Chris T.

I've lived here for several years. Although there have been some improvements to the building, they seem to have been done without any real thought, and are done in a half-assed fashion. For example, the elevator upgrades have not made elevator traffic any better - instead it's a confusing system where passengers are "grouped" together but it's not efficient. The pavers in front of the building are loose, especially right in front of the entrance doorway, so it's only a matter of time until someone trips and falls on them. The ongoing construction (at a painstaking pace) means that construction workers monopolize elevators and the elevators are often filthy dirty. The halls which haven't been upgraded have dirty smelly carpets. The stench from the trash chute circulates through the whole hallway. What idiot decided it was a good idea to install white tile on the floors of a busy apartment building which is dog-friendly? The floors are always so dirty looking, and the cleaning staff just swabs the floor with their mops, spreading the dirt up onto the walls. And there are roaches, so many roaches. Then there are security problems - at night, the front desk staff is often gone for great periods of time, leaving the lobby completely unattended. The homeless people in the area know this, so they can be found sleeping just outside the building, and I've seen them sleeping on the chairs/sofa in the lobby a few times. They also enjoy using the bathroom facilities which are on the first floor, without anyone stopping them. The set up of the front desk, which has no access to the elevator lobby unless the staff jumps the desk or walks all the way around the hallway is just stupid. It has taken this place literally MONTHS to try to install a gate system for residents to enter the parking lot, but it's still not fully operational, so the gates are frequently open all night long, leaving residents' cars vulnerable to break-in. You get nickle-and-dimed to death with extra charges on your bill ("cooling fee," pest control, water, parking, sewage, even a BILLING FEE - that's right, they bill you for the privilege of getting a bill!!!). There is a review here about someone feeding the pigeons on the balcony, and the review said that an email will be sent to all residents asking them to stop. NOPE, no such email was ever sent. If you want to get the A/C filter changed for your unit, (which should be done monthly) you can't just get one from the maintenance staff, you have to submit a request through the on-line portal, schedule a time for them to come and install it. What a pain the neck. I haven't moved out yet, but based on other reviews, I fully expect to be ripped off when I do leave this place.In addition, there are a lot of shady people who have moved in lately - don't be surprised if you get on the elevator and find some big guy looming over young women wearing hooker clothes - looks like human trafficking to me. And don't be surprised if you get on the elevator and it reeks of marijuana, even though this is supposed to be a smoke-free building. I came down early one morning and found a whole congregation of seedy looking people hanging out in the lobby, drinking and carrying on, with the security guard joining in!There are a lot of dogs in the building that are not supposed to be here (pit bulls, german shepherds, huskies, for example) according to the on-line breed restriction list. There should be pet cleanup products stashed on the elevators for when the dogs have an accident - it can happen, but at least then it would be easier for the owners to clean up the mess. A lot of dog owners let their dogs use the bathroom right outside the front door in the landscaping, making the place reek of urine.Also, though this isn't really management's fault, but whether you are on the north or south side of the building, be prepared for a lot of LOUD noise all night, especially over the weekend, as the sounds of some of your obnoxious thoughtless neighbors and nearby dance clubs partying all night long reverberates across the buildings. The building does have a good location, and it's nice that it's close to publix, there is a convenience store downstairs and the gym/pool areas are ok. There is a doggie daycare place which looks awesome if you have a dog. The lockers do make it easy to get deliveries of packages. The maintenance staff is pretty responsive. But these few positives do NOT make up for the huge numbers of negatives at this increasingly low-class building.