Submitted an application online and was told to call the office because of an issue. I immediately called and spoke with a woman who was neither rude nor polite. After a few minutes of sorting through my issue, I was told to hold for a sec, hung up on, and denied residency (via email). If I'm paying $100 for an application, please have the courtesy to call and explain your choice. Creekside spent less than 20 minutes reviewing my application.