I used to love living here. But over the past year it has become apparent that no one who works for Aimco has even a modicum of empathy or compassion for the residents they overcharge (except the maintenance person, Kevin; he does his best to respond in a timely manner and he's always great with my dog!). But for the amount of money I pay to live in this mediocre location, I am really wishing I had had more time to find a better place with a more caring staff. This month I have been charged two $50 fees for trying to pay my rent early. Throughout the last year my deliveries have routinely been misplaced or stolen (the secure locker system they have installed here is a joke to FedEx and Amazon drivers), there is no regular on-site staff, the hallways always smell like garbage, the front vestibule always smells like cigarette and weed smoke (and of course I'm one of those nerds who is allergic to it), and when I inquired about moving into a different unit in the same building because it was larger (and I was willing to pay more rent, of course!), I was given the runaround from different people at the leasing office. One person said there would be a $600 transfer fee, another told me it was $1,200 but then came back and said no, it's at least $1,000 but he's not sure. Then he never followed up on it. That apartment and another like it stayed vacant for months. The rent and the fees they tack on are all completely arbitrary--it certainly seems to me like there's no formula for how much rent should be: they're just greedy and they will try to get as much out of you as they can without doing any more work than is absolutely necessary. I am so disappointed. I was PSYCHED when I first found this place. I was told I was getting a good deal on the rent because February was "a weird time of year to be starting a lease" and I was talked into signing a 19-month lease in order to bring my rent even lower. But I've been watching the other apartments here & at other Aimco properties, and after a year of closely monitoring the rent scales on their website, I now understand that I did NOT get a deal at all. When I looked at this place, I was in the middle of a brutal break up and I desperately wanted to move out of the apartment that I'd been sharing with my abusive boyfriend and start a new life...and I was completely taken advantage of by this company. I currently pay $2,093 for monthly rent on a 4th floor 625 sq ft studio, PLUS $99/month for a parking space (which I was told I had to pay if I wanted to park my car here--except it turns out there are also $50 spaces for rent), plus mysterious fluctuating "conservice" fees every month, and an annual $50 fee for a locker service that FedEx and UPS barely ever use. I'm so unhappy. When I moved here I thought this would be my forever home. I never wanted to have to move again and I bragged about my apartment to everyone who would listen. I have taken great pride in my tiny little home: washing the floors and the counters with the exact products recommended in my welcome packet, being kind and courteous to my neighbors (even the ex-convict drug dealer on the first floor, who has taken a liking to me--eek!), and even leaving a good review on Yelp because I was so impressed. Now I see that I have been had. This is a nightmare. I cannot wait until my lease is up. I am going to start the search now for a family-owned home with landlords who care about their property and their tenants. No more of these big box complexes where I am just a number and I mean nothing to anyone.