Caitlin Bowerman

I've lived here now for about 10 months, and here is my summation so far. I live on the ground floor, the apartment above me is not well insulated so I could hear my upstairs neighbor stomping around until 4am almost every night, which isn't pleasant when work hours start at 6am. I didn't have any major issues until about 2 months ago when a neighbor started smoking and it all vented into my apartment. This is a smoke free community. I walked into the leasing center, reported it, no follow up. I went in 3 weeks later, new lady had heard nothing about it, gave me her email and asked me to email her when it happened again. I emailed her twice, she never even responded to my email. I submitted a service request about it, the maintenance team called me that day, he said he knew who it was and would report it to the community manager but he couldn't do anything. Community manager never contacted me. Walked into my apartment after being gone for work for a week. The haze was so thick I could barely breathe. The leasing center is now only open 2 days a week for about 6 hours so you can never reach them, and they will never return your calls. The location is nice, the maintenance staff does a wonderful job, but as a young professional there are too many students here that don't care about rules or normal living hours. The leasing center staff is probably the worst, not accessible, don't follow up. I do not plan on returning August 2018: I thought I would provide an update on the conditions. There is a new community manager who does actively respond to emails and issues. I received at least 5 notifications to give my 2 months notice which is a change from what I've seen on other reviews. In general for renewal options or month to month they seemed not open to negotiation and would only quote system generate prices. I plan to move out