Too bad I could not give negative stars for this place. Today I showed up at the leasing office an waited patiently while the leasing agents practically did nothing to help me. The staff is incompetent the tenants appear to be the worse type of human beings. We waited roughly about 20-30 minutes while two agents were doing nothing and this older couple (30-40) show up and demand to be assisted and claim to have an appointment, but he didn't know their appointment time nor who scheduled it. So then the receptionist explains to me that they must assist them first and to wait. I could not believe she did that when this douchebag treated her so poorly. She said that it may take a while to get any assistance and recommended that i leave and schedule an appointment for later in the day, I agreed with her to my dismay. I leave and take a look at a few other properties in the area and was treated quite well despite being more than 30 days out from moving in. I had scheduled to come back at 4:30pm to meet with an agent. I show up and a different and even more incompetent receptionist said they are unable to honor the appointment time because no tours or agents can schedule anything past 4:30 and can try to see if they can accommodate me but was unlikely as she was too busy with her FaceBook page. At this point I have seen one person walk in and was completely disgruntled with the service and maintenance of the property and seemed like a total weirdo and another person who demanded to be helped because he traveled all the way from Newport and was inconvenienced by forgetting his appointment time and who he was suppose to meet with and of course it was their fault. So there are two people, one prospective, and both individuals I wouldn't want to push out of the way from a moving bus. I would not want to live around people like this and staff that is totally worthless. The only bright spot is the call center located remotely from the property who were very helpful in rescheduling. Seriously, you're a leasing office with staff with nothing to do, you're job isn't that important, prices are already on a sheet in front of you and just tell me what you have available, I don't see any reason why I need to make an appointment, you're not consulting me for liver damage or eyeglasses. I received a call from one of the staff to say they apologize for the inconvenience, but consulted with the receptionist who begged to differ that she didn't waive us away... First of all, don't call to apologize if you're going to tell me that my story may have been false. 1) Poor Staff 2) Nice property 3) Unsavory Tenants