good reviews on Google Maps. The people at maintenance are actually quite nice and do their job well (although they are split across 2 buildings and are not always available), so management has asked them to ask residents to complete a "survey" after their maintenance request is complete. They show you a QR code (which I expected to be a typical "How did we do with your maintenance" survey), which leads to a review writing prompt on Google Maps for the building. When I was asked to do this, it was also framed as feedback about the maintenance, not the building at large. This is probably why some recent reviews have had short blurbs about how good maintenance is. This is true, but the star rating those reviews give should not apply to the building as a whole. They are probably trying to game their ratings because they had trouble filling vacancies. Because of all the issues and bad (truthful) reviews, they dropped their prices by $300+. Despite this, they tried to raise my rent for renewal. Finally, I wanted to mention that when the area had an unsafe tap water warning, they did not forward any of these messages to us.