Just when I decided to give 3400 another chance and sign a lease for another year, they disappoint me AGAIN. Showing how much they don't care about their residents and have zero customer service skills. I have been living at 3400 for a year now, they first took away all visitors parking spots that were accessible outside the complex halfway thru the lease and decided to sell them. At this point my visitors have to call me, I come down and open the gate, then I walk them to my unit because you need a fob to get into the actual building. NOW they have decided to implement a rule I was not aware of without a single warning costing my visitor $340. 3400 wants me to call the front gate to notify every time I have a visitor coming, then my visitor will have to drive thru the complex and exit the complex to get to my corresponding garage, visitor then has to call me so I can come down with my clicker to open the gate to the garage, then I have to wait to escort my visitor into the building with my fob. Keep in mind all cellphone carriers get zero reception in my unit. Luckily I have wifi calling and will be able to receive calls if I have visitors. As expected when I called the property staff was rude, defensive and unprofessional.