Worst apartment complex that I have EVER experienced. Management is terrible, rude and unhelpful. It doesn't matter how nice you are to them. Dione is often conveniently unavailable and does not want to be bothered with tenants who live there. The leasing consultant, Kathy, is extremely obnoxious. I haven't met a single tenant who likes her because of how cold she is to people who live here. I've never seen such poor customer service in my life. They will be all nice and smiles before you sign your lease at this place, but once you get settled all they care about is your money. It's like they are doing you a favor to let you live there. Reviews on here that speak nicely about Kathy I guarantee are fake. You will be paying premium rent for a complex where not only the staff treats you like crap, but to live in a place that is infested with roaches.Let's not forget the daily construction which was initiated in November. This is a project staff had known about before my lease had began but I was never informed about such until a few days before construction was initiated! I had been waking up to men doing work outside my window, banging, shaking walls and without amenities for months!!! It was a complete bait and switch-paying to have a pool and hot tub which is now a cement hole. Imagine living in a building spending thousands of dollars a month where you can't even listen to your own television or have a phone conversation...Don't even get me started on the breathing issues, headaches and migraines the construction has caused! Did management care? Nope. If anything they were the opposite. Cold, heartless and unsympathetic. I have pictures on this site to show just how valid my concerns were and how unethical their construction project is.Even their business center is without a working printer and computers as slow as molasses. When I asked Kathy if I could use their printer she told me not unless something was two pages or less. This was weeks into the printer not working. The laundry room is also useless as you will have to run the dryer multiple times to prevent clothes still being wet. This is also apparently after the fact they have updated the machines and are still having problems.Another warning: don't be fooled with putting down money for a security deposit. Even if you clean the place yourself before you move out they will charge you for professional cleaning services. Moreover, you will be hit with a painting fee-no matter how long you live there-even if it's just to touch up a few holes from hanging pictures on your wall. Right there that's hundreds of dollars you will never see again.Lastly, I'd like to comment about the burglaries in this building. There is no descent security. Multiple robberies and robberies that have even occurred in broad daylight. And let's not forget that random people come into this complex with code access and can easily get into any floor of the building. I always left my tv and lights on fearing someone would break in. Do yourself a favor and look elsewhere. There are plenty of places in la or even near the grove where you can live at ease and be treated like a human. I'm glad I finally left. You will be grateful if you listen to my advice. If you don't, later you will be thinking that I told you so.