Natalie G.

STUDENTS: DO NOT LIVE HERE-- EXORBITANT EXIT FEES COST YOU $$$$I lived here with a roommate for 9 months in 2011-12. They have a clause in their leases (that they DO NOT point out to you) that requires you to give them 30 days notice before you intend to vacate, even if you are vacating in exact accordance with the terms of the lease you have signed. So because we failed to notify them that we intended to leave when we said we were going to leave in the first place, they charged us an extra $900 (the insufficient notice fee). When we moved out, we had a professional cleaning service clean the apartment, but when the final statement came, they said there were spots on the floors and a pile of trash from our apartment in the trash room (a public space) and they were billing us $200: $125 to pick up the trash and $75 for their house cleaning service. When we protested that the trash was not ours (and asked how they could attribute it to us since it was found in the middle of a public space), they admitted that it had come from a different unit but then said they had to steam clean our carpets (even though that had been part of the professional cleaning service we had hired) and insisted on charging us for that. The housecleaning service we used swears that they left the carpets and floors completely clean. After a week of my mother trying to discuss all these dishonest charges with the manager of the bldg, the manager abruptly said he refused to discuss it any more because my mother was not a party to the lease. Chestnut Hall is owned/operated by AIMCO, based in Denver, which is one of the country's largest owner/operators of apartment communities in the US with over 520 properties in 36 states. I would NEVER rent from an AIMCO property again and I am filing a complaint with the PA Attorney General. RENTERS BEWARE.