Beware any time they say "exciting" changes are coming it will usually cost money. First it's the keyless locks, now it's $30 a month for parking that was once free. The $30 is optional but now parking is a nightmare because all the free spaces are taken. Way to create a problem that was non existent. Also to call something "exciting" that will incur additional charges is so tone deaf. Then there's zero communication between maintenance and vendors. I was told the HVAC vendor would come to my apartment first thing the following morning but he never showed. When he finally did it was two days later and late in the afternoon. Turns out he had taken the previous day off. I don't have a problem with when he showed, but it's the lack of communication and speaking on things as if they have authority to control outside vendors that's frustrating. I waited all day and could have been doing other things. Then ended up having to have my thermostat replaced but was given the wrong one because they didn't know which model is used by my complex. Just lacking basic communication that ends up being a headache for the resident. Also be prepared to call the office multiple times before someone finally answers, but they do answer emails in a timely manner for the most part. Lex is great - whenever I speak to her she gets things done immediately. I like living here but this latest parking nonsense is beyond asinine.