Victoria Santiago

I was utterly disgusted in the way that I was treated when I came into the leasing office. From the woman- who did not tell me her name but she has blonde hair- to the way she was speaking to a resident. He asked if there was an emergency phone or a lost and found because he lost his phone the night before. She looked at him up and down, with a face of disgust, and said "No.". He was so visibly upset that instead of going off he told her "I live across the street, the amount of money I pay and you don't have a lost and found or even an emergency phone that I can use." Instead of trying to find a solution she told him "I have a cellphone but you can't use it. But I'll make the call for you." Then maybe just don't offer the phone in the first place? After this, I was told that my appointment that was scheduled for noon was moved to two. Then I received a text saying it was rescheduled for tomorrow at 4:30. On top of this, I was told the units I was interested in were not "available" but I was still able to schedule a tour for that specific unit. At the end, I told her I don't have a specific budget just looking for now and that I wanted to see A UNIT before I leave. She said "well what you can do is apply today, pay 70 dollar for the application fee, put down 500 dollars, and we can place you on the waitlist." Ummmm why would I do that? And if I don't get the unit that I'm waitlisted for do I get my money back? She didn't answer that. It's probably safe to say that I will not be coming back here. Despite the area being nice, and perfect for what I was looking for I'll be looking for another place.