I signed a lease almost two months before my scheduled move in date. I was called two weeks before my move in date and I was told that the apartment I was supposed to be moving into would not be available now for another two months. I was told there were no more of the same size apartments available for that move in date but that I could move into a different apartment for at least an extra $100 a month than what I was originally going to pay! I was put in a terrible situation because I could not afford that extra rent and needed to move out of my old apartment in two weeks like originally planned. I contacted the management company who said that that was not normal practice of the company and gave me several phone numbers of managers. I proceeded to contact these managers who were of no help and ended up just referring me back to the manager of the property (the lowest manager I talked to). I called Fairfax County and they even stated that this normally doesn't happen after you have already signed a lease but I would need to go through a long process to file a complaint and obviously time was not on my side. I ended up getting my deposit back and having to sign a lease a Lakeside Apartments in another town the week of my move in. Although this was a stressful situation I am so happy with the customer care at Lakeside Apartments and cannot imagine how bad it would be living at Burke Shire Commons when there was such poor service before I even moved in.