Ceren N.

I've been a resident here for over a year and it has been, for the most part, alright. However, in the past few months there has been some staffing changes to the community management and the entire vibe has changed to a cash grab business. First of all, my parking at the sign of my lease was waived. When the new manager took over she made me send her "proof" before she continued to honor what was given to me by the company. She shared with me that my parking was free without approval, even though they literally had been waiving it for the past year -- making internal personnel issues my business. Then the emails started rolling. Every week, we are receiving "cash grab" emails -- now they're going to charge for guests to park, increasing trash fees, and lastly the Luxer One package locker fees from $50 a year to $75. All these fee increases are completely arbitrary, out of nowhere while the quality of the property has gone down significantly. The cleanliness of the common property areas under the new management is very poor. There are animal feces not getting cleaned despite residents emailing and calling them. Fire alarms are going off randomly. Maintenance has shared with me they are short staffed. And all residents are receiving as a return of these fee increases are even more fees being increased with nothing to show for. I have shared my feedback over and over again but yesterday's email about Luxer One fee increase was the last draw. The management has to be changed ASAP...