I signed a 2-year lease here after an amazing visit and being impressed by the wonderful amenities offered. Little did I know that my experience would gradually worsen. First, the apartment wasn't fully ready when I moved in. The maintenance team repeatedly informed me about the air quality in my unit, stating that the air ducts needed to be cleaned and that I had to submit a ticket. After a year and several complaints, the maintenance manager finally called to say someone would come that day to clean. I've had this cleaning done before, and it creates a huge mess, requiring you to be out of your place for a while. With two toddlers, I can't just up and leave on a whim. Next, I rent two storage units from them. In one of the units, the ceiling collapsed due to humidity. I've spoken to them in person multiple times about the smell of mold in the unit, to which I was told that every unit should have a fan. As a result, many valuable belongings, including multiple car seats, a bassinet, a stroller, and other items, began to grow mold and had to be disposed of. Finally, after the ceiling collapsed, I reported it, but was only told to submit a ticket. They fixed the ceiling, threw out many items, and reorganized whatever could be salvaged. Not once did I receive a phone call offering compensation or even a free month's rent for the unit. I dread visiting the storage facility because so many of my belongings--most of which belonged to my kids--are missing. Additionally, the parking situation is problematic. There is no infrastructure for visitors. If you have guests with vehicles, they must be reported to the office during business hours, or their car will be towed (costing $150). In emergencies where someone needs to visit, their vehicle could easily be towed. Mari has been very helpful in addressing this issue, but it remains unresolved. The property management's solution is to create an addendum to the lease, requiring everyone to pay for parking and offering reserved spots for an additional fee. So, we went from not having to pay for parking to paying for it--and still not finding any available spots. The image below even shows someone sitting in a parking spot to hold it for another vehicle, which is ridiculous. To make matters worse, new residents are still moving in, exacerbating the parking issue. Why charge for parking when there are not enough spots available? Finally, when I moved in, packages could be delivered to our doors. However, they sent another addendum requiring residents to pay a yearly subscription for lockers in the office/clubhouse, which has specific hours for retrieval. Now, packages can no longer be delivered to our doors. I love the pool and gym, but everything else has been such an inconvenience and hassle. Please exercise caution when inquiring about this place and be aware of what you're getting into.