Monica Gragg

I've had five wonderful years here until now. For the last five months, the property manager, Carlos Garibello has failed to address my neighbor's excessive dog barking (all day long, for long periods at a time, early mornings, etc.). We've had over 30 email exchanges (primarily me reporting the incident and him not responding). I've shared dozens of videos capturing the noise, and each time I called Concierge. I escalated it to HQ, and no one has made an effort to fix this.