I had a disappointing experience with Bentree apartment manager, Afrah Oram. It's frustrating to feel misled and taken advantage of, especially when dealing with something as important as lease negotiations and rental increases. The lack of transparency and accountability from the apartment manager has left me feeling frustrated and undervalued as a tenant. It's completely unacceptable that you kept me waiting for three weeks, fully knowing you could not negotiate the significant rent increase. This kind of delay and miscommunication shows a lack of respect for my time and concerns as a tenant. Furthermore, the fact that an exorbitant fee of $1000 was charged to me despite my intentions being clearly communicated to the leasing office adds insult to injury. It's unfair for the management to penalize me for their own inability to effectively manage the situation. My intentions were clearly communicated to the leasing office, yet I were still charged an unjustified fee. It's disappointing that the property management appears to be more focused on maximizing profits than ensuring the satisfaction and well-being of their tenants. Andreas at the office can to attest to my intentions, this speaks volumes about the lack of consistency and professionalism at the property. If even the internal communication among staff members is lacking, it's no wonder that tenants are feeling mistreated and undervalued. The negative impact that this experience has had on me the is evident of this review, and it's truly regrettable that I choosed to lived at this property. As a tenant, you you should feel supported, respected, and appreciated by the property management, but it seems that Bentree apartment management has fallen short in providing these basic standards of care and consideration. Let it be an advise to others to stay away from this property, as it seems that the management prioritizes financial gain over the well-being and satisfaction of their tenants. It's disheartening to see a property that neglects the needs and concerns of the individuals who call it home.