The outside looks beautiful and the agents do look genuinely helpful, but that is only to get you to sign the lease. The apartment itself are mediocre at best. They WILL charge you an absurd amount for heat whether or not you use it or not (something they will not disclose). They reassured me that utility will be averaged 50 in the summer and at most 100 in the winter. However, this is not how their utility works. They charge gas based on the size of your apartment and you can be paying for someone else's use. They have been charging me avg 110 for gas in the winter months even though it was kept off. They are known to keep your deposit money plus charge you for damages even if you leave your place in pristine condition. They will ARGUE that the small marks/scratches you leave on the wall are NOT normal wear and tear. Do yourself a favor and look around. There are many good places on craigslist and trulia that are much cheaper and cost much less. PROS: location, maintenance team (response very quickly)