Location is wonderful with easy access to downtown via lightrail or bus. Unfortunately, if you live here you have to put up with the incompetent Taco Bell-tier staff. If you sign up for autopay and get a conformation e-mail that autopay is complete, you probably still aren't signed up for autopay and will be charged $150 in late fees. If you submit a service request the apartment will only deal with the head of household. So I, not listed as head of household, supplied my phone number on the request. Still, they did not call me and instead cancelled my service request. Staff tried to enter unit without prior notice. Granted, it was to check for cockroaches, which they probably wanted to keep on the down low. When they were denied entry (why would I let a guy without a company uniform into my apartment?) they got mad and called the head of household, essentially trying to tattle. Dog poop is a huge problem. Management tries to blame it on irresponsible dog owners (who are part of the problem), but at the same time they do not empty the dog waste containers frequently enough. Updated 28 Aug 2018: Changed 2-star review to one star because of an incident today. I came home to the lock on my door changed. The only reliable locks in this complex are the old fashioned key into lock (the key fobs and associated doors are always out of service meaning this is not a secure complex) but they have to go and ruin the only thing that works here. This change was scheduled, but no 48 hour warning was given as they had promised. Additionally, the work was way behind schedule but no updates were ever communicated to residents. Even with this ideal location for AMC students and staff I would not recommend living here.