Cahhlo Chen

If I could give 0 stars. I absolutely would, I've been a resident here for 5+ years and under the old management it was so much better. Clear communication, no bothersome rules, nice, kind, and very thoughtful. Under this new management, my experience has been horrible. They promised, promised, promised and consistently failed. I cannot express my frustrations with these people and I cannot wait to move out of here. You may see these new reviews and advising its good and that's because they most likely have a renovated apartment and do not see the disgust that is all around. Let me give you examples of when they failed to deliver Parking Spaces - They promised for SOOO long that we will get new parking spaces, things will be implemented so the parking isn't a disaster... You know what they did? Made reserved spots in the SAME parking lot and charge you for it Chill area - They knocked it all down, this place was great. People could come together, chill, sit down for a bit and then go about there way. They completed removed this and added a... Walkway? This wasn't smart, because you could literally WALK around Power outages - God forbid the wind blows hard, you will always have some sort of flickers that will turn off your plugged electronics. Rent increase - They have been constantly charging me so much more money with each new lease, cause they want to get rid of us and renovated so they can make more money. Roach infestation - For the last year and some change, the amount of ant/roach problem we've had has been absolutely absurd. We are clean people, we don't leave trash around, but if I am paying $3400 in rent.. I 100% expect to be in a place where it is roach free. Getting in contact with leasing office - Do I need to say more? You can't even call their number. No matter if its morning, afternoon. You. Will. Not. Get. Ahold. Of. Anybody. City center... Please get yourself together.