Communities

Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....

DO NOT MOVE INTO THIS BUILDING. WORST BUILDING IN DOWNTOWN EDGEWATER BRICKELL AREA, TERRIBLE STAFF, TERRIBLE ELEVATORS, TERRIBLE RESIDENTS, PETS EVERYWHERE, STAY AWAYYYYYY

I've had five wonderful years here until now. For the last five months, the property manager, Carlos Garibello has failed to address my neighbor's excessive dog barking (all day long, for long periods at a time, early mornings, etc.). We've had over 30 email exchanges (primarily me reporting the incident and him not responding). I've shared dozens of videos capturing the noise, and each time I called Concierge. I escalated it to HQ, and no one has made an effort to fix this.

I've lived here for several years. Although there have been some improvements to the building, they seem to have been done without any real thought, and are done in a half-assed fashion. For example, the elevator upgrades have not made elevator traffic any better - instead it's a confusing system where passengers are "grouped" together but it's not efficient. The pavers in front of the building are loose, especially right in front of the entrance doorway, so it's only a matter of time until someone trips and falls on them. The ongoing construction (at a painstaking pace) means that construction workers monopolize elevators and the elevators are often filthy dirty. The halls which haven't been upgraded have dirty smelly carpets. The stench from the trash chute circulates through the whole hallway. What idiot decided it was a good idea to install white tile on the floors of a busy apartment building which is dog-friendly? The floors are always so dirty looking, and the cleaning staff just swabs the floor with their mops, spreading the dirt up onto the walls. And there are roaches, so many roaches. Then there are security problems - at night, the front desk staff is often gone for great periods of time, leaving the lobby completely unattended. The homeless people in the area know this, so they can be found sleeping just outside the building, and I've seen them sleeping on the chairs/sofa in the lobby a few times. They also enjoy using the bathroom facilities which are on the first floor, without anyone stopping them. The set up of the front desk, which has no access to the elevator lobby unless the staff jumps the desk or walks all the way around the hallway is just stupid. It has taken this place literally MONTHS to try to install a gate system for residents to enter the parking lot, but it's still not fully operational, so the gates are frequently open all night long, leaving residents' cars vulnerable to break-in. You get nickle-and-dimed to death with extra charges on your bill ("cooling fee," pest control, water, parking, sewage, even a BILLING FEE - that's right, they bill you for the privilege of getting a bill!!!). There is a review here about someone feeding the pigeons on the balcony, and the review said that an email will be sent to all residents asking them to stop. NOPE, no such email was ever sent. If you want to get the A/C filter changed for your unit, (which should be done monthly) you can't just get one from the maintenance staff, you have to submit a request through the on-line portal, schedule a time for them to come and install it. What a pain the neck. I haven't moved out yet, but based on other reviews, I fully expect to be ripped off when I do leave this place.In addition, there are a lot of shady people who have moved in lately - don't be surprised if you get on the elevator and find some big guy looming over young women wearing hooker clothes - looks like human trafficking to me. And don't be surprised if you get on the elevator and it reeks of marijuana, even though this is supposed to be a smoke-free building. I came down early one morning and found a whole congregation of seedy looking people hanging out in the lobby, drinking and carrying on, with the security guard joining in!There are a lot of dogs in the building that are not supposed to be here (pit bulls, german shepherds, huskies, for example) according to the on-line breed restriction list. There should be pet cleanup products stashed on the elevators for when the dogs have an accident - it can happen, but at least then it would be easier for the owners to clean up the mess. A lot of dog owners let their dogs use the bathroom right outside the front door in the landscaping, making the place reek of urine.Also, though this isn't really management's fault, but whether you are on the north or south side of the building, be prepared for a lot of LOUD noise all night, especially over the weekend, as the sounds of some of your obnoxious thoughtless neighbors and nearby dance clubs partying all night long reverberates across the buildings. The building does have a good location, and it's nice that it's close to publix, there is a convenience store downstairs and the gym/pool areas are ok. There is a doggie daycare place which looks awesome if you have a dog. The lockers do make it easy to get deliveries of packages. The maintenance staff is pretty responsive. But these few positives do NOT make up for the huge numbers of negatives at this increasingly low-class building.

The location of this apartment is amazing, and I'll greatly miss my view of the Biscayne Bay. The place is generally clean and safe as well. Repairs are generally taken care of quickly. Unfortunately, we had to make 12 maintenance requests over our 7 months stay for the recurring issue of our air conditioner not working and the ancient, busted up washer and dryer not working. They were completed promptly though, even though they had to keep coming back every couple of weeks to a month. The package situation and the security people at the front desk are awful. Waiting for the elevators in a relatively newish building is also pretty annoying. The management here is absolutely, 100 percent terrible. Problems with them started with the $100 in monthly fees tacked on to the bill that we were not told about up front. Then came the nightmare move in, where we had no idea where to pull up the moving truck, and the roughly 8 maintenance trucks that were in the way of the moving dock, and the hour delay to get the moving elevator available and the door open. Then a week later there was a bomb scare in the lobby, stuff happens, but we weren't made aware of what was going on until a week later. After that was neighbor noise with loud music until 3am. I couldn't get it resolved with the neighbor, or the management, so I resorted to calling the police (they have better things to do in Miami). That still didn't fix that problem though. I also had a billing issue that cost an additional $100 extra month for the final two months that was never resolved (keep in mind, now I'm paying $200 more than expected per month). I ultimately spoke with the corporate people directly, but some things I guess are better just paying and calling a loss so I don't have to deal with a debt collector down the road. Unfortunately, I had to extend a month and two days, which cost an additional $440. I am dreading the move out situation and have pretty much no expectation of getting the deposit back, given that an otherwise standard fresh coat of paint will cost us roughly $200. I really don't recommend living here.

Thanks to our management whole our building is full of Airbnb guests.. and people ho are working on desk see everything but they just don't wanna do nothing.

Update: THEY CAN 'LEGALLY' ADD FEES AFTER YOU'VE SIGNED THE LEASE! I've been in this lease for over a year and just now there is an EXTRA $540.00 a year for parking when we already pay $100 per month for parking. We got two weeks notice that our vehicle would be towed if we did not get registered for the updated parking bullshit fees that add an extra $45 per month for parking. Seriously, do not waste your time living here. I've lived here two years now and it is such a waste of money. Not worth it at all; looking forward to moving next fall. (If it was at all possible for me to move after the first year I would have in a heartbeat). Elevators are always broken (such fun walking up 38 flights of stairs with a puppy, groceries, and purse), ridiculous arbitrary charges every month that constantly fluctuate, rent prices are through the roof even though this is the most run down building in the area, hot tubs never work, internet in the lounge is garbage (I've reached out multiple times to ask for this to be fixed...glad to see all those charges I pay are going toward nothing), gym is made up of odds and ends pieces- most of which are broken, the list goes on. In short, you are better off renting from literally anywhere or anyone else than Bay Parc. It's livable, but the frustrations are just not worth the trouble.

If I could give no stars I would. Joe is a really nice guy but my experience living here has been terrible. The communication is a huge issue. If I was told accurate information and if construction occurred when it was supposed to I would have had a much better experience. Instead I overpaid in rent for amenities I won't even get to enjoy. Go elsewhere. The last thing you'd want to do is go to work everyday and dread coming home like I did...

I'm so glad that I didn't signed that lease. Too much bs just to get a lil space to live! I heard the bad experiences from friends and I listened. So many fees, so much money upfront that you might don't see it later.

Alllll the reviews are exactly on point. Elevators don't work ever. The staff feel scammy.

I lived in Bay Parc for 2 years i was very happy I have never had a problem with the apartment or the place I payed my rent always on time when my second lease was going to end I start to look with the manager to move into the building to a different apartment. we couldn't find nothing I can pay so I decided to gave them a moving notice and I move out. I moved after a 32 days move out notice now they are charging me more for the move out fee than for the whole rent I used to pay. This people are extorting me to pay if I left the building is because I don't have the money to pay those expensive apartments so now they want more than a month from me even that I move out a month ago. They always find the way to take your deposit away and that is not enough they want to punish you and charging you an exaggerated amount after that. Im going to look for help this is not fair

HORRIBLE HORRIBLE HORRIBLE Management is horrible, administration is horrible, do NOT rent here. THIS PLACE WILL NICKEL AND DIME YOU - RUN AWAY Lots of Hidden Fees , poor appliances ... nothing is as it seems. The place is overpriced for what you get and the hidden fees will add up to over $100 a month. You get charged for a "cooling fee" which is the electric for the lobbys A/C. Your bill each month is way more than you thought it would be when you signed the lease. Honest advice, its not in a bad area at all, but this building is not worth it. Do yourselves a favor and move elsewhere. We will not be renewing our lease.

Bay Parc or Bay Shart? Living in Bay Parc was really bad, like a shart. The pictures, quickly raising rental rates if you don't sign lease on the spot, and a well coordinated tour by leasing agents will put you at ease and you may even sign a lease. That's when the unexpected shit happens.I signed a lease for Lanai #1, monthly rent was over $3,300 and daily I woke up to shit, piss, broken bottles, and trash covering the entire lanai. Much of the valuation of the property was clearly due to lanai and location which were/are completely unusable.Lanai #1 was not registered as an address during remodel. It took me months to be able to get mail because the address didn't exists virtually. We were eventually able to solve after working with USPS directly. This all occurred after representatives from Bay Shart registered multiple changes of address in my name without my will while trying to solve. Elevators never all function and the front entrance is almost always covered in dog urine and waste. The produce brought in for Pura Vida sits on the ground where dogs pee early in the morning. Roaches are in the walls. I served a 7-day notice to cure on Bay Shart and Regional Mgr Tanner for above named issues, He said he would allow us to leave with no lease break. Carlos was brought in and we gave him a chance to fix it, by being patient the rules somehow changed and Tanner made the decision I needed to pay a lease break fee. I think it says volumes when you realize I willfully paid 3k in lease break fees, the cost of movers, and took on the inconvenience of the move to simple get out of there. From a leadership perspective the place is a joke. "Patrick" is still on half the correspondence they send out. Carlos has replaced him - he says he's been told he manages properties like they're the Ritz Carlton (he doesn't) and Tanner at the regional level whose total ineptitude made me feel incredibly solid about shorting Aimco stock. Save yourself the time and stay away!

Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property.This place is run by a scammer, Patrick McGarry, and his incompetent team of thieves.Here's a -short- list of my experience in 2 years here:- The building has a massive roach problem. Look at all the other recent reviews here. They will not do anything about it except hope you don't notice prior to signing the lease. Once you sign, congrats! You are now locked into a lease with a family of roaches.- The entire front of the building has a strong odor of dog poop... because of all the dog poop. Good luck enjoying your meal at Pura Vida while you inhale the stench of piss and poop.- There is constant smell of backed up garbage in the hallways from the trash chutes.- You can hear neighbors talking and hear their dogs pacing back and forth all night (probably fighting off the roaches) with the thin walls.- Your tub paint will continually peel and you have to leave your apt for 24hrs for them to fix- Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. They promised to clean them 4 times during my 2 years there, and never once did the cleaning occur.- There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk.- They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end, growing more mildew.- Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave.- They charge residents for electric/water for the building at rates that increase each month, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1BR apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with water. And community tax. And "convenience fees." And parking tax. Expect $200+ unexplained additional fees each month. Patrick will promise "it's another company that charges that -- I will look into it" and will not follow up and will give you the runaround. You will either pay now or pay later with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices.- You will pay move-out fees of $500+ which is not outlined in the lease and will be taken from your deposit. Again, look at other reviews. Read it for yourself.- Patrick will avoid you if he sees you in person because he is an inept manager that is incapable of resolving issues. His mantra is "out of sight, out of mind."- The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except the pool level (10th floor). Don't take my word, take a tour and see it yourself.- Once you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. Read other reviews for evidence of this.- You will wait 10-15 mins for the elevators daily because they are constantly out of service and functioning improperly.- There is always pee in the elevators. Likely from the homeless and dogs.- That said, there are homeless people that sleep around the front door.- The gym is nice!- The "automated" parking system works maybe 2 days out of the week. On the remaining days, expect to be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance.- The visitor parking fees are astronomical. After 2 hours you will be charged $25. And $50 for a lost ticket.- After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities.- Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. They did mention they don't blame me for moving out when I was leaving though. That was comforting.- They will mistakenly tow your car without notice even if you are a paying resident.- When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back.- You pay "community fees" from +3 months in arrears that you never agreed to.- They will not provide you with a move-out inspection.Pay close attention to the damage control from the "community manager" here on every negative review and that will tell you everything you need to know. They send constant e-mails to residents to fill out positive reviews for them because they can't afford to lose their money trap.

realtors!! do not take your tenants there!! they will steal them right in front of you and you won't be able to say anything and leave with zero dollars!!

This place is horrible. Cars being stolen every night. The property manager Camilla is very rude and hides from residents when she needs help. There is also an employee named Aaron from Nfc Amenity. He always smelled like alcohol when you approach him and he would ask personal questions that is uncomfortable. I think they got rid of him which is a + for the building but still the other issues such as theft. A property manager who is a narcissist and very rude, and a vendor company that hires anyone and doesn't pay them on time ( nfc ). This place needs to change

I currently live in unit 24F and for months my apartment has been infested in roaches. The funny thing is that I can see roaches coming out of the AC ventilation fan, which shows that there is clearly a roach problem in all the building. I had the terminex team come in and do a deep floos and still that has not solved the issue. In addition, my unit has been fumigated various times. Whenever I bring the issue to the community manager named Patrick Mcgary, he just says to submit again a service request. Today they were supposed to come in and they did not. My sister who was there waiting for them said they did not show up. This building management team from Mcgary to the Aimco property manager for Florida called Tanner Sheehan are very good at providing mediocre customer service. I regret renewing my lease with this building. Although I must say the leasing staff from Anthony Wiseman to the cleaning crew are the only positive aspect about this building. If you are looking to rent avoid this place at all cost as all this company wants is to take your money and charge you extra fees under the table. They probably want to make up for the court fees they had to pay Airbnb after they tried to sue them in California. Avoid renting at this place at all cost!

Do not rent here! This building is infested with roaches! I have spoken to the community manager, Patrick about this and he did not even care or apologize. Very poor treatment to be the community manager. The assistant manager did try to help and find a solution to the issue but honestly no amount of "flushing" will get rid of the roaches. Every time pest control comes you have to take out your ENTIRE kitchen including pots pans and clean all the drawers out as if it was easy to do. Takes around 3 hours to do. Spent all day yesterday doing that for pest control to show up today 4 hours after they were suppose to and them not be able to spray since I was not home and my dog was not tied (never told me to). There are roaches all over my apartment can't even eat in the apartment or store food of the amount of roaches there is. This building should focus its efforts on dealing with this issue rather than investing into its pool and gym which don't get me wrong are great. I have spoken with other tenants and they all seem to have the same issue. The pest control does not help control the situation honestly its so bad you can even see in the picture below there is one INSIDE the kitchen stove. Aimco needs to take this situation into their hands ASAP. This building will not hear the end of this issue from our behalf until they allow me to break the lease or FIX the issue beyond just fumigating it every week cause clearly that is not the solution. Extremely disappointed to find that this "luxury building" or so they claim is infested with roaches.

Having lived here nearly 2 years, it has been one of the worst experiences of any property I've stayed on. Previously living on an Aimco property, I should have known what to expect: poor guest/management relations, elevators always broken down, numerous expenses including "clean air" ( when it smells like an 90's hotel in the hallway) and ridiculous rent for having noise in the building constantly. I personally work nights, sleep into the afternoon, and with floors being redone and construction starting merely after I get a chance to fall asleep, my days are long and tiring. Having to pay nearly 1800 a month, including 100 a month for my support animal, I find this building to be ludicrous on the charges/guest satisfaction. The building management do not respond promtly. My a/c was out for 3 days, and not even an apology, or any attempt to compensate for an amenity i pay..also cooling charges and utility charges for the building?? Why should that come out of our pockets to pay for the business expenses? Every operating business has those expenses, but you dont see us getting charged to go into publix and paying their electric bills, except for the purchases we make I.e our rent. The maintenance staff are all kind, but with one only speaking english, it very much limits to just him in any situation I need, without frustration. The day I moved in, my mother got knocked out and rolled down the gate entry after following valet attendant to retrieve something out of her car, and the gate came down on her head. One thing after another, and that definitely was not a great way to start my loving experience here. I Will not be resigning a lease, nor will I recommend anyone to live on an Aimco property.

Avoid!! They will give you the run around and scam you out of money. Don't be fooled by the online pictures. Definitely one of the worst experiences I have had.

They are too expensive

I applied for a condo here and got denied, leasing office took my 100 dollar deposit and charged me $750 dollars to hold my apartment until the results if of my application process, unfortunately I was denied. I have been trying to get my $750 dollars back from them and it has been a complete nightmare. the leasing office employees where assisting me through the process (Fredny) does not even have the courtesy to reply to any of my messages. If this is the way they conduct business then i can just imagine if you needed them or anyone from the association to conduct themselves in high standard. What a mistake to have applied here, it seems to me that they are just interested in making a commission and are not there to really help you. Extremely Unprofessional.. I hope once someone's reads this from corporate they do the right thing and return my money..

Horrible

Terrible building. Terrible customer service. Expect approx $100 of additional unauthorized tax & fees every month (i.e. "cooling charge"- $35.00.... what is a cooling charge?!?!) Dog poop and pee EVERYWHERE, pool deck, elevators, hall way. Urinating off the balcony. I had something urninate off the balcony above me 4 seperate times, one of which was while I had company and we were eating breakfast on the balcony... Management was aware and DID NOTHING! They will open your mail. The parking garage... and the elevators... they take forever. Elevators are ALWAYS BROKEN. So plan for an extra 15 mins just to get an elevator and ANOTHER 15 to get out of the shitty parking garage with cheap huge plastic speed bumps every few feet. Good luck walking up 40 flights of stairs because the elevators will be out more often than not. False fire alarms constantly. So residents always stay in their apartments. Maintanence personnel will enter your apartment unauthorized. Appointments are not upheld. Procedures and fees were waived for MALES I knew in the building, but not for females. Hope INC, housing discrimanation nonprofit has been contacted, they are investigating for a legal case. Would NOT reccomend.

Stop this lady from feeding the pigeons. The shit all over balconies waiting for her to feed them!! Management needs to do something immediately please!!

I was visiting the bay parc facility and the dirty corner bathrooms in a dusty corridor were a shame that the cleaning service is of very poor quality for such an elegant place.

In my 5 year anniversary of my first piss covered lanai. I want to warn every renter of this place. It's gross - go somewhere else and spend a lot of money.

STAY AWAY!!! Nothing but problems here and they like to charge for EVERYTHING! (i.e. they will charge $77 just to pay your rent!). I'm not kidding! They charge a processing fee of $77 to take your payment by check or credit card. They did offer another solution once I complained about the fee but of course they don't bother to tell you that to begin with resulting in overpriced fees. Parking is also extra and if you want to park on the 2nd or 3rd floor its another upcharge to park there because that's "Premium". If your friends or family come to visit they can park in the visitor section where they will gladly charge them a fee per hour. Oh and if you have Amazon packages coming to you, you have to pay for a locker. I don't mind paying for things when it's something I want or for quality. I chose these apartments because they were considered luxury apartments...EXCEPT that they run the place without pride or commitment to excellence. The hallways in the common area smells like wet dogs and urine. The garage smells like urine and the concierge folks are rude, inconsistent and poorly trained. Once I reserved the elevator for move in and of course They gave away my time to someone else. When I checked back at the time they told me to come back it was still being used by someone else, so the movers had to use the regular elevators resulting in a fee! Another time when I asked for the bellman cart to move some stuff to storage they said they would call me once it was available...I'm still waiting. Then when I asked if I could change my parking spot because the SUV I drive was to big for the spot. They gave me a spot that belonged to someone else, they did it TWICE! On my third attempt they gave me a list and told me to go around each parking spot and check each one to see what was available and then I could have that spot. I elected to just keep my crappy tight parking spot. Than I come home from work one night and they gave my spot to another person. When I complained to the concierge about it she tells me that the person is not home so can I please park in spot 744. (no problem right?) Except I go to the spot and of course another car is parked there! When I asked to speak to someone the concierge tells me that there is one person still at the office and she would come in a few minutes to speak with me....so after waiting the concierge comes over and says oh she's going home so she asked if you could park in another spot. (So it's obvious it wasn't important. It was 6:01 pm and it was time to go home, who cares if paying tenants don't have a place to park even if they paid for it.) I was about to give up, when I saw the person who was suppose to be helping me. I guess she forgot something so she was heading back to retrieve it. When I asked her what was going on, she says, "Oh didn't they tell you to park somewhere else." That's when I lost it, Why do I have to go searching for parking because of someone else's mistake. Than the concierge tells me not to yell and you "can't talk to me like this." I never used profanity, never threatened them but I'm not allowed to get upset because "thats harassment" are you kidding me!?!? Maybe you have to pay extra to get upset. They don't care about the service requests only that you give everyone high marks on there surveys. Everytime they do something for you they send you a survey.. Once before I moved in from AZ. I did a survey giving the leasing agent high marks because she was helpful, but it asked about the environment and I gave it no marks because I had not seen the common areas yet. I get a text from the leasing agent asking why I gave her poor marks, I explained I didn't and of course the next time I had a question and I asked the leasing agent for help, she pawned me off on someone else without even responding to me, so she wouldn't have to help me. Long story I know...but I rather vent on here and get it out of my system than vent to my family or friends

A dog abuser's paradise... management lets it slide

Please save your money. I thought this place was cute when I first moved there, but it turned into a nightmare. Management doesn't care about you and is very hard to get a response or solution from, my apartment flooded bc the pipes are so old, roaches everywhere, pee stains in hallway carpet, my washer & dryer both broke & it took months of begging to get them to replace them, and they charge you random "utility" add-ons on top of your rent. The only thing nice is the doggie day care.

Worst experience ever.... Marihuana smell all over the place, not able to sleep due to construction next door. Dirty place, security guards rude. Do not Rent here....

Had an appointment with Ryan to see a 2 bedroom 2 bath at 3:30. Showed up at 3:30 and was told by another rep that Ryan was busy with other clients. Waited around for about 10 minutes and then left. I get it, things get busy - but at least acknowledge that the people you scheduled for a certain time (and confirmed with that day) are there. If I'm going to (potentially) spend over $43,000 over the course of a year on rent - i'd anticipate adherence to an appointment, or at least a notification that you'll be late. We received neither so we'll seek a residence elsewhere (luckily there are a multitude of options in the area).

Worst experience I've ever had in a building, now that I read the reviews I realize I'm not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to go up or down, the apartment did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.

When I moved in here, it was under construction, but I still loved it. The management was amazing back then. Since then, the management has changed. The new management is inexperienced, unprofessional, and rude. They do not respond to emails or calls as you see from my review and the reviews below. I have had roaches for MONTHS. The roaches are literally in my purse, in my bed, in my shower, etc. They came to do a "flush" that required 3 hours of preparation and over 3 hours of cleanup. My appliances were left in the middle of the floor, and I had to move them back by myself. Then two weeks later they scheduled the same thing without consulting me, which requires 6 hours of my week. I've called management and emailed several times. No response. The building is beautiful, and my neighbors are great. However, for what they charge in rent here, I'd expect management to at least return my phone calls within 5 days and treat me with professionalism and respect.

TERRIBLE EXPERIENCE, WORST PLACE EVER, DON'T RENT HERE!!!!!! I would like to share several inconveniences that my wife and I have experienced at Bay Parc Plaza right after we moved in. To list a few: - No Pool Access We have no pool access or Jacuzzi - right in summer time they offer the Flamingo pool, but it's just a bother, go to front desk, count amount of people (8 top), ask for bracelets, use your time and gas to drive through the traffic to south beach and pay 10 dollars for valet parking; so can't actually count that as an amenity they currently have. - Elevators Issues They get stuck all the time Long wait for elevator Cleaning personnel and contractors use the regular elevators one instead of service elevator to move cleaning equipment and heavy machinery, making it very uncomfortable to use. - Garbage Disposal Issues Sometimes the stench of the garbage disposal on the hall is really strong making the transit very unpleasant. - Gym Issues They build a temporary gym with only a few equipments, it's way too small and the working hours makes (6am-10pm) it inconvenient to use for working late people like myself. Movie Screening issues. Not available. Basketball Court issues. Not available. - Lobby Issues They have no lobby - just some improvised space, but only now, after 2 months without any. - Building Entrance Issues Blocked due to another construction - Construction blocks visitor entrance and parking entrance with heavy equipment. Also, cars block entrance because they have to do a u-turn since the other entrance is blocked. - Garage Gate Issues. Get stuck, all the time. - No Cleaning of Construction facing side The scheduled cleaning of the balcony was performed by 3rd party and didn't clean at all. No one supervised the task. On top of all of these inconvenience above... - No Clubhouse - No Sauna - No Spa We feel so deceived and cheated in the worst way possible. We personally agree on the renovations being done in the building but we believe the way this is being executed is very unacceptable. The updates are being done at the residents expense. No planning just an entire building inoperable and severely inefficient for their benefit only. The truth is that you will be paying for all the amenities without having access to none. They all have very good understanding of what's going on with the building which it only makes it more shocking and alarming the way they don't care about the service and convenience of the residents. My wife and I personally met Tanner Sheehan, The Regional Property Manager II, he tried "to help us" by giving us 1 month free rent and 2 months free parking, 2 weeks after we agreed he just text me saying that agreement couldn't be done and that I have to let them know 60 days in advance if we were to move out. They JUST DON'T CARE ABOUT YOU!!!! Everything mentioned above is completely unacceptable, especially for the amount of money you would end up paying each month. Gabriela & Mauricio

Don't spend your time with this Guys! Rude and Disrespectful Staff

Lived in this roach hotel for 4 years, wasn't as bad when I first got there, but progressively got worse. When I first moved in, there was black mold in the vents, the building ignored and deflected 5 attempts to bring this up. Even with multiple attempts with pest control, there were always roaches. They used to have a front desk like all other towers in Miami, but decided to remove it. Elevators worked 50% of the time with the exception of maybe 1-2. I've been moved out now for 2 weeks and still trying to get my security deposit back. My neighbor had his car stolen from the garage and he was one of 7 that I had heard about. DO NOT live here unless you can get them to come off the rent price by a lot. Whoever reads this review from Bay Parc, please contact me with how to get my security deposit back.

DO NOT MOVE HERE. ONLY ONE ELEVATOR WORKING even though there are 5. Be prepared to wait 20 minutes or more to get on the elevator. Lived here for 2 years and elevators are always broke.

HORRIBLE - RUN AWAY NOW! You come to this place and think "oh this is nice for the price" then you move in and reality hits. The walls are paper thin, the hallways are hot and stink, and there is constant hammering and drilling everyday. This is in addition to the hidden fees you are going to run into. All the hidden fees add up to be at least $100. Yes, they charge a cooling/air conditioner fee. So no matter what they tell you the price at the leasing office, it is a lie. Don't even consider trying to have a pet or a parking space. They will nickel and dime you for every single thing they can. They expect a 60 day move out notice in writing and will charge you well over $2300 per month regardless if you live there or not. The hot tubs are never hot and alarms in the building are constantly going off, shutting down the elevators. I have heard people banging and screaming inside the elevators from being trapped 5 times since living here. The Opera tower, which is directly beside Bay Parc Plaza also has constant alarms going off that you will hear while sitting on your couch or usually laying in bed trying to sleep. The leasing reps will not help you or work with you at all about the constant noise or any issues you may have. The leasing office told me there was no legal limit on how much they can charge for their apartments so they can charge us whatever they want. They will send you to corporate office, which never answers their phone. No one stays here for long and you will see why. Be prepared to be completely robbed of every penny they can get from you. It is only a matter of time before this place has a class-action lawsuit against them for the hidden fees and horrible treatment of their residents.

Do not live here! Incredibly distributing pest problem. Roach infested building. Staff doesn't care about tenants and the ongoing issues they are experiencing.Elevators are broken almost weekly leaving one in use and a 30 minute wait time to use, this causes overcrowding. (Example 12 people in a single elevator at one time during a ongoing pandemic) When you bring these issues up to camila the manager of this building she is terribly rude, unprofessional. condescending, accusatory, & lacks empathy. And did I mention ROACHES! Again do not waist your time with Bay Parc Apartments.

Terrible staff in all levels. They look nice when you come in and when they have your money nobody seems to care. Our bike was stolen and the manager said "that always happens, call your insurance". The pool area is always windy, and my daughter got cut in the pool with a glass. The garage door for residents is broken so it is open to anybody. Anyone can come in the building and do whatever they want. Totally unhappy and waiting for our lease to end to get out of here.

The only good things about this place are the location and lobby. I was kicked out of my first apartment because of renovations had to be done on the 10th floor, which I was given no prior indication of such a thing happening. Of course, this was technically in my contract, and I was lucky the building had another open apartment I could transfer to but if they didn't, I would have been out of luck and in a VERY bad situation. The place is FILLED with roaches. I called pest control multiple times. They flushed, set traps, and I cleaned my apartment thoroughly but there was a ridiculous amount of pests all over. The traps would pick up so many roaches there was a layer of them. And they would still be all over the kitchen and bathroom. I believe the air conditioning is linked to the water. So over the summer, when there are water piping issues that clearly management takes their time to fix, AC doesn't work. The amenities are old and faulty. My washing machine once broke down and it and the wall started leaking everywhere and for no reason other than it was old. The service request crew is timely and fast, but the only fix for this flooding was a big fan blowing for literally days and hoping it dried. If you still decide to stay here, they will nickel and dime you for everything. Make sure you mark EVERY single scuff or scratch you see in your place when you move in. Even the smallest little scratch the apartment has, they will charge you absurd painting charges upon move out. Make sure before you sign off on anything, you get all your keys, etc. I was told I would be getting 2 sets of keys, only got one, and never got the second even after asking for them repeatedly. Yet I still got charged for "missing keys" after move out. Keep track of every single thing!!

Its not the place you see on web, it is fake, and for sure itsnt a good building to live.

Lived here since September 2017. Location is good and amenities/lobby is attractive, but the entire building is horribly infested with cockroaches (other neighbors have also talked to me about the same problem). I never leave any food out, throw out all garbage immediately, and everything I store in my pantry are in ziplock bags or their original unopened packaging because the roaches find their way into everything. I don't even leave food out during the day for my pets because I don't want the roaches to get at their food, so I feed them and clean their bowls after they eat (I don't want the roaches to have the chance to get any food and attract even more - it's disgusting). I just ended my lease and moved out, but I had to get rid of my couch and small rugs because there were just way too many roaches despite all the treatments and sprays I've used (I even used an insect powder in the apartment, but they still found ways to hide in the drains and move through the apartment units through the vents- I have wood floors, so I could only imagine how difficult it would have been if I had a carpeted unit). Bay Parc would send bug treatment services but it would only get rid of some but not all of the roaches, and after a few days they would be everywhere as soon as you turn off the lights or open any drawers or cabinets. I started keeping my dishes, cups and silverware in plastic storage tubs because I could not stand the roaches contaminating everything. It became embarrassing to have guests at night because roaches would run up the walls or across furniture. What was very disgusting was that sometimes roaches would fall down from the ceiling onto the floor at night - You can't even have a cup of water by your bed at night because one might be in your cup - you have to keep a bottle with a lid. I wish I was exaggerating but I feel that I need to let other future residents know so that they don't just settle for this place because of the location and amenities. Also, service people will come into the unit without appointment first, despite resident requests to be notified beforehand - it is common to come home and find a notice posted to the door stating that either the service person already entered or will enter the next day and there are no exceptions or chances to reschedule, so if you have pets you don't have the chance to remove them before service workers enter to spray chemicals. It is difficult to complain because other residents have the same issue and treatments aren't working because the insect infestation is too large to manage, so it was in my best interest to leave. It is too difficult to live working around a gross infestation so I hope that future residents are prepared to live in this situation since Bay Parc does not seem to have any plans to completely get rid of this issue.

There is a video from your apartment complex of a woman beating her dog on the balcony! How can this kind of behavior be tolerated?! Disgusting!

I moved in August 2016. Everything was cool. Had a pool, quiet lounge area with wifi, pool, and a nice gym. About 6 months in, all of it was tore down without notice. People sign leases for not only the apartment, but all of the amenities. They could have at least did one project at a time. Construction is being done every single day, it is loud. If you work overnight i feel bad for you. The elevators are constantly going down. Someone broke into my car twice, and the garage is supposed to be secured. The only thing good out of this place is the location. There is a park across the street, biscayne bay, publix, and many hotels just in case you have visitors.

If you would like to have your money squeezed out of you by a morally corrupt company then this place is for you. There are much better places in Miami. For your own sanity I recommend you avoid this place.

DO NOT LIVE IN THIS BUILDING. THEY HIRE THIEVES AND SCUM OFF THE STREETS OF MIAMI. THEY ALLOW PEOPLE TO BREAK INTO YOUR STORAGE UNITS AND STEAL CARS RIGHT OUT FROM YOUR PAID GARAGE, AND THEN WILL REFUSE TO HELP YOU WHEN IT HAPPENS. SCAMMERS AND USELESS MANAGEMENT. DO NOT LIVE HERE!!!! IF I COULD GIVE ZERO STARS I WOULD. CRIMINALS

Unfortunately, the dog owner residents often allow their dogs to urine and poop in the common area (see photo). It was disgusting and the whole corridor reeked of the stink. I have seen this multiple times and have written to the building management about it three times, but they did not take concrete action. Moreover, the Luxer locker system is outrageous. We need to pay $75 a year for it. FedEx always fails to put the packages into the lockers properly. They just randomly put it into a locker and don't generate an access code for it, and most of the lobby staff didn't care (all except a very nice guy called Chris, who always helped me locate my package if it happens and he's on duty). I once couldn't locate my grocery delivery for 5 days because the staff on duty refused to help me with opening the lockers to check which one it was placed in. Of course, the grocery went bad and I had to toss it.

Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....

Really not a great place to live. It looks nice from the outside but I am counting down the days until I can get out of here. Elevators rarely are fully operational and some floors have roach infestations. I consistently see apartments pop up that are the exact same as mine and $500 less per month, assuming because people are trying to get out of here quickly

The worst experience I have ever had in a building, now that I read the reviews I realize that I am not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to be able to go up or down, the apparatus did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.

That building simply sucks. And the most upsetting thing with the google reviews is the responses that they give. They do literally nothing to help you. And they are far from being or act like a real community. The manager, Alexis is a joke. She is always sorry for you having a problem but she never has a solution or she is willing to negotiate. Is that why they call you a manager? Apart from the construction I had to face many other problems. My apartment flooded almost a year ago and they blamed my neighbor. I had to stay out of the house for a week (even though they had to keep the machines at least 10 days to dry) Since then I am facing molt problems and that apparently affects my health. They reduced my rent for that month to compensate the days I was out and then they charged me a 200 dollars late fee after I emailed Alexis to fix my statement. I sent her the email on time she replied after two days providing wrong days. But they charge you for their mistakes. Another time a drunk guy run into my apartment and the security did nothing. I had to call the police. (Believe me I have pictures) I pay around 2000 per month and my appliances are dated to WarWorld 1. So bad and they don't function. If I want to change them they have to increase the rent. That's ridiculous. Last but not least, I got stuck in the elevator twice calling 911 because the emergency button is not working. Twice in 6 months. While other times I had to wait for an elevator for 45 minutes. Today, Alexis was sorry again. I am sorry for her and her position. You should care more people!

shady shady shady management practices. upon moving out of bayparc august 1 they bumped my move out date to aug 22 so they could charge me additional rent and short term rental renewal. even though i had already moved into my new apartment in another building. then they charged me double for monthly electric, pest control, water trash and sewer. plus i complained about mold due to constant respitory issues ... they laughed at me! do not move in here they are a substandard rental community that charges premium rates.

Got an appointment for virtual tour three weeks ago for today's appointment. The agent did not show up. After contacting the office, was told the next available appointment is in 4 weeks. Observing the unprofessional attitude the leasing office could have, and imagine what their maintenance team be like.

All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time.After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease.Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money.We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .

Disorganized and dishonest. Had an appointment booked days in advance where I clearly expressed my needs. Got to the appointment and was told it was a no go after sitting and waiting and hearing talks about pest control coming in on Thursdays.

We don't recommend this building.

I wait for 10 minutes or more and nobody stay in front desk to ask. Like 3 persons after and before on me don't receive any attention.

I've lived in Bay Parc since June of 2017. This review is based on what the current situation is like. Had to update my review because this place has gone down the drain. They don't have an overnight security anymore. Cars are stolen from the garage like it's a vending machine for criminals. Move in if you want cockroaches for neighbors. Cherry on top was they decided to renovate our floor hallway on the day we were moving out - tile work - how do you drag a cart with your stuff over and over on top of newly laid tile? Late at night concierge can't be found and you have to go downstairs and grab any food deliveries

For current residents, take screenshots when you pay online every month. They would claim that you haven't paid some old rents when you move out. They would insist on that when you tell them there is a mistake. It seems they're just trying to get some extra money. They would remove some amounts from the bill if you try hard. It's the worst move-out experience I have ever had in my life.

The worst building i ever lived ! The personal are unfriendly, always something happen with the elevators. The only good thing about this place its the location. You can find better places for less money in the same area.

I lived there for a year and a half and i have mixed emotions from this place : CONS: (a big one) ROACHES (is a 12 year old building a bit old for the area, still regularly i call the pest control and i did the " whole process"and They couldn't get rid of the roaches. Set traps. Fumigation blah blah.. NO EXCUSE Rent/Price: for the same money you can live on a newer place nearby lots of competition around. Regional manager : Not Good. Not polite Property manager: No comments.... Art galeria : waist of space . From bad to worse is not even ART. Structure: There's a new building on the north side (AREA on the bay) so from the 7th floor to the 16th your VIEW will be a WALL. PROS: LOCATION: everything Is close. I love the area Good maintenance team. the website is easy to request for maintenance issue and pay the rent. Good selling team: Anthony and Charlie, Michelle are amazing. Very helpful knowledgeable and down to earth guys. Good cleaning team. Structure: New pool and deck. Amazing view of Margaret pace park. Elevators were an issue but they corrected that New gim And Pool table . Is a smoke free place they say (but my neighbors always smoking weed and people smoking on the parking ) Property manager: NOT GOOD Security team: very good people from the morning to the girl from overnight. But managment they are not fair with them. they fire them, come and go. Like baby diapers I saw good security people let go. Aimco: i had a problem they didn't solve it. Late fee that did not apply. CONCLUSION: If you are OK with ROACHES and you want to live in a overpriced building is your kind of place.

EDIT: The response from the "owner" below is a great example of how the only reliable aspect of Bay Parc is that they will regurgitate the same generic "explanations" over and over again. While, not addressing specifics, deflecting accountability, and referencing phantom clauses in the extremely vaguely worded lease. I'm happy to attach the lease I was provided and a break down of the monthly charges they send. There is no mention of any of these fees and they were not disclosed to me when I asked before signing. As a result, questions I asked before signing, all turned out to be baseless and false. For example, the pet policy for service animals, as well as flat out lies ie: that the internet and electric was included. Not only is it not included, but Bay Parc charges their own electric fees (separate from what you pay to FPL). For instance, they charge a monthly "central cooling fee" that fluctuates but will always be a minimum of $40 (the basis was never explained) as well as a "energy conservation fee". Then you pay your electric separately. Keep in mind, each unit isn't monitored individually, but that's the "explanation" as to why it fluctuates. As far as the roach infestation that reached me on the 36th floor... I did notify at the first sight, it was hard not to as I was greeted by roaches crawling out of the kitchen sink drain to greet me. It within an hour of moving that I had 4 roach sightings. It was common to see roaches in the hallways or on the walls of the apartments. They switched third party pest control companies twice and yet it remained. Furthermore, I had to beg the staff to bring skimmer to fumigate my apartment. It took 5 days for someone to come. I also have pictures of this if anyone is interested as well. Finally, my car was broken into twice in two years living there, so no, security is not a priority. The gate is constantly broken and stuck in the entrance position. There is no security and they removed the overnight staff in the lobby. They let anyone in don't ask where they are going or who they are. But they will walk them to the elevator and allow them access to any floor of their choosing. Moreover, multiple times there was blood splatter in the elevator. Never acknowledged or addressed. And finally, there was a shooting in the building, you can find the swarm of police and corresponding video on Instagram on @onlyindade. BUT they are very on top of ticketing visitor parking, so maybe that's what she is referencing. ---------------------------- This place has wasted enough time and energy of mine for 3 lifetimes. So, I won't go into details about the many outrageous issues and problems I had here. It's a beautiful property that has been completely squandered. Over run by roaches, crime, filth. The only thing that is consistent is the exorbitant surprise fees, that are constantly added and/or increased with no explanation. These people take nickel and dime-ing to an unimaginable level. Save your time, money, and sanity. Do not live here. It's just not even close to being worth it.

There are some problems with communication at this property. I have scheduled and received confirmation and reminders on 3 virtual tours. This property was a no-show on all 3. I have left 5 voicemails - never received a single response or call back. I have called 6 or 7 times - and rolled to voicemail on all occasions. The only time i can get a response is by messaging - I believe it's a BOT because i get scheduled for a virtual tour - but nobody ever shows up. I can't comment on what the experiences of the residents are - but attempting to lease here is a monumental challenge. I've contacted Aimco's corporate office for assistance. We shall see if they are any better.

My place was robbed, thousands of dollars of valuables including laptops and musical instruments. I could barely get a response from building management besides being given my renters insurance information. I was never allowed to see cameras as robbers managed to get past 24 hour security guards and cameras in every elevator.

The unprofessionalism is astonishing, even past moralistic characteristic. Young, black male, who is a business owner & a restaurant manager, was unable to rent or even take control of his own time while being here. Before I continue, I need to state that this was NEVER about the money, but the devotion to JUSTICE & PEACEFUL LIVING.After subletting and finding out that the tenant was illegally doing so, I went straight to management and notified them of the situation. ("Starr" was with his impregnated wife, and stated he needed someone to take over the lease .)Notifying managers was my BIGGEST mistake. I quickly realized that I didn't fit the "criteria" of the people who lived there. Blonde hair, light skin, and a devotion to blessing sex workers. As I looked around frantically hoping they would give me a chance, bbls & fake bodies overwhelmed me, and not that I'm against it, but diversity is nice, no?MOST IMPORTANT: anyways, after realizing the gist of what was happening, getting told prices "tripled because of market", old lease was gonna end early and a whole bunch of bs, I realized the battle wasn't worth it. EVERYDAY while living there staff made me feel as if I didn't belong, it wasn't good for my soul.When I left for a week for mental health, financial, and stability reasons I came back to an empty apartment. 7k worth of furniture, TVs, expensive clothing and shoes (LV Ferragamo & Yeezys) all trashed. No warning. They had my number, I reached out to to EVERYONE, and they waited until I left to throw all of my belongings away. Without a Sherriff and illegally because they KNEW the process to sue them is too hectic and not worth it.They are bullies, and today I have nothing. No clothes, or anything, just square one.If you're a pale old wealthy person who likes young people and want a safe spot to play then this is for you.If you're searching for peace and tranquillity, stay away.Honorable mentions: Balcony views are that of another building. Trash with 2 BIG FANS are always blowing the smell of garbage in your place.Roach infested, literally. And I've sealed off corners in the place, still got in. As if they breed in the walls. Pest control does nothing.They cover all defects with paint, nothing is ever renovated. The smell of dog piss and shit exfoliates your face every time you enter an elevator. It's about the money and even too much of that won't get you blessed with Bayparc's entirety.The one black guy who works there, looks like a runaway slave that's happy he's not picking cotton for the rest of his life.Bayparc I wish I could say, but it really hasn't been a pleasure. Thank you, I PRAY AND HOPE management reads.cjw

If you like to pricy rent with roaches then this is the apt for you. They have sprayed, flushed my apartment - all infective! The first 5 are from post pest control. I have emailed corporate to NO avail. Location is the only good thing. I refused to live like this. This is not defaming this what is going that can't be fixed. The pest control guy said he did three floors plus 15 additional units. Don't be fooled by the lobby. It stops there.

Better off at Quantum of the Bay (1900 North Bayshore Drive). They are more professional than these people.

Run! Don't walk. This place is a mess. Management will get you to sign a lease then unit will not even be available, this happened to us multiple times. Their answer each time? They'll try to find you another, more expensive, unit that MIGHT be available. We initially tried to get a unit for under 2K - lease in hand. By the time we were done they wanted to place us in another property at over 4K!!! Oh yeah and good luck trying to reach them and get an answer, that's a whole other process. They completely fail in customer service, response, and most importantly honesty. Why aggressively push rentals if you don't have any?!? Management and leasing agents are polite but seem poorly trained. Word to the wise, don't set yourself up for disappointment.

EMBARASSING! Customer service? - don't think so. You should definitely move here if you enjoy subpar service, an "it's your problem" attitude, and general ineptitude. My experience with this place has been beyond bad - just trying warn anyone reads this post. Read the other reviews like we should have before we dealt with these people!!!!

I don't recommend this place to live.

I came to visit this building with high expectations to call it home, but left truly disappointed and won't recommend anyone of my network to consider living here. Everything started fine but the person who was giving us the tour to myself and wife called Fredny Fleury made derogatory, and disrespectful comments during the tour and even after his follow up call. He compared having a baby to having a dog. Something you shouldn't say in front of a pregnant woman. He called me and after I mentioned that I have an emotional support animal, he's answer was "you can buy anything on the internet nowadays" what's his criteria to believe I bought a fake ESA letter over the internet? I found this rude, and immature. I believe management from this building should give proper training to their staff about customer service, and sensitivity in the workplace. Some comments although perhaps unintended are non acceptable and give a bad impression of the entire business.

i left this apartment 2 months ago and havent got my refund they owe me for my deposit! called their accounting department and they keep telling me someone will get in touch with me.. if you miss a day of payment they charge your account so i dont understand why i havent gotten my money back yet. after all they took half my deposit for unnecessary move out fees

Bugs IN The Walls, Crime, Unfriendly Staff, Old Building, Floods, HIDDEN FEES... I could go on. The worst building I have ever lived in. For what you will pay at Bay Parc you can live at newer buildings close to Margaret Pace. Camila (the Property Manager) is rude and that works its way across the entire building. A few of the other team members are kind, but there is only so much they can do. Don't do it! Do your research and see how this building does not take care of problems they have had for years.

Do not I repeat do not move here! It's a joke... I've lived here twice... don't know how. They are such a rip. Elevators never work. The WORST part, they charged a $400 fee for "walls" upon moving out with no explanation. This place will do anything for a dollar and they don't value their residents. I'm warning you don't pay for this overpriced unethical building!

The only good things about this place are the location and lobby. I was kicked out of my first apartment because of renovations had to be done on the 10th floor, which I was given no prior indication of such a thing happening. Of course, this was technically in my contract, and I was lucky the building had another open apartment I could transfer to but if they didn't, I would have been out of luck and in a VERY bad situation. The place is FILLED with roaches. I called pest control multiple times. They flushed, set traps, and I cleaned my apartment thoroughly but there was a ridiculous amount of pests all over. The traps would pick up so many roaches there was a layer of them. And they would still be all over the kitchen and bathroom. I believe the air conditioning is linked to the water. So over the summer, when there are water piping issues that clearly management takes their time to fix, AC doesn't work. The amenities are old and faulty. My washing machine once broke down and it and the wall started leaking everywhere and for no reason other than it was old. The service request crew is timely and fast, but the only fix for this flooding was a big fan blowing for literally days and hoping it dried. If you still decide to stay here, they will nickel and dime you for everything. Make sure you mark EVERY single scuff or scratch you see in your place when you move in. Even the smallest little scratch the apartment has, they will charge you absurd painting charges upon move out. Make sure before you sign off on anything, you get all your keys, etc. I was told I would be getting 2 sets of keys, only got one, and never got the second even after asking for them repeatedly. Yet I still got charged for "missing keys" after move out. Keep track of every single thing!!

DON'T DARE MOVE INTO THESE APARTMENTS. IN LESS THAN TWO MONTHS I WAS ROBBED 3 TIMES. THEY OPENED MY CAR TWICE AND THEY JUST STOLEN MY MOTORCYCLE. THIS IS UNACCEPTABLE. THERE IS NO SECURITY. THE SAME POLICE TOLD US THAT THEY HAD ARRESTED 20 PEOPLE WHO LIVED THERE. THE WORST PLACE IN MIAMI TO LIVE.

Terrible. Dont move here.

DON'T DARE MOVE INTO THESE APARTMENTS. IN LESS THAN TWO MONTHS I WAS ROBBED 3 TIMES. THEY OPENED MY CAR TWICE AND THEY JUST STOLEN MY MOTORCYCLE. THIS IS UNACCEPTABLE. THERE IS NO SECURITY. THE SAME POLICE TOLD US THAT THEY HAD ARRESTED 20 PEOPLE WHO LIVED THERE. THE WORST PLACE IN MIAMI TO LIVE.

Absolutely terrible. Paid my application fee. Paid my $750 deposit. Got approved however decided to go with a different complex. I have been on the phone with the location and their corporate office trying to get my deposit back. I have an email from Yvette Ortiz stating it will take 1-2 business days to hit my account(This was from 10 days ago). NO ONE WILL CALL ME BACK. ALWAYS GET PLACED ON HOLD WITH NO ONE COMING BACK ON THE LINE. Very shady business. Nice complex, but would never do business with people like this. All I want is my deposit back!

Worst place to live in Miami... Please stay away, horrible management. A lot of noise, this is an old building with a lot of defects inside. Be careful with you car bicycles and bikes, a lot of them have been stolen from the parking garage. Hidden charges after you sign he lease that are never discussed at signing. STAY AWAY FOR YOUR SAFETY...!!!!!!! With the amount of money you spend here a month you could live in a beautiful place here in this same area for less. Please check other reviews and you will see I am telling the very truth.

WORST BUILDING EVER!!!! every day problem!!!dont rent HERE!!! no amenities available at all!!!everything in renovations so you pay for nothing!!!! my worst 12 months ever!!! bad move in apartment in dirty conditions!!! they still you money every month with "new fees and taxes"!!! dirty balcony!! expensive for have nothing!!! no one thing is good!!! they change the management but everything is getting worst!!!! AGAIN DONT RENT HERE FIND ANOTHER PLACE"!!! stay away !!!!!!!