We are going on our third year of being tenants in the building. The first two years were seamless and easy - we then decided to move to a bigger apartment in the building thereby also significantly increasing our rent payments. However since moving in we have experienced significant problems - including washer not working, freezer door seal broken, smoke smelt through the bathroom (and we're pregnant...) amongst a range of several other issues. With the up charge of rent one would have thought an appropriate inspection check would have been made prior to moving in but clearly this was not done. Service has been disappointing but lucky we have our maintenance contact (Shaquan)who always helps out - however such frequent maintenance requests for an apartment we have only occupied for 2 months is far from reasonable. It's exhausting to constantly keep a track of all the basic necessities one would expect for an apartment at this price point - we hope the building does better.