Please please read everything if you're really considering this place. Listen to the reviews left here on yelp. The reviews on the official 3400 site are nothing but great.. haha HOW I FOUND 3400: I came across this place driving by and was wowed by the water fountains, exterior of the building where i could have a nice walk. Felt like a peaceful neighborhood. I checked out their website and booked a tour on the same day. I was wowed again for them having rock climbing, theatre, gym. Mind you none of this is open because of covid. They also have a pond/lake where you can take a walk, 2 separated Bon fire pits, a picnic area and their huge dog park which was really what convinced me. I moved in August 31st 2020. PHYSICAL TOUR: When i took the physical tour, it was great. Everything seemed to be cleaned and maintained. Saw a lot of greenery which i loved. The staff seemed very friendly. You would really think nothing is absolutely wrong with this place. Like why would you listen to the bad reviews. This place does make you feel like you're at some kind of resort. -- With the outside maintenance i would honestly give it a 5 star. ELEVATOR/ STAIRS: When you go on the tour, i suggest that you request to go up through the elevator and down the stairs because you WILL be using the stairs which for some reason just give you a bad vibe. At least on building E.They have 2 elevators but there is always one that is not working and the other is being used by others. PARKING ENFORCEMENT/SAFETY; OH MY GOD i have had the worst luck with this. I was given an outside the complex, uncovered $40 parking far from building E (my apartment building). no big deal right? Let me tell you IT IS A BIG DEAL! It's a big deal when you come home from work after a long day just to find different cars parked on your spot. if not every day , EVERY OTHER DAY. You are paying for the parking but you are not guaranteed to be parked at your own spot. You have to race someone else to your parking. IT IS ABSURD. You can find visitor spots scattered around inside the buildings and some in between resident parkings which is so weird and to me it is not the safest because really anything can happen. Damage to the car and you wont have any possible idea of who it could've been. I say that because they LACK SECURITY/CAMERAS. one of the times that my own parking was taken, I had to park at a visitor spot and MY CAR WAS BROKEN INTO. Just 2 months from when i had moved in. I contacted the leasing office and they told me to file a police report so that they can access cameras. WTF thats when i found out they don't have cameras which is why there are way too many break ins. But they don't tell you that of course. So i filed the report and that was the end of it. Absolutely nothing was done from 3400 regarding the break in. All they tell you is that they have enforced parking regulations and whatnot. ITS A LIE. i met other people and were told the same thing months before me. I think they have literally a couple security patrols to run through all sides of 3400. I have seen them at night and no they are not walking. They're on a patrol cart and they are not looking into any gaps in between any cars for suspicious activity. They are going in and out. I have noticed that plenty of times. I have another parking that was given to me because i have 2 cars. This one was underground garage parking. it was free until the end of the year. NOT MY LEASING YEAR. They said that by January 1st 2021 i should have another. YOU have to contact the leasing office for that. They will not contact you. They will just charge you the $60 that every garage cost. i contacted them 2 or 3 days before January but by that time, the charge was already on my rent statement which i was fine because i admit i was late. Right away I asked for an uncovered $40 parking to start February & to avoid another $60 charge. They freaking sent me outside of the complex again where i had the many issues and way further than the first parking which by the way i did switch. After going back and forth with them, they said I can have this # parking. i said ok thinking it was an uncovered $40 parking like i had requested. Feb came and i sent the leasing office a picture of a car that was parked on the #given. Turns out they gave me another $60 parking garage #. so now i'm stuck with that one for this month too. currently working on getting another parking. I recommend not getting a garage parking because other people park on your spot anyway and there are way more brake ins because no one can see. Your car is safer out where others can see. PAYING RENT- Best to send a check to the address they provide with an additional $10 processing fee. They charge a $78 processing fee for ANY card payment EVERY MONTH,EVERY TRANSACTION. I have tried debit & credit but there is no difference even though they say there is. But they wont tell you about that fee. Reply for any Questions