You think you are moving into a wonderful community and that the office and staff members will take care of you, since this is suppose to be a place called home. I only lived in these apartments for 5 months and I've had constant problems and miscommunications from day 1 till I left. I moved in with a rat problem that wasn't taken care of right away, I almost had to call vector till I told them I would, and all of a sudden they took care of it. I had a rat problem yet again at the end of my move and no one helped. And we pay for pest control? Trying to charge me for amounts that are unnecessary, wrong explanations on the paperwork and trying to cover themselves up by verbal wording. The staff has poor communication with one another and can't get anything correct. I am being talked down to when I was trying to move out and finalize correct paperwork and their own staff manager( I'll save your name) even said to me why didn't you talk to me, am I suppose to go through 3 different people to get to you when I'm being told by one gal they can take care of me and from what I believe are giving me correct information. I am deeply sorry that I have to stoop this low and write the truth as I'm still dealing with correct paperwork and charges after I had already moved out. You treat your residents as if we are checking in and out of a hotel, only wanting costs and don't care what we have to say or that this is or was out home. You all know who you are and because of you, you cost your review to be poor for the people who probably take their time to make sure everything goes well. There's more to say but I won't reveal or your dirty mishaps.