Nicole Chung

As much as I loved living at Boulder Creek I cannot and will not rent an apartment through air communities ever again. There was not a single communication that I had through them that was easy and what I could consider good service. From security deposit to getting a guarantor to the move out process, they try in every way to take the last dollar from you or make life so difficult. For reference, I moved out 4 months ago and still haven't received my security deposit check. I reached out to them a month ago and did not get a real response. I sent a follow up response and they finally sent me a lost check affidavit saying that they already sent me a check and now I had to pay to get this form notarized. This is just one of many instances. That being said, it would be unfair for me to not acknowledge how great the actual apartments were. Wonderful location and great management.