Gladys Lau

Unfortunately, the dog owner residents often allow their dogs to urine and poop in the common area (see photo). It was disgusting and the whole corridor reeked of the stink. I have seen this multiple times and have written to the building management about it three times, but they did not take concrete action. Moreover, the Luxer locker system is outrageous. We need to pay $75 a year for it. FedEx always fails to put the packages into the lockers properly. They just randomly put it into a locker and don't generate an access code for it, and most of the lobby staff didn't care (all except a very nice guy called Chris, who always helped me locate my package if it happens and he's on duty). I once couldn't locate my grocery delivery for 5 days because the staff on duty refused to help me with opening the lockers to check which one it was placed in. Of course, the grocery went bad and I had to toss it.