Pros: -I think the complex is fine and I have no complaints about my own apartment. -It is what I expected it would be. -I have not explored much of the facilities due to COVID, so I cannot speak about the gym, pool, or movie viewing room. Cons: -I have never been contacted by them so much as when they sent emails requesting that I rate them on Google over and over again. -When initially trying to move in I had significant trouble speaking to someone that knew what to do. I often instead was transfered to some call center that is not near the apartment even within normal business hours. -Their website is poorly designed and difficult to use at first. All this comes across to me that they don't value me as a person as much as they value my business and my ability to give them free advertisement on Google.