Moved in two months ago in August and it is the worst apartment complex I have lived in. I was super excited to live here based on the beautiful website images but unfortunately, the negatives outweigh the positives so far. Yes, the amenities are nice (gym, pools, dog park, etc.) but the leasing office staff is horrible and appliances inside our apartment have already stopped working. Two weeks after moving in our Air Conditioning stopped working. Our dishwasher overflows and collects water everytime we use it even though maintenance has tried fixing it. They then told us that it is our fault and we should be cutting the dish soap pods in half. We tried that and it still overflowed. Tried cutting them smaller... same result. Now on to our microwave. Upon moving in the only buttons that work on our microwave are the "add 30 seconds" button and the "start" button. We notified maintenance almost a month ago and are still waiting on a new microwave or for someone to fix the issue. Other negatives: 1) A LOT of additional monthly fees that are hidden from you 2) never have i ever been required to pay MONTHLY for parking at my place of residence 3) in our leasing agreement my roommate and I both specified that we wanted outside parking as it is way cheaper and more convenient for my Truck rather than having to park inside the small parking garage. The day we moved in we were told there was only indoor parking for us (which is $50 a month per resident) but that those spots weren't available for a month (September 18th). So we had to park in visitor parking for the first month of living here. We are also still parking in the covered spots and paying a price we did not want but have no choice as there are no outside spots for us. it would have been nice for the leasing office to let us know this when we signed out leasing agreement rather than misleading us and making us pay more money. 4) We have had extra charges on our account since moving in for not giving our electricity and gas accounts to the leasing office the day we singed our lease (BEFORE we even moved in). 3 weeks ago we were told the charges would be removed as we provided proof of payment for gas and electric but the charges are still there even though I have emailed 3 times asking why they are there... no response. 5) no one ever answers the leasing office phone.. one time we called and someone answered, said nothing, and hung up. 6) There was a COCKROACH in my room and they are all over outside in the parking lot and sidewalks. 7) Walls and floors are very thin so be prepared to hear EVERYTHING your next door and upstairs neighbors are doing... even if it's at 5am and you're trying to sleep. 8) Oh and if you want to have things shipped to you.. each resident has to pay a one time $50 fee in order to receive packages???? UPDATE 11/5: extra charges have still not been removed from our account. Also, last weekend my parents came down to visit and they brought our family dog. The day after they got back home they noticed she was sneezing, nose and eyes were running and red, and she was very itchy around her eyes. They took her to the vet and he put her on antibiotics and said she had gotten sick from being on the turf at the dog park and designated areas for dogs to relieve themselves at my apartment. Because turf does not filter properly like real grass does, there is a lot of built up bacteria that can make dogs sick. This makes sense considering residents always leave their pet's poop on the turf for someone else to pick up and it smells horrible all of the time. For people paying $50 a month to keep a pet here, I'd be very upset that the turf areas aren't better maintained to keep their pets from getting sick. I'd move out already if I could but I signed a year lease.