When we moved in, Alex from the previous management company was very friendly, helpful, and accommodating. That was the biggest plus. However, noise pollution is pretty bad here. We constantly heard loud footsteps from upstairs. Trash collection also comes at 5:30am. It's super loud and wakes us up every time!! Also, new management decided to take away recycle bins at upper floors so we are forced to bring recycle down to level 1.