Before I moved in, I read many reviews about the apt charging too many fees and keeping deposits. I assumed that these people had done damage that made management keeping the deposit justified - this was a mistake. They kept our whole deposit and charged us an additional $200 for repainting. We had only lived there for 9 months and had done no damage to the walls or to the apartment. Repainting should be done at the cost of management. I asked for pictures of the "damage" and was sent pictures of flaws that were preexisting when we moved in AND of an apartment that was clearly NOT our own. The room in the picture was carpeted.. and our apartment had wood floors. Pros: the building manager was actually very nice and maintenance was speedy, the donut shop is great. CONS: 1. don't expect to see any of your deposit back. 2. overpriced rent considering a persistent roach problem 3. package system is disorganized and they are sometimes unable to locate packages that are confirmed as delivered 4. security sleeps on the job sometimes 5. if you get locked out late at night you have to pay something like $75 just to borrow a lockout key which is absurd 6. our heating broke multiple times 7. no dishwashers 8. mouse problem (it happens in the city but no attempt was made to resolve the problem) 9. They consistently overcharge for utilities, the charges aren't transparent 10. you will pay the cleaning fee at move out, no matter how clean you leave the apartment, so don't even waste your time 11. despite the fact that the lobby looks great, no one hangs out or does work there because there is horrible music blasting 24/7. Obviously, I would not recommend living here when you could pay similar rent at (nicer, newly renovated) Hamilton Court directly across the street.