This review has been a long time coming. First and foremost, I would like to thank the Senior Service Manager, Michael. He is the ONLY saving grace to this place. Other than Michael and his team, you will not meet a kind or respectful person working at 21 Fitzsimmons. I lived at 21 Fitzsimmons for a little over 2 years in one of the townhouses. I stayed for as long as we did because it is nearly impossible to break the lease without paying upwards of $4000, believe me, we tried. Everything seemed great the first 2 weeks, but soon after, we experienced a HORRIBLE smell coming from our washer. They told us it was a clogged pipe, from the previous tenant. After they "flushed" the pipe, the smell was still present, AND we soon after experienced an ongoing leak for the remainder of the 2 years. I do not believe the leak was ever fixed, and would reappear, leaking from the 3rd level to the kitchen. For nearly6 months, we had maintenance people in and out of our unit (this was before Michael joined the team). After about 6 months, the office started to ignore my phone calls, emails, and other forms of communication. They would delete our maintenance requests from the system (we know this because we would receive alerts that our request had been closed). Yes, we tried to go to the office, and no one would be there. After a full month of no communication, I emailed the regional team and threatened to take the to the City due to the inhabitable living conditions. I received a call within 20 minutes from the property manager who said, "there were just too many cooks in the kitchen and I thought it had been taken care of." B.S. All of this, with no compensation or remedy. When they brought a plumber out, the plumber said that they had used the wrong kind of pipes and adhesive and that ever time he patched a leak, he could see a new hole open. The only solution would be to replace all the piping with copper pipes, which of course they did not do. After this, any interaction with the leasing team was abysmal. They were rude and didn't have the time to meet with us. I swear they blocked my number because they would never answer or return my calls. All this to say, the leak was never fixed and when we moved out, it was still ongoing, yet they set the move in date to be a week after we had moved....meaning they have NO intentions to fix it. TLDR; DO NOT MOVE HERE. HORRIBLE MANAGEMENT.