BEWARE - THEY NEVER RETURN SECURITY DEPOSITS! I requested a 12-month lease, but they gave me a 26-month lease instead. It took them three weeks to send me the lease, with no follow-ups I had to keep contacting them repeatedly to remind them that I had already paid the security deposit. After finally receiving the lease for 26 months, I checked their reviews and decided to cancel with in a month. I visited their office four times to inquire about my security deposit. During my second visit, the manager told me, "Your security deposit refund has been processed; you'll receive it in 15 days." However, nothing ever arrived. Additionally, the staff all back each other up, making it difficult to get any accountability. I still haven't received my security deposit. Please someone needs to take legal action against them!