Read this review before considering moving into this "Luxury" Apartment Complex. I don't usually leave any reviews on Yelp as I usually use it to look for new restaurants in the area, but this place definitely deserved a review... a terrible review.. 1. They are great salespeople. What they refuse to tell you is that if you live anywhere but the Penthouse, you will hear every single movement from the tenants above you. From moving the dining room chair to walking (god forbid they have heels on).. all hours of the night. There is no insulation and the floors/ceilings are so thin. 2. When the tenant above you sweeps, everything falls through the cracks (wooden paneled flooring). I find dirt, dust, leaves, just filth all on my balcony chairs, tables, umbrella, clothes that are left out to dry... everything! It almost makes you hate your neighbor. 3.My car was stolen.. yes, completely stolen from a parking space that I pay $55 per month for. There is a security camera right to the corner of my parking space, but was told by the worst Office Manager ever, Matt, that it is controlled by a 3rd party and it is not LIVE. They could not retrieve it without a police report. We called the cops immediately and filed a police report. We also asked for the footage which to this day was not given to us. Matt made like it was no big deal and said that theft happens everywhere. True, but what is the point of human security and security cameras??? No one gave me any answers and I had to file through MY insurance company. No apology from the management company at all...til this day. 4. Sign at the pools say no smoking, no glass bottles (for the obvious reasons), no partying, no this, no that, but every summer, 4th or july or spring break there is las vegas like parties at the pool. Take a hint and do not get an apartment next to the pool/Jacuzzi area. 5. Found 2 security guards smoking and on their cell phones for 30 minutes under one of the trees (maybe they could be investigating my stolen car?)- do what you're getting paid for!! 6. Leaking pipes in the garages causing major puddles at your parking stall causing me to enter through my passenger door, so I don't get my shoes and ankles wet 7.Alarms constantly going off... still to witness a fire. 8.I put in a work order to have a maintenance person come at a specific time which was specified in the work order. No one showed. I called the management office and explained the situation. Someone did show up 30 minutes later. This happened 3 times. 9. They say "pet friendly," but they charge $500 per pet for a deposit plus $75 per month for each pet. Do the math, can I even afford to feed them now? Yikes! 10. The staff that works here do not say, "hello" when you pass them. They are like the walking-dead or maybe they hate their jobs. 11. I see this janitor almost everyday hiding by the janitor storage eating. Constantly eating or on his phone. No wonder the trash can on my floor hasn't been emptied in 3 weeks. 12. The trash chute on the weekend overflows. Apparently the trash company doesn't pick up on the weekends which causes the trash to overflow. People just pile up their trash and the smell is horrendous. What gets me is that we pay every month for trash fees... what? 13. We had mold in our bathroom three separate times... Took almost 1 1/2 months total to repair. The last "repair" was done several months ago. Did they really repair it? I didn't see anyone fixing the leaking pipe in the wall that came from upstairs. They just took our the old dry wall, replaced the dry wall then painted right over it. 14. Roaches and spiders galore, so you'll never be lonely. Did I mention we pay for pest control every month??? What? All these fix automatically appear on your monthly bill, btw. 15. If the office manager Matt did his job as good as he dressed, we wouldn't have a problem. Many concerns, issues were brought to his attention, but all he gives is excuses. 16.The only positive thing about avenue of the arts is that Ashley at the front desk is so friendly. I don't know how she does her job. She is the first person anyone sees when they walk in. I'm sure she deals with all the bs.. Thank you Ashley for helping me. Oh, the coffee machine is quite decent too although i'm surprised we don't have to insert a cc to receive a coffee beverage (must be included in the fee). 17. Lastly, the place is looking run down. Tenants are hanging every trinket they can find on their balcony.. I can only imagine what inside their homes look like. I cannot wait until my lease it up... I am moving into a place that cares about their tenants, tenant's belongings, and the well-being of everyone there. 2018 will be amazing!