In short, the people here are scam artists. The time I spent at Chestnut Hall was fine when I could stomach the absurdly expensive utilities, but they hit me with a $200 repainting charge on the way out. The "damage" that they photographed and sent to me was either not my doing (e.g. mold that grew on a wall due to a pipe leaking behind it) or so minor that it could easily have been present when I moved in and could probably be removed with a wet paper towel. When I pointed this out, corporate told me that the painting had already been paid for and that I was being charged, even though an agent at the leasing office had assured me that I would not be held accountable for damage that was not my fault. Looking at other reviews, I consider myself rather lucky that they didn't try to gouge me for more. Do yourself a favor and ignore the canned responses that management gives to bad reviews. They didn't do anything for me, and I doubt they did anything for anyone else.