Yes, these are nice apartments in a good location but that is where the pros end. I have lived here for several years and have watched the dramatic decline. This complex is now a shell of its former self. The support from the staff here is awful. The office is only open a few days a week and there isn't even a property manager now! If you actually need to talk with someone who has any power, good luck with that. The office also used to take packages but no longer. You also pay for parking even though you don't have a guaranteed spot, so you have to park on the street anyways. They raise rent drastically. At one point, they tried to raise the overall rent/fees by 18% in one year! But they have finally out done their awfulness, since the complex has been updating apartments over the last couple years. They will no longer renew leases if your apartment is not upgraded. Now this alone would not be too terrible except in order to notify you about this they give 3 months notice and pin a notice to vacate on your door. No phone call or even an email. Just a note on your door to greet you when you get home. And then they had no willingness to negotiate because they care more about their contractors than a good customer. So if you value customer service at all, do not rent here. You will surely regret it.