Creekside was an overall unpleasant experience.Pros:-Great snow/ice management.-There was always parking. -Quiet neighborhood, mostly working professionals or people who work from home.-Dylan from maintenance handled most of our issues. He does great work. Seth in the leasing office really knows his stuff and is very helpful. He was never hard to get in touch with, whether I e-mailed, called, or walked in. These two patient men should be given a raise ASAP.These pros do not outweigh the cons.Cons:-They charge a cleaning fee of $125 upon move out. Our lease says that we agree to their move out terms but doesn't mention this specifically. Apartment still had filthy vents (I'm talking thick dust that prevented even seeing the color of the vent), cabinets, baseboards, carpet, and also had earwig infestations upon move-in so I am disgusted that that is considered professionally cleaned. I can't believe they took our money for cleaning when we had to thoroughly clean the mess of an apartment when we moved in.-Paint all over the floors and fixtures.-Doors don't fit the frames. Drawers don't work even after repeated repairs.-All units are different and you don't know what cabinets and counters you get until move-in. We were shown a nice model and given a dirty apartment with low quality cabinets, doors, and so on.-We had bare dirt outside our unit (slippery and dangerous in winter, ugly all year) and we were promised grass at move-in. Neighbor has lived here for 5 years and requested grass several times. Still no grass.-Washers and dryers- the washers leak frequently. Theft and vandalism (hundreds of dollars of our clothes were damaged and stolen) are common and management did not respond to my e-mail requesting a solution to those issues. No screens on windows result in bug issues in the laundry room, and office says they won't put screens in these windows after I asked for screens.-The mail is a mess. They don't accept packages so I spent hours of my year at the post office. Perfectly addressed mail was constantly returned to the people sending it to me. I asked them repeatedly to stop delivering the previous tenant's mail. The list goes on.-No phone service anywhere. Not a good place for a person who needs to take work calls at home. Fine if this doesn't matter to you.-We did no damage to the apartment. I have never received anything less than my full deposit from any apartment that I have ever lived in. After triple charges for utilities, double pet rent, prorated rent for a week after our lease (???), and the professional cleaning fees, we were only returned $54 of our $400 deposit. What a rip off.Overall, great and friendly maintenance and leasing staff but probably the worst management and living conditions I've ever dealt with. Would not recommend this place to our friends and I am much happier in our new apartment.