Giri T.

The apartments look nice on the surface but have a lot of maintenance issues. My apartment constantly has mould issues because the either my water tank leaks, or on another occasion the water tank for the unit above me leaked into my bedroom. The maintenance staff are generally good and helpful, but the leasing office staff are completely incompetent and unhelpful. They don't return calls, and make it seem like such a chore when you request things like a spare key. Additionally the building keeps shutting down facilities without any notice, case in point the pool which has been closed for almost 6 months cumulatively since April 2016. During the current repairs which were supposed to be complete in feb, they arbitrarily decided to remove the hot tub. They've also removed the business center. Lastly, they have no problem increasing the rent by an exorbitant amount. After one year our rent increased a whopping 300bucks pm, more than 10% increase. No negotitation. At the time we were told it was since the gym was being upgraded (they replaced perfectly working machines with newer models...for no reason), yet when facilities such as the pool are closed for months on end they refuse to consider a rent concession because "you pay for the apartment not the amenities" - according to the leasing office. The location is great but it's def not worth the price or the shitty service you get treated to