Jennifer McDonnell

UPDATE TO "RESPONSE FROM OWNER" - Shaunice, I spoke to you and you told me that your policy is to not return security deposits. I then talked to your supervisor who stated that ANY spot on a wall is considered "damage", not "wear and tear" AND if there's a spot on one wall you paint the entire apartment. Please let me know if you now want to return my security deposit. DO NOT RENT FROM THEM! My daughter just moved out and they are withholding our security deposit for "Full Paint Studio". She lived there for 2 years and they said they define marks on the walls as "damage". I asked for a walkthrough and they stated that they did not conduct them with their tenants. These are our pictures of the way we left the apartment, and for that they are withholding $469! This is the FOURTH apartment we have rented in Philadelphia Center City / University City and we've NEVER had a security deposit withheld! After reading more reviews, the "message from owner" comments seem so nice that they'll work with you...but they don't. They just say "no". Oh, and here are some pictures of the rats that live and die in the hallway, and yes, we notified management immediately.