Ponicorn T.

Basically - Very bad management and staff. - not nearly as nice as the apartments in Irvine. - Dose not feel homely at all I too wish I could give negative stars. My boyfriend and I were looking at places in Irvine, from the Rental-Living properties, before we wanted to look at the 3400 grounds. Online it was just beautiful and some of the amenities just caught my boyfriends eye. One the way back from Irvine we called in first and asked if there was anyone available to show us the grounds and apartments, and of course he said yes and to come on in. When we got there, only one girl greeted us and was barely friendly. She didn't offer anything, and the staff that was available didn't even bother to say anything like, " Thank you for waiting we'll be right with you." Nothing. After waiting for 30 minutes some girl finally helped us, but more of a rush, we weren't looking to move till December but wanted to see our options so we could put our names on the waiting list if we liked it. She was getting up to just show us the model apartments we asked if we could see the grounds too, her exact words were, "Your not even moving till December so whats the point." Does it matter ?! There rent was around $1600, of course we want to see what were paying for. What was the point of advertising on the site that they have beautiful grounds if you don't want to show it. But she did take the time to show this wealthy looking lady that was before us. We had called prior and stated that we wanted to see the grounds, they should have been trained better and tell us that they'd make and appointment if they were too busy to spend a good amount of time on us. When she said that I told her that if we paying that amount we want to see what we get. We just got up and left and my boyfriend said you just lost 2 tenants. This place is very nice, but it does not feel friendly what so ever. You can literally smell the snobbiness in the air and not just from the tenants. I wasn't too disappointed, after see there property, the 3 places we look at in Irvine was much more beautiful. It'd rather take my support too a place that know how to take care of there tenants in every way.