Kseniya A.

I have lived at 21 Fitz for 2.5 years, and the last 4 months have been disastrous for both me and my roommates. We pay $20 for parking every month (it is not included in base rent), and after 5 pm we cannot find a parking spot in any outdoor lot. The manager told me to park in the retail lots after 7 PM and move my car to the residential lot by 9 AM. I am a busy student on clinical rotations and the fact that I have to park far from my building and move my car every morning despite paying for a parking spot is unacceptable. Also the community is generally safe but the surrounding area isn't (colfax), and I've been followed by someone once before, so having to park somewhere far from my apartment at 11 pm makes me uncomfortable. I might as well not pay for parking ? Further, Fitz does not keep records of who is and isn't allowed to park in the lots - it would be easy to keep a database of license plates. The towing company they use does not leave warnings and will tow you right away. My roommate's parking sticker fell off at night (she pays for parking), and the next morning her car was towed and she had to travel to downtown Denver to pick it up and pay $350. Management refused to reimburse this cost until she took it to higher up management, which again is unacceptable, and even then they only reimbursed her for half the cost. So basically if someone came and took my parking sticker in the middle of the night I would be towed despite paying for a parking spot. Again, I am a student and paying $20 a month for parking and then still being towed is unacceptable. Further, guest parking passes are only available until 5 PM, which makes them hard to get during work hours. My SO came over late at night after a family emergency, and his car was towed the next morning without warning. He had a parking pass on the shield, by the way. Per management the cars are towed in AM from the lots because "we need to make space for our residents" but 1). most people are gone in the AM and there are tons of parking spots available so why tow then, you could give a warning and 2). by that logic they should be towed in the PM, because as I mentioned before I am unable to find parking spots after 5 PM. The fact that no warning is given before towing is incredibly inconvenient, especially since I pay rent and pay for parking and my SO's license plate could easily be included in the system as a "guest pass." Management hears these concerns but is unable to do anything about it or work with me, so I am frustrated. My 2 roommates and I will be moving out next year. I would recommend finding somewhere else to live unless you want to deal with inconvenience every day .