What an absolute rort of a place. Boy am I glad I didn't live here. Sadly though, my boyfriend did. I've been visiting/parking in his garage in a visitor's spot for MONTHS with no problem. We had a friend come and visit and his car was towed, despite being in a visitor's spot. I have never ever been told about needing a visitors pass in all my visits. Ever. And neither has my boyfriend. And now my friend is out $340, thanks to negligence. Oh! And did I mention that the tower swore at us and threatened my boyfriend with physical violence when we went to pick up the car? Thanks, 3400 avenue of the arts!