Mo M.

Worst living experience possible. On the outside the building looks alright. The leasing agents are very nice and are more than willing to get the $50 sign bonus after you sign your lease. Since I have been living there, my packages have been getting lost at the concierge and every time I told them, they said another company manages the concierge and Aimco cannot be held responsible. The building has three elevators. I cannot remember the last time all three were functional. Roaches have been breeding and living in my apartment since I moved in, and I notified the leasing office on numerous occasions. They said someone will be there on Wednesday. That Wednesday never came. For the month of May, they started doing construction outside of my windows. They woke me up at 7am everyday and the noise was so bad that I had to leave my apartment until 5pm everyday until they left. After complaining many times, they gave me a $200 inconvenience credit. Oh, and the leasing agent said: "My regional property manager and myself have added a credit of $200 to your account. All he asks for in return is all 5's on the rest of the surveys you receive from us! Let me know if you have any additional questions." The problem is that Aimco does not understand who their clientele is. We are mostly a highly educated bunch who are here to further our education, so the last thing they can do is buy our opinion with $200.Now that I am moved out, I received my statement and not only do I not understand where the $200 credit went, I am baffled that I was charged $200 for painting damages. I wonder how much paint they can purchase with $200. They think they can charge us left and right and not be held responsible. I am so enraged by this company.