Mark F.

My husband and I moved here Sept 1st 2017. This is a review you should listen to.The positives this place has to offer is the great location. The park across the street, farmers market and the view from my 4th floor apartment is amazing. They like to consider this place a luxury living. They clearly haven't gotten out much if this is Luxury. Shoddy workmanship throughout the place. The finishes are dated cheap vinyl faux wood floors, tacky fluorescent lighting in every room. You can see the drywall seams in the the walls and the ceilings. The closets are so narrow the hangers hit the sliding doors as you open and close them so to completely close you have to push the clothing in to shut completely. The windows are hazy due to loosing the gas between the double pains so they always look dirty. All the window treatment is mismatched vertical and horizontal blinds that constantly break off. The ceiling to wall paint looks like a kindergartener painted it. When A/C comes on it always smells like mold which makes me think the black stains near the air ducts must me black mold. The bathtubs are a plastic course material that are permanently stained a dirty beige when they are suppose to be white. The caulking around the shower doors is also stained with what looks like black mold.So the luxury amenities included in this Luxury living complex would include the gym that has signs posted on every wall saying "no personal trainers allowed" It seems as if half the gym is always personal trainer that actually live in the building and profiting off the use of the gym that is meant for the tenants. I have brought this to Barry's attention over 3 months ago and he says he knows who they are but they continue trainers their clients several times a day causing the gym to over crowded and leaving the gym turned upside down.Another Luxury amenity is the Luxor locker system. This is a program that receives ALL of your packages and they send you a notice you have a package in the locker. If you don't pick it up within 3 days they charge you I believe its $10.00 per day after the 3rd day. If you don't pay they hold your package for ransom until it is paid. Last year I had 4 packages delivered but only received 3 of them. I called Amazon daily who kept telling me it was delivered. I contacted Dione, one of the many managers who have gone through here the past two years. For two weeks I kept telling here Amazon is saying my package was delivered. Finally I gave Amazon Dione's phone number and they insisted that the package was delivered. Low and behold after 13 days I get a text from Dione saying she found it in a locker and it was clearly Fed Ex's fault. I'd like to end this with the grand finale of sleaziness. The elevators are constantly not working. I haul all my groceries to the back elevator near my parking spot only to find that it is out of order again. So I pack all the groceries back to the front lobby that takes me clear around the building again. The new biometric finger print access seldom detects my finger print. The gate to the tenants parking area was recently not working. I pulled in to find there were 4 cars backed up trying to pass through the gate. I pulled my car over to go in and find the doorman or someone who could assist. I then walked out the back door to see if I could get the gate to open from other side. Just as I exited the back door the gate opened. Everyone drove through so I jumped in my car and started driving through as it was starting to close. The motion scensor always detects movement and the door automatically starts to open again. Well, this day not only would it not open properly for everyone but it failed to detect the movement of my car and hit it and then came to complete stop putting a dent in my classic roadster. I told Barry the manager the next day and he said to expect a call from their insurance agent to get it fixed. I got a call the next day from an agent who left a message. I called back 6-7 times within a 2 week period. Finally a manger called me and said the reason she didn't return my calls is because they saw the video surveillance and because the gate was closing at the time I started to drive through they felt it was my fault. I contacted Barry the next day to tell him my attorney would like to view the footage from the video and he said only with a subpoena. SLEAZY!!!I would like to point out that the maintenance team are awesome guys. I am not sure how they keep a smile on their faces working for such a sleazy management team.