UTILITY BILLING SCAM Current tenants: check your utility bills when you move out of this place! For your final bill, they don't charge you based on the electricity or gas actually used. Instead, they "estimate" it by calculating the daily rate they charged you for the __previous billing cycle__ and applying it to your __final billing cycle__ (by prorating based on the number of days). Both the utility biller (Conservice) and AIR confirmed this on the phone. I moved out in July 2022 --- but got a gas bill for the same daily rate that I paid in April (a much colder month) This meant I paid $80/month for "natural gas" in the months of May and June. This is FRAUDULENT Community manager Daniel Lopez, to his credit, claims to have reached out to his maintenance team to find a solution to calculate a correct final bill for me, but in the end told me that AIR won't budge. I will be following up with PA Attorney General and the PA Office of the Consumer Advocate. Not to mention the other highlights of living here: - chipping paint everywhere - stained carpet in the hallway - elevators periodically out of order - fire alarms constantly going off - no soundproofing at all from outside street noise - swastikas on lobby floor - packages strewn about lobby