Belle F

I went into the property to apply for an apartment. The complex requires $50 application fee and an upfront $500 holding fee. After learning this, I alerted the office staff that I no longer wanted to continue the application process because I was not prepared (that day) to pay $500. I was told my quote would still be available for another day and I could apply again. I go home and discovered that I was charged $50 despite me saying I did not have the upfront $500. The application process is two parts, application fee and holding fee. When I told their staff I did not have enough to complete the two step application process --- WHY WAS I CHARGED $50. I emailed the office. No response. I had to go back to the property for an explanation. If I am charged $50, then did you run a background check? I was told they don't know if I was approved or not and would need to check with corporate. WHY WAS I CHARGED IF STAFF IS NOT SURE IF A VERIFICATION EVEN TOOK PLACE? *******DO NOT APPLY FOT THESE APARTMENTS UNLESS YOU KNOW FOR SURE YOU CAN PAY $500 UPFRONT. THEY WILL CHARGE YOU $50 AND NOT EVEN PROVIDE YOU DETAILS ON WHETHER OR NOT YOU ARE APPROVED! ******* I called. I emailed. I received no response. It wasn't until I went back (drove an hour from DC) that I got some sort of response. ****IT'S NOT WORTH IT! THE APARTMENTS ARE OLD. LOOK ELSEWHERE!