Rosalinda

WORST MOVE OUT EXPERIENCE!! When you first move in the managers at the leasing office will do whatever it takes to get your business but the moment you decide to move out they are very unpleasant to work with. When we decided to move out we notified the managers and sent an email to give them written notice. In the lease it states that there will be a $150 charge if the apartment is not professionally cleaned. One Saturday my sisters cleaning company helped clean out the entire apartment and the apartment was left completely spotless. When we spoke to the leasing office the following week they said that we were still going to get charged the $150 regardless of the amount of time and energy spent on cleaning the apartment. I notified the managers that the apartment was professionally cleaned which then Beth proceeded to ask: "did you clean on top of the cabinets and inside the cabinets" answer..yes; "did you move the refrigerator and stove and cleaned behind them" answer..yes. She then proceeded to say in a very condescending tone "well you'll probably still get charged anyways". The apartment was left completely spotless and pictures were taken to prove it. Beware if you are considering living here, it'll be fine when you move in, but the moment you decide to move out it is just one headache after another.