Francisco S.

This place really sucks. I had hopes with the new management but, after a year, I have decided to move out. Here's my story: 1) They sold me a unit that in the end was not available so they called me a week before moving to tell me and i had no choice but to take what was available. 2) I reserved a private parking and for three months they told me they couldn't give it to me. Then when it was finally ready, they sent the contract only to be told, after signing, that it actually was not available. Parking is BAD here. 3) For most of my year here, the Fob for pool and gym access didn't even work. For the entire year the excuse was "we are updating the system." 4) Gates have been wide open for almost the entire year, so really no security here. Luckily this seems to be a safe area. 5) Trash in the hallways, all-of-the-time. It's embarrassing to bring people. Lighting in the hallways is better and they painted the buildings. BUT, they painted it in such a light color that combined with disgusting people who leave trash all over the place, the hallways are as dirty and ugly as ever. 6) Maintenance is not good. I reported an electrical problem a few months ago, and they couldn't fix it. They said they'll return to fix it, but they never came. Office even called to make sure I was satisfied with the repair, I explained what happened but not even after calling they've been back to fix it. I still have a breaker that constantly shuts down and the response to that was "do not connect stuff into that line." Ridiculous. 7) The. Noise. Is. Unbearable. I hear my neighbor next door all of the time. luckily they are good people and have improved. But the people upstairs, JESUS CHRIST. It's noise 24/7. I have no clue what is it that these people do, but there is no time when they are not making noise. 11PM? sure. 2AM? Absolutely. 4AM? Let's move some furniture. 5AM? let's walk as if we are marching. Every. Single. Day. And. Night. I've communicated to them and to the management office, still have the problem. 8) These are not, AT ALL, luxury apartments or luxury community. Apartments, amenities, conditions in which everything is at, amenities, nothing from this complex says LUXURY. There's so much trash everywhere that we can see roaches crawling all over the place. Is that "luxury"? 9) after all of this, they sent the letter to renew my lease for a more than 50% monthly rent increase. That's over $1,000. So they've given me the worst experience I've ever had renting, and still want to charge me over $1,000/month more for it. Nope. I'm out. Don't move here. This place is baaaaaaaaaaaad. REALLY. F'ING. BAD. Go somewhere else. This is a ghetto place charging over $3K for a 2/2. There are WAAAAAAAAAAAAAYYYYYYYYYYY better options around Miramar and Pembroke Pines for FAR less and are LUXURY apartments for real. Stay away from here.