I recently did a tour of the property and although it was okay at best, the customer service I was received was extremely poor. I arrived to my appointment on time and I swear the person I was supposed to meet with rolled her eyes at her colleague when I walked in. I really wanted to walk out. It was quite an awkward experience. In addition, she rushed the tour, did not make any attempt to make us feel welcome and was reluctant to show me the amenities, including their amazing gym. I get my appointment was at 5:30 but if the staff is not up to showing potential tenants in a warm, professional and welcoming manner, the why bother offering that time slot. And maybe she had a bad day but if that's the case I would have been happy to reschedule. It's common courtesy. If you are looking to tour this property, I recommend that you ask for someone else other than Neta.