I was visiting a friend for the holidays. The building leasing office staff were horrible to us. Micro aggressions every time we crossed paths. One for instance we had ordered something and put our name and address on the mail to the building. Instead of receiving the package, letting it come to the apartment, or calling the name on the lease they simply sent it back. A package that took a week to come and was time sensitive they just sent it back. When we asked about this they simply said "we can't receive mail there because our name was not on the lease." But why not call the name on the lease and ask them? Is this decision to be made by the person who pays the rent. The only people that can receive mail our the names on the lease? What if someone has kids or someone visiting? Or a misspelled name or an alias? It was done out of spite and pettiness. Something I expect adults to overcome. If you plan on living here don't invite friends over or they will be harassed by the leasing department. Besides this the building was really and nicely located. Just need to update the leasing staff on professionalism.