Elisa Edelstein

0 stars if I could! Living here left so much to be desired. The move out process was horrendous. They charged insane fees they weren't forthcoming about, never gave me a peep about my deposit being returned. I lived there for a few months with no time to damage anything, and then charged me an extra 2k+ in fees over what they told me they were charging me to break my lease. They also kicked me out a day early! Then they only let you move out on a day when nobody is in the office in case you need something. This place is a scam. It's dishonest and I would recommend running as far and as fast as you can. I was waiting to write my review in hopes they'd at least TRY to rectify anything, including LEGALLY communicating whether they'd give me my deposit back or not. Horrible, horrible, horrible customer service. I had to go to their parent company and threaten to take legal action to get any sort of response. I hope y'all have the day you deserve. Just to add- they said they would "look into this and get back to me" they never did. Nor did their parent company. They closed the case for my deposit, but my 400 dollars was never returned. Shocking.